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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Ostello Bello Grande

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Ostello Bello Grande, winner of the Best Large Hostel Worldwide HW Awards 2017, is only 50 meters from Milan Central Station.
We are happy to host you and let you free to enjoy all our (free!) facilities!

The best location: Ostello Bello Grande is only 100 meters from Central Train Station, where you can find the Airport shuttles to Linate, Malpensa and Orio Al Serio-Bergamo airport; the green and yellow subway lines while the red one is only few blocks away; buses and tram to the city center and, of course, high speed trains to all the most important italian cities like Venice, Florence, Rome, Naples.
The Duomo square is easily reachable by 3 subway stops or by a nice 20 minutes walk through the main city attractions.
The Isola nightlife district, the Alcatraz Club, the famous shopping street Buenos Aires are few minutes walking distance from Ostello Bello Grande.

Staff: Our team has traveled throughout the five Continents, visiting more than 300 hostels. As property guests ourselves, we want to provide the best hospitality and experience to other fellow travelers! We speak English, Spanish, French, Portuguese, Japanese, German, Corean and Slovenian.

Value for money & facilities: we know Milano is a little expensive and it’s not easy to be a traveler (or a tourist) in this city, that’s why we decided to offer you all the services you may need including them for free in our price.

- All Ensuite Rooms / Air con. in all rooms and common areas
- Free Open WiFi (100Mb) in all rooms and common areas / Free use of laptops / Free prints for your next boarding pass or tickets
- Free flow Breakfast anytime you wake up (including cereals, muesli, fresh fruits, eggs, yoghurt, fruit jams, choco cream, bread, juices, milk, butter, honey etc.)
- Free Welcome Drink (pint of beer, glass of wine, coffee, cappuccino, juices, spritz…)
- Free Dinner at our typical Italian Aperitivo (7pm-9pm)
- 24 hours Reception and Bar
- 24 hours Free flow Coffee, Tea and Mate
- 24 hours guests’ Kitchen with free food
- 3 open air Terraces with hammocks, vegetable gardens and BBQ
- Lounge with TVsat (with DVD, Wii PS3), boardgames, pingpong, fussball, arcade games etc. etc.
- Musical instruments (piano, 6/12 string guitars)
- Free Tours and Infos / Free city maps
- By request: Free shampoos & soaps / Free earplugs / Free Hairdryer / Free Iron board
- Free locks / Free lockers / Free safe deposit box at the reception / Free luggage storage
- Free linen / Free towels (by request)
- Pets are more than welcome (in private rooms)
For the room key, padlock and towels a 5€ deposit will be asked. It will be returned at the departure.

Atmosphere:
If you want a quiet and relaxed environment, our kitchen and our beautiful 6th floor rooftop are always open only for our guests; to the ones who want to meet people and have some drinks, our bar is the right place to be! Here you can enjoy our free aperitivo, our exhibitions and concerts, you can play instruments, drink with your fellow travelers or merge with locals.

Safety: every guest has his own locker in his room and we will provide you with padlocks for free as you check in. You can also use a safe deposit box at the reception for your “small” value items (laptop, money, passports…). Luggage storage is free for early check in or check out.

Cleanliness: As you check-in you will be showed around all the hostel; by doing this we can check and verify everyday (about 30 times per day) the cleanliness and the maintenance works in the rooms and in the common areas. We are very meticulous and serious about this, so if you ever notice something to fix (but you won't), please let us know! View House Rules

Overview

Here at Ostello Bello Grande, we want to make Milan affordable – and memorable. That’s why we welcome you with lots of freebies, from a welcome drink of beer or wine to daily walking tours and nightly quizzes in our bar (and of course, free Wi-Fi!). Is there anything better than free food? We have free unlimited breakfasts and free dinners! Plus there's happy hour too. Grill some meat on our barbecue, or sip a beer in a hammock on our terrace while you catch up with your roommates. Feeling musical? Show off your skills on the piano or guitar in our comfy lounge.

Location

We’re just 100 metres from Milan’s central station, your hub for trains, buses and metros. From either Linate, Malpensa or Orio al Serio Airport, we’re one hour on the shuttle, which costs just 5 euros and runs right to the central station. Check Duomo Square off your list, 20 minutes away on foot. Then, head into the quirky, fashionable Isola neighbourhood to find a great bar or two – when the party’s over, we’re an easy 20-minute walk back.

Rooms and Dorms

Our mixed and female-only dorms all have en-suites. You'll get free linen and towels, as well as a locker for your backpack. If you’re a light sleeper, book a bunk on the quieter 6th floor. Travelling as a twosome or more? We have twin, double and triple rooms with private bathrooms. Forget the stairs – we have an elevator for you and your luggage.

Extras and activities

You’ll find all the essentials for dinner in our shared kitchen. There's a vegetable garden too, so you can get your greens. After dinner, take your pick from the Wii, Playstation or the foosball table for the night’s entertainment. Or if you're not done with Milan, ask our friendly, multi-lingual team for tips on what not to miss. They know their stuff –they've travelled the five continents and racked up nights in 300 hostels!

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.5

  • Facilities 9.7


Latest Reviews

  • 10.0

    Superb

    19 Feb 2020
    I've never written a hostel review before, but I felt like I absolutely had to write one for the Ostello Bello Grande! I've stayed in many hostels before, but this was by far the best one. So safe, clean, close to the Central Station (PERFECT location), and offered free breakfast/dinner which saved my friends and I so much money. This hostel is honestly so worth it and I highly recommend! Best experience & best staff :)
    USA, Female, 18-24
  • 10.0

    Superb

    17 Feb 2020
    One of the best hostels I've been to! Clean, secure, staff are multi-lingual, knowledgeable, and welcoming. Very lively atmosphere at night, excellent gardens for hanging out + kitchen space for quieter work/eating. Rooms/washroom are decorated, clean and secure. You can't beat the location of being next to Milan Central. Very solid 10/10 hostel; would definitely recommend!
    Canada, Male, 18-24
  • 10.0

    Superb

    13 Feb 2020
    No words needed. Perfect stop for one or two nights to discover Milan
    Germany, Male, 25-30
  • 10.0

    Superb

    01 Feb 2020
    Such a prefect time here. Great location, incredible staff (one of the best staffs I’ve ever been greeted & hosted by), stimulating atmosphere, good beds & facilities. I was recommended this hostel by a local & will 100% recommend it to any friends visiting Milan. It was not cheap because it is worth the price. Also they have a welcome drink at check-in!!
    USA, Male, 25-30
  • 9.7

    Superb

    26 Feb 2020
    An inspirational place that exceeded all my expectations. Even got a second welcoming drink from the bar, thanks for that :) The only thing that bothered me was the single-use dishes for dinner, even though biodegradable, I'm not convinced they are compostable. Some clarification about that would be beneficial, some sign or poster.
    Estonia, Female, 25-30
  • 9.7

    Superb

    05 Feb 2020
    WOW. Loved the free dinner and breakfast and a free drink at the bar! Staff were so nice, and i loved the events they hosted each night. So close to the main train station, the only reason it’s not a 10/10 is because it was slightly more than i hoped to pay, but with free dinner and breakfast it turned out to be definitely worth it!!
    England, Male, 18-24
  • 9.4

    Superb

    22 Feb 2020
    Great hostel. Very friendly and helpful staff at the front desk. Checks off every box for a hostel and has things included (locks, breakfast, dinner) that other hostels make you pay for. Fun, bright atmosphere with a bar and roof deck and free coffee and tea at any time. Would recommend a stay here.
    USA, All Female Group, 18-24
  • 9.4

    Superb

    10 Feb 2020
    My only complaint is that the “chill lounge” spaces were reserved during quiz night when the whole hostel was full to capacity. When I mentioned that I was an introvert and needed a quieter space I was directed to the garden area, even though it was cold outside. It was not until the next morning that I was told about the 6th floor lounge. I do think allowing groups to reserve the few quiet areas during busy nights is a bad policy.
    USA, Female, 41+
  • 9.1

    Superb

    17 Feb 2020
    Lovely greeting and friendly staff when I had questions. The height of the remaining bunk was a lot more than expected when o arrived but I did feel secure. There were lots of spaces to sit w hich was nice after a busy journey or day out.
    England, Female, 31-40
  • 8.0

    Fabulous

    13 Feb 2020
    Free breakfast and dinner was appreciated, although it was not the best. Located right around the corner from the main train station, which was convenient, however it's farther from the main attractions of the city. I did not feel super safe walking back from the Duomo alone, even during the day, so I would suggest taking the metro.
    USA, Female, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • PlayStation
  • Wii


Awards

  • 2020

    6th, Best for solo female travellers

  • 2020

    5th, Worldwide Large Hostel

  • 2019

    10th, Best solo male hostel

  • 2019

    1st, Hostel Chain

  • 2019

    1st, Most Popular Hostels Milan

  • 2019

    4th, Worldwide Large Hostel

  • 2018

    1st, Most Popular Hostels Milan

  • 2018

    3rd, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Milan

  • 2017

    1st, Worldwide Large Hostel

  • 2016

    1st, Best New Large Hostel

View all Award Winners

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