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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ostello Bello

Via Medici 4 , Milan, Italy
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Ostello Bello is one of our newest hostels and has already made a huge impression - this highly rated hostel was named the Second-Best New Hostel Worldwide at the 2011 Hoscars. It's located just a short walk from the metro, the Duomo, Galleria Vittorio Emanuele, La Scala, Santa Maria della Grazie and Castello Sforesco. Hostelworld guests have high praise for this hostel, saying they offer 'hotel services at hostel prices' and that 'for any traveler, they have the main three must-haves: price, cleanliness and location'.

Property Description

THE BEST LOCATION: Ostello Bello, Rated As Best Hostel In Italy 2017 By Hostelworld, Is Only 500 (Real) Meters From Landmark Duomo Square, Uniquely Central To Milan's Vibrant Downtown, Walking Distance To All Its Historical Points Of Interest, The City's Nightlife And World Famous Shopping Neighborhood. Just Ask Our Reception, Open 24/7, For Any Insightful Tip, Update On Events Or Directions!

STAFF: Our Team Has Traveled Throughout The Five Continents, Visiting More Than 300 Hostels. As Hostel Guests Ourselves, We Want To Provide The Best Hospitality And Experience To Other Fellow Travelers! We Speak English, Spanish, French, Portuguese, Corean, Flemish, Polish, Lithuanian, Russian And Greek.

VALUE FOR MONEY & FACILITIES: We Know Milano Is A Little Expensive And It’s Not Easy To Be A Traveler (Or A Tourist) In This City, That’s Why We Decided To Offer You All The Services You May Need Including Them For Free In Our Price.

- All Ensuite Rooms / Air Con. In All Rooms And Common Areas
- Free Open WiFi (100Mb) In All Rooms And Common Areas / Free Use Of Laptops / Free Prints For Your Next Boarding Pass Or Tickets
- Free Flow Breakfast From 7:00 To 12:00 (Including Cereals, Muesli, Fresh Fruits, Eggs, Yoghurt, Fruit Jams, Choco Cream, Bread, Juices, Milk, Butter, Honey Etc.)
- Free Welcome Drink (Pint Of Beer, Glass Of Wine, Coffee, Cappuccino, Juices, Softdrinks…)
- Free Buffet Dinner At Our Typical Italian Aperitivo (7pm-9pm)
- 24 Hours Reception
- 24 Hours Free Flow Coffee, Tea And Mate
- 24 Hours Guests’ Kitchen With Free Food
- 3 Open Air Terraces With Hammocks, Vegetable Gardens And BBQ
- Free Wi-Fi Modem To Go Online Around The City
- Lounge With TVsat (With DVD, Wii PS3), Boardgames, Fussball, Arcade Games Etc. Etc.
- Musical Instruments (Piano, 6/12 String Guitars)
- Free Cultural Activities Organized All Week (Flea Markets, Live Music, Expositions, Tastings Etc Etc)
- Libraries And Book Crossing
- Free Tours And Infos / Free City Maps
- By Request: Free Shampoos & Soaps / Free Earplugs / Free Hairdryer / Free Iron Board
- Free Locks (By Request)/ Free Lockers / Free Safe Deposit Box At The Reception / Free Luggage Storage
- Free Linen / Free Towels (By Request)
- Lift & Key Card Access
- Pets Are More Than Welcome (In Private Rooms)

ATMOSPHERE: Our 5 Floors Building Is Not Only A Place To Sleep, It's A Place To Live! The Ground Floor And The Basement, Where You Find The Reception, The Bar And The Lounge, Are Open To Everyone Until 1am, So You Have The Opportunity To Meet People From Milano And Feel Like A Local In Our City. That’s Where We Organize Cultural Events And Any Other Kind Of Activities, As Live Music Every Tuesday And DjSet Every Wednesday. The Other 3 Floors Of The Hostel, With Rooms, Guests’ Kitchen And Terraces, Are Acoustically Isolated From The Bar And Are Accessible Only By Our Guests To Make Sure They Can Spend Their Holidays Resting And In A Quiet And Relaxed Environment. Ostello Bello, Your Home Away From Home!

SAFETY: Every Guest Has His Own Locker In His Room And We Will Provide You With Padlocks For Free As You Check In. You Can Also Use A Safe Deposit Box At The Reception For Your “Small” Value Items (Laptop, Money, Passports…). To Facilitate Your Check-In And Check-Out You Can Use Our Free Luggage Storage. Our Lift And The Stairs Door Leading To The Rooms Can Be Opened Only With Your Own Keycard, So You Are Guaranteed That Only Guests Can Get To The Rooms & Terraces Floors.

CLEANLINESS: As You Check-In You Will Be Showed Around All The Hostel; By Doing This We Can Check And Verify Everyday (About 30 Times Per Day) The Cleanliness And The Maintenance Works In The Rooms And In The Common Areas. We Are Very Meticulous And Serious About This, So If You Ever Notice Something To Fix (But You Won't), Please Let Us Know!

Please Read Our Things To Note Below Before Booking

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.8

  • Location 9.8

  • Staff 9.9

  • Atmosphere 9.7

  • Cleanliness 9.7

  • Facilities 9.8

Latest Reviews

  • 10.0


    09 Oct 2018
    One of my Best for sure. cleanliness, location, comfy beds and atmosphere are beyond discussion. what is amazing about this hostel is that you can easily meet locals and others in Bothe public and only guests sitting areas, also the free food they give and smiles everywhere.
    Saudi Arabia, Male, 25-30
  • 10.0


    04 Oct 2018
    Amazing people, awesome atmosphere!
    New Zealand, Female, 25-30
  • 9.7


    07 Oct 2018
    It was a great experience. Staff was great and the location was SUPERB... I would definetely stay here again if I ever go back to Milan! Thank you for everything!!
    Chile, Male, 18-24
  • 9.4


    06 Oct 2018
    This hostel is fantastic. The free dinners, breakfasts and food in the kitchen means you never need to buy food outside the hostel if you're on a tight budget. And the all inclusive towels and locks makes the higher price worth it. My only gripes were that I was expecting a hostel that organised or at least linked up to nightly pub crawls, which it didn't. The other issue is that the dorms have their bathroom inside the dorm, which is problematic in an 8 bed dorm
    South Africa, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • PlayStation
  • Wi-Fi


  • 2017

    5th, Worldwide Small Hostel

  • 2017

    1st, Country Winners Italy

  • 2016

    1st, Country Winners Italy

  • 2016

    1st, Most Popular Hostels Milan

  • 2015

    1st, Country Winners Italy

  • 2015

    1st, Most Popular Hostels Milan

  • 2014

    7th, Worldwide Medium Hostel

  • 2014

    1st, Country Winners Italy

  • 2014

    1st, Most Popular Hostels Milan

  • 2013

    1st, Country Winners Italy

  • 2013

    6th, Worldwide Medium Hostel

  • 2013

    10th, Worldwide

  • 2013

    1st, Most Popular Hostels Milan

  • 2012

    2nd, New to Hostelworld

View all Award Winners


  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly
  • Taxes Included

Ostello Bello says

Ostello Bello is one of our newest hostels and has already made a huge impression - this highly rated hostel was named the Second-Best New Hostel Worldwide at the 2011 Hoscars. It's located just a short walk from the metro, the Duomo, Galleria Vittorio Emanuele, La Scala, Santa Maria della Grazie and Castello Sforesco. Hostelworld guests have high praise for this hostel, saying they offer 'hotel services at hostel prices' and that 'for any traveler, they have the main three must-haves: price, cleanliness and location'.

Things to Note

Check-in: from 2pm.
Check-out: until 11:30am.

All major credit cards (except for American Express) accepted.

Standard Rate: Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival
Non Refundable Rate, the whole amount of the reservation may be charged any time after booking.

N.B. City tax excluded: 2€ per person per day for 30 years or more guests (to be paid upon check-in time).
10% VAT included

Maximum length of stay at the hostel is 10 consecutive days.
Group bookings on the weekends have to be longer 2 night's minimum stay.


Reception Available 24/7
No curfew
Pet friendly: pets can sleep with their owner in private rooms
Child friendly: children under the age of 3 can sleep in parents' bed for free (in private rooms)

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