Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are a new hostel that combines the wonder of the Mexican Caribbean with the tranquility of the jungle. A refuge where you can rest and relax but with the best fun and good vibes.
With a recently renovated building in the middle of 1500 square meters of Caribbean jungle, but just a few steps from downtown, we come to Tulum with a new concept for you to live an unforgettable vacation.
We have both shared rooms and private suites equipped with lockers, wi-fi, air conditioning and private bathroom in most of them, surrounded by a natural environment like no other.
Our garden surrounds all of our facilities and marvels us with native plants that not only beautify the place, but also give us the option of harvesting their fruits during the harvest season. And together with our beautiful swimming pool, they are our main attraction.
We also offer 24-hour bilingual reception, parking in front of the property, kitchen and dining room, co-working area and for those who want to enjoy the night a little more, we will soon have our own bar.

Hostel Oryx Policies & Conditions:

To confirm a reservation, the guest accept terms & conditions, informing the hostel by email the CVV detail, to charge before arrival in NRF rates or in case of no show

Cancellation policy: 48hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorize your card before the arrival.

Taxes not included.
Breakfast not included.

24 Hours Reception
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.3

  • Staff 9.4

  • Atmosphere 9.7

  • Cleanliness 9.1

  • Facilities 9.4

Latest Reviews

  • 10.0


    24 Jun 2022
    Very beautiful hostel with amazing vibes and great staff always organizing events and making you feel like at home ❤️ I recommend this one without hesitation!
    Luxembourg, Female, 25-30
  • 10.0


    22 Jun 2022
    Oryx is wonderful. I stayed here for 8 days in June 2022, and I enjoyed every second. The staff is friendly, and they were more than happy to answer the thousands of questions I threw at them. Both the private rooms and shared dorms are affordable and clean. At Oryx, you'll meet beautiful people from all over the world, and you'll have the opportunity to explore Tulum on the tours hosted by the staff. I plan to return soon. Thanks y'all!
    USA, Male, 25-30
  • 10.0


    16 Jun 2022
    Best hostel I've ever stayed at. I never leave reviews but this place definitely deserves one. Almost everyone I met there extended their stay because they felt so at home, including myself. A great place to meet people and relax after a fun day exploring. The tour guide Joeanna is amazing! Can't wait to stay again.
    Australia, Female, 18-24
  • 10.0


    26 May 2022
    Muy buen hostel, el personal te ayuda en todo, es una selva en medio del pueblo, fácil de llegar, ordenado y limpio 😊😊😊
    Argentina, Male, 31-40
  • 10.0


    25 May 2022
    Great place to stay in Tulum. an oasis just on the busy main drag of Tulum. Hammocks amount the trees, nice pool, great staff
    USA, Male, 41+
  • 9.7


    29 May 2022
    Really nice hostel, we had an excelent experience, even during the rainy days in Tulum! Would definitely recommend!
    Brazil, All Female Group, 31-40
  • 9.4


    13 Jun 2022
    This is one of the best hostels where I have never stayed! Beautiful and relaxing, as an island where you can take your time and meet many other travellers! A pity I just stayed only one day!
    Italy, Female, 31-40
  • 9.4


    24 May 2022
    Great hostel to meet others, group trips facilitated every day. Flexible on check in/out. Stayed in the private rooms which did not have AC but just a fan and one did have openings to outside below the roof - but temperature and bugs were not an issue. Pool is nice. If you’re Canadian you can pay with etransfer which was handy.
    Canada, Female, 25-30
  • 9.1


    31 May 2022
    Had a great stay in hostel Oryx. The staff there was super friendly and helpful. Got some very valuable help getting back my backbag that the airline had lost and they even patched me up when I hurt my toe and was bleeding. Would definetely recommend staying here!
    Finland, Female, 25-30
  • 8.6


    25 May 2022
    Great place with a great vibe staff where friendly and helpful would return however the pool is so small i wouldn't even call it a pool
    England, Male, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Ceiling Fan
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Parking
  • Swimming Pool
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi