Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Orestay is a hill resort for those who like the tranquility in the center of Bai Chay Ward, Ha Long City.

Next to a hill for activities extracurricular activities, Orestay is set between sea and forest. The terrain on the hill is a disadvantage for us, but instead we will give customers the relaxation that is rarely available.

We have 11 rooms with large balconies overlooking the sea and mountains, separately, acting as hotels. A 4-storey villa is exclusively for visitors to experience extremely favorite prices with the most complete breakfast.

This villa has a capacity of 28 people, along with a spacious living area and a shared toilet system but is divided in a reasonable and polite way.

We have built a thorough system of dorm rooms and group rooms meticulously from blankets, sheets, pillows, premium spring mattresses and in-room designs with high aesthetics.

All of these things are aimed to make you happy and have a meaningful vacation!

***Property Policies & Conditions:
1. Cancellation Policy: 3 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 11:00.
4. Payment upon arrival by cash and credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No Smoking in rooms, but smoking area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.5

  • Location 7.3

  • Staff 8.3

  • Atmosphere 7.2

  • Cleanliness 7.8

  • Facilities 8.3

Latest Reviews

  • 10.0


    17 Sep 2019
    Everything was so so perfect. Fresh air, nice, helpful and good at English staffs, the atmosphere here made my stay!! Especially the breakfast is way good, they have " pho ", fruits, toast,.. many options. The room is clean, beach view and very comfortable bed. The hotel also has a common space for chatting with staffs and people who are staying. Staffs are so nice that invite us to join their BBQ party at night, beer and we were so at the moment!! Anyway we had a blast and nothing to complain !
    USA, Female, 18-24
  • 9.7


    19 Apr 2019
    Really nice place - our bunk room even came with a private balcony. Really quiet. Staff was helpful. Would stay again.
    USA, Male, 18-24
  • 9.4


    11 Aug 2019
    Beautiful hostel, in a great location and a really nice view! Great for if your doing a day trip around the bay or if your going to Cat Ba!
    England, Male, 18-24
  • 9.4


    12 May 2019
    It was the most beautiful place we stayed! Very clean, comfortable, great breakfast and nice staff! The location is good for Halong Bay.
    Canada, Female, 25-30
  • 9.4


    17 Mar 2019
    This place is incredible & the scenery is beautiful and as peaceful as can be. The owners were super friendly and even let us join them in their traditional Vietnamese dinner which was such a nice gesture. The showers didn’t really have warm water & the Ac was only allowed on starting at 9-10 pm each day which was a bit annoying but overall I enjoyed my stay & would definitely stay again.
    USA, Male, 18-24
  • 9.1


    23 Feb 2019
    The room was clean and the bedding was really nice. The English-speaking hotel manager was so helpful and really friendly. Renting a bike a d booking a bus to Hanoi were both made super easy by her.
    England, Female, 25-30
  • 8.6


    17 Mar 2019
    This hostel is clean and stylish but there is no social atmosphere at all. It was quite quiet and I don’t think I’d it was busy it would be that sociable anyway. That location is good and beautiful but sadly I went when the weather was rainy and cloudy so didn’t get to see hardly any of the bay. Staff are friendly and helpful.
    England, Female, 18-24
  • 7.7

    Very Good

    19 Mar 2019
    Lovely little homestay, just a shame it was on top of a hill. We spent 5 night here as a 3, was upgraded to a private triple room. Room and lockers were good, beds super comfy. Our room didn’t get cleaned once the whole time we was there which was a down point but Staff made us feel at home especially Dao she was amazing big shout out to her!
    England, Mixed Group, 18-24
  • 7.1

    Very Good

    06 Jun 2019
    I wold rate this hostel as okay. It was clean for the most part, the grounds were nice in the daytime and the free breakfast was great. However, it was super hard to find and the building had roaches and lizards climbing the walls inside..... was a bit of a turn off for sure. Not sure that I'd stay again.
    USA, Male, 18-24
  • 5.7


    22 Feb 2019
    Nice but weird. Beds very comfy and clean but the floor of the room was very dirty. Staff were fairly helpful. Atmosphere is odd...told us they were fully booked but we had a dorm room to ourselves so cant have been full. Breakfast was OK. Wouldn't stay again. Better value elsewhere i think
    England, Couple, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Wi-Fi