Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Orchid Guest House has a mixture of rooms, from 3 bed dorms, single, twin and double rooms, and an ensuite Double/twin. All rooms have air con, T.V. and a fridge. The beds are made up with sheets and towels and Doonas.

The kitchen has a full size stove- great for roasts or cakes- and is open all night. Our guests can relax in our tropical gardens, eat outdoors and meet the other guests. The washing machine is free and washing dries quickly in the sunshine. There is free overnight parking on the Street, but if staying on there is free parking in the back yard.

If travelers find a job we have weekly rates. Free Wifi is available! View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.4

  • Location 7.8

  • Staff 8.7

  • Atmosphere 7.6

  • Cleanliness 9.1

  • Facilities 8.8

Latest Reviews

  • 10.0


    11 Mar 2020
    Fran was the best! Not a party hostel at all but low key and felt like you’re “staying at grandmas” (in the best way!) Would recommend!
    USA, Female, 25-30
  • 9.1


    02 Dec 2019
    Bit like staying at your nans house, very pleasant.
    England, Male, 18-24
  • 9.1


    09 Nov 2019
    Really nice, money wise worth it's a no brainier.
    Chile, Male, 25-30
  • 9.1


    04 Nov 2019
    A lovely small house on the edge of Townsville, close to the Castle Hill Lookout. It feels not like a hostel but more like when you're a guest in a small country house, surrounded by beautiful greenery, many flowers and a lovely cozy interior design. The bed in the 4-bed dorm, though, was quite old and not very stable. Good AC! Wifi okay. Free laundry, detergent for one dollar. Would come again.
    Germany, Male, 18-24
  • 8.9


    14 Feb 2020
    Stayed here a few nights. I was picked up from the greyhound at no extra cost! There was a fridge in my room so I could keep everything with me and didn’t have to worry about things getting lost. Sufficient aircon in the rooms and the room was very clean. Overall a very good stay.
    England, Female, 25-30
  • 8.3


    08 Jan 2020
    Very basic hostel, Fran the owner very friendly , even drove us ferry terminal. Location was good, up a hill but still within walking distance of town center.
    USA, Female, 41+
  • 7.7

    Very Good

    03 Feb 2020
    My friend and I wanted somewhere relatively low priced and comfortable for a one night stay in Townsville and that's what we got. We arrived very late so I had previously emailed Fran re: leaving the key for us etc. and this was all very easily arranged in advance and communication clear. Fran kindly stored our luggage for us while we were at Magnetic Island and also offered us use of the facilities after we got back that day, before we headed off. Room and ensuite were clean and comfortable.
    Wales, Female, 25-30
  • 7.4

    Very Good

    23 Jun 2020
    It's perfect if you want to stay in a quiet place and feel like more sweet home atmosphere. If you want to meet people or party,it's not your place.
    Argentina, Male, 18-24
  • 6.3


    10 Feb 2020
    Definitely not your typical hostel, more like staying over at grandma’s
    Canada, Male, 18-24
  • 3.7


    12 Dec 2019
    Far away from the town. Weird vibe not recommended.
    Netherlands, Couple, 18-24
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Board Games
  • DVD's