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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Ostello Bello

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Ostello Bello is one of our newest hostels and has already made a huge impression - this highly rated hostel was named the Second-Best New Hostel Worldwide at the 2011 Hoscars. It's located just a short walk from the metro, the Duomo, Galleria Vittorio Emanuele, La Scala, Santa Maria della Grazie and Castello Sforesco. Hostelworld guests have high praise for this hostel, saying they offer 'hotel services at hostel prices' and that 'for any traveler, they have the main three must-haves: price, cleanliness and location'.

Property Description

THE BEST LOCATION: Ostello Bello, Rated As Best Hostel In Italy 2017 By Hostelworld, Is Only 500 (Real) Meters From Landmark Duomo Square, Uniquely Central To Milan's Vibrant Downtown, Walking Distance To All Its Historical Points Of Interest, The City's Nightlife And World Famous Shopping Neighborhood. Just Ask Our Reception, Open 24/7, For Any Insightful Tip, Update On Events Or Directions!

STAFF: Our Team Has Traveled Throughout The Five Continents, Visiting More Than 300 Hostels. As Hostel Guests Ourselves, We Want To Provide The Best Hospitality And Experience To Other Fellow Travelers! We Speak English, Spanish, French, Portuguese, Corean, Flemish, Polish, Lithuanian, Russian And Greek.

VALUE FOR MONEY & FACILITIES: We Know Milano Is A Little Expensive And It’s Not Easy To Be A Traveler (Or A Tourist) In This City, That’s Why We Decided To Offer You All The Services You May Need Including Them For Free In Our Price.

- All Ensuite Rooms / Air Con. In All Rooms And Common Areas
- Free Open WiFi (100Mb) In All Rooms And Common Areas / Free Use Of Laptops / Free Prints For Your Next Boarding Pass Or Tickets
- Free Flow Breakfast From 7:00 To 12:00 (Including Cereals, Muesli, Fresh Fruits, Eggs, Yoghurt, Fruit Jams, Choco Cream, Bread, Juices, Milk, Butter, Honey Etc.)
- Free Welcome Drink (Pint Of Beer, Glass Of Wine, Coffee, Cappuccino, Juices, Softdrinks…)
- Free Buffet Dinner At Our Typical Italian Aperitivo (7pm-9pm)
- 24 Hours Reception
- 24 Hours Free Flow Coffee, Tea And Mate
- 24 Hours Guests’ Kitchen With Free Food
- 3 Open Air Terraces With Hammocks, Vegetable Gardens And BBQ
- Free Wi-Fi Modem To Go Online Around The City
- Lounge With TVsat (With DVD, Wii PS3), Boardgames, Fussball, Arcade Games Etc. Etc.
- Musical Instruments (Piano, 6/12 String Guitars)
- Free Cultural Activities Organized All Week (Flea Markets, Live Music, Expositions, Tastings Etc Etc)
- Libraries And Book Crossing
- Free Tours And Infos / Free City Maps
- By Request: Free Shampoos & Soaps / Free Earplugs / Free Hairdryer / Free Iron Board
- Free Locks (By Request)/ Free Lockers / Free Safe Deposit Box At The Reception / Free Luggage Storage
- Free Linen / Free Towels (By Request)
- Lift & Key Card Access
- Pets Are More Than Welcome (In Private Rooms)

ATMOSPHERE: Our 5 Floors Building Is Not Only A Place To Sleep, It's A Place To Live! The Ground Floor And The Basement, Where You Find The Reception, The Bar And The Lounge, Are Open To Everyone Until 1am, So You Have The Opportunity To Meet People From Milano And Feel Like A Local In Our City. That’s Where We Organize Cultural Events And Any Other Kind Of Activities, As Live Music Every Tuesday And DjSet Every Wednesday. The Other 3 Floors Of The Hostel, With Rooms, Guests’ Kitchen And Terraces, Are Acoustically Isolated From The Bar And Are Accessible Only By Our Guests To Make Sure They Can Spend Their Holidays Resting And In A Quiet And Relaxed Environment. Ostello Bello, Your Home Away From Home!

SAFETY: Every Guest Has His Own Locker In His Room And We Will Provide You With Padlocks For Free As You Check In. You Can Also Use A Safe Deposit Box At The Reception For Your “Small” Value Items (Laptop, Money, Passports…). To Facilitate Your Check-In And Check-Out You Can Use Our Free Luggage Storage. Our Lift And The Stairs Door Leading To The Rooms Can Be Opened Only With Your Own Keycard, So You Are Guaranteed That Only Guests Can Get To The Rooms & Terraces Floors.

CLEANLINESS: As You Check-In You Will Be Showed Around All The Hostel; By Doing This We Can Check And Verify Everyday (About 30 Times Per Day) The Cleanliness And The Maintenance Works In The Rooms And In The Common Areas. We Are Very Meticulous And Serious About This, So If You Ever Notice Something To Fix (But You Won't), Please Let Us Know!

Please Read Our Things To Note Below Before Booking View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.7

  • Location 9.8

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    18 Aug 2019
    This hostel blew away all my expectations. Everyone should stay here!!! The staff all love working there and make it an incredible place to hang out. The food and drinks were great. They gave great recommendations on where to go around the city and gave me a free WiFi hotspot and phone charger to take around with me. They have shampoo and towels and anything you could want! This was by far one of the highlights of my trip.
    USA, Female, 18-24
  • 10.0

    Superb

    16 Aug 2019
    Best hostel I’ve ever been too.
    USA, Female, 25-30
  • 10.0

    Superb

    15 Aug 2019
    From opening the doors at ostello bello at 1:30am in the morning when I arrived I felt welcomed. Staff greeted me with a smile, shook my hand, knew my name, went above and beyond to get me settled. Because they knew I was arriving so late they had pre heated up the dinner from the night. The location was so central, the atmosphere was amazing. Linen felt fresh and clean. There was nothing at all I could fault. It has set the bar really high for my other hostels.
    Australia, Female, 18-24
  • 10.0

    Superb

    14 Aug 2019
    Second time at Ostelle Bello and just as good if not better. Great staff, bar was lively, met lots of people which was easy to do, breakfast was nice (free), dinner was great and filling (free). Would highly recommend....easily the best hostel I've stayed in.
    England, Couple, 25-30
  • 10.0

    Superb

    09 Aug 2019
    Great place.
    Israel, Male, 25-30
  • 10.0

    Superb

    08 Aug 2019
    Never seen the level of friendliness E V E R! Free, quality dinner and breakfast and lots of food and cooking needs are met in the kitchens. Thus place is hopping with some chill vibes! The clean rooms are large and have the B E S T built in wire basket under the needs that are lockable and fit both of my suitcases! Can't say enough good things about this place! Don't let Google fool you, find it easy from Duomo! With that at your back, go left about 10 minutes to Medici, hang a right.
    USA, Female, 41+
  • 10.0

    Superb

    04 Aug 2019
    It’s amazing place to stay with friendly staff and excellent facilities I hope to go there again
    Egypt, Male, 25-30
  • 10.0

    Superb

    29 Jul 2019
    It was the best hostel i’v ever seen. A lot of services and a lot of free stuff. The receptionist was very kind.
    Jordan, Male, 18-24
  • 9.7

    Superb

    12 Aug 2019
    Best reception team ever...always helpful (Gabi,Valeria and Azura) I arrived 2 hours before the check in time and i was surprised when valeria told me that i look hungry and she brought me a free pasta and coffee! Gabi and Azura were always helpful and friendly.
    Egypt, Male, 31-40
  • 9.7

    Superb

    10 Aug 2019
    Had a great stay at Ostello Bello, the staff was super nice and the environment was welcoming and set up to meet new people. Would definitely stay there again!
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • PlayStation
  • Wi-Fi


Awards

  • 2019

    1st, Country Winners Italy

  • 2019

    1st, Hostel Chain

  • 2017

    1st, Country Winners Italy

  • 2017

    5th, Worldwide Small Hostel

  • 2016

    1st, Most Popular Hostels Milan

  • 2016

    1st, Country Winners Italy

  • 2015

    1st, Most Popular Hostels Milan

  • 2015

    1st, Country Winners Italy

  • 2014

    1st, Most Popular Hostels Milan

  • 2014

    1st, Country Winners Italy

  • 2014

    7th, Worldwide Medium Hostel

  • 2013

    1st, Most Popular Hostels Milan

  • 2013

    1st, Country Winners Italy

  • 2013

    6th, Worldwide Medium Hostel

  • 2013

    10th, Worldwide

  • 2012

    2nd, New to Hostelworld

View all Award Winners

Ostello Bello says

Ostello Bello is one of our newest hostels and has already made a huge impression - this highly rated hostel was named the Second-Best New Hostel Worldwide at the 2011 Hoscars. It's located just a short walk from the metro, the Duomo, Galleria Vittorio Emanuele, La Scala, Santa Maria della Grazie and Castello Sforesco. Hostelworld guests have high praise for this hostel, saying they offer 'hotel services at hostel prices' and that 'for any traveler, they have the main three must-haves: price, cleanliness and location'.

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