Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Orestay is a hill resort for those who like the tranquility in the center of Bai Chay Ward, Ha Long City.

Next to a hill for activities extracurricular activities, Orestay is set between sea and forest. The terrain on the hill is a disadvantage for us, but instead we will give customers the relaxation that is rarely available.

We have 11 rooms with large balconies overlooking the sea and mountains, separately, acting as hotels. A 4-storey villa is exclusively for visitors to experience extremely favorite prices with the most complete breakfast.

This villa has a capacity of 28 people, along with a spacious living area and a shared toilet system but is divided in a reasonable and polite way.

We have built a thorough system of dorm rooms and group rooms meticulously from blankets, sheets, pillows, premium spring mattresses and in-room designs with high aesthetics.

All of these things are aimed to make you happy and have a meaningful vacation!

***Property Policies & Conditions:
1. Cancellation Policy: 3 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 11:00.
4. Payment upon arrival by cash and credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No Smoking in rooms, but smoking area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.3

  • Location 8.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.7

Latest Reviews

  • 10.0


    15 Jan 2020
    Such a beautiful place very compared to your money. If you want to see the sight-seeing in the high view, you shouldn't complaint about the location, because host have already described it very clearly in their property description, their breakfast buffet also good as well. As a hostel with dorm mix room, they actually do it as well.
    Canada, Female, 25-30
  • 10.0


    10 Oct 2019
    Firstly, I really like the atmosphere here. Homestay is on top of the hill so i can feel fresh air around me. Next, their staffs are very friendly and I am so impressive about their kindness. Everything is absolutedly comfortable. Great!
    Wales, Male, 18-24
  • 10.0


    19 Sep 2019
    Check in was very easy and quick. Staff was efficient, polite and always willing to help. Room was very clean, spacious Dinner was incredible, my partner and I got the buffet and ate so much good meet, bread and cakes. Would most definitely stay again and recommend.
    USA, Male, 18-24
  • 10.0


    19 Sep 2019
    I really enjoyed my stay in this hostel. The staff were extremely hospitable and made my stay one that I will never forget. The one day tour was fantastic and I would recommend this hostel to anyone staying in Ha Long
    Australia, Female, 18-24
  • 9.4


    08 Jan 2020
    Great place with a great view. The rooms and facilities are excellent compared to what you're paying. Very good breakfast buffet as well.
    Denmark, Couple, 18-24
  • 9.4


    15 Oct 2019
    I absolutely loved my time at Orestay. I was so suprised to walk in and discover that it doesn't feel like a hostel at all! Everything about it seems very polished and bright, and the atmosphere was so relaxing. The homestay is located at the top of a hill in a quiet street with beautiful views of the ocean/bay. Breakfast is delicious and with many options. This place feels like an oasis in busy and touristy Halong, and even has a koi fish pond! Was truly so satisfied with my stay here.
    USA, All Female Group, 18-24
  • 8.0


    08 Dec 2019
    When I was there, they were doing construction work in the neighbouring bedrooms, which was unpleasant both in terms of noise and smell. I was also alone in my 6er mixed dorm, which was quite nice, although unusual. For that reason I wasn't really bothered by the lack of security lockers, but that would be more of a problem if the dorm was actually shared.
    Germany, Female, 18-24
  • 7.7

    Very Good

    12 Dec 2019
    Very quite hostel, almost none there. I got a 6 person room and ended up in a 3 person room all to myself. It is further away from things
    Australia, Female, 18-24
  • 6.6


    12 Jan 2020
    Lovely and helpful staff, the floors in the rooms are pretty dirty (although the dirt is quite hard to see on the flooring type) no hand soap is provided in the bathroom which is very unhygienic. If you have a scooter, the location is fine otherwise it's a long walk to look around. Would not recommend for backpackers looking for a social environment
    England, Male, 18-24
  • 5.1


    30 Sep 2019
    The hostel was far away from everything, it advertised a bar which was not open for 2nights of a 3night stay. There were power cuts. I booked a bus with them to Hanoi which they told me would drop me 300metres from my accommodation. The driver stopped 2.3km away and demanded I get out. He drove recklessly the whole way there. And got extremely angry when I wouldn't get out and then tried to drive off whilst I was still trying to leave the vehicle. I was left feeling very angry and upset!!
    England, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Wi-Fi