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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Ostello Bello

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Ostello Bello is one of our newest hostels and has already made a huge impression - this highly rated hostel was named the Second-Best New Hostel Worldwide at the 2011 Hoscars. It's located just a short walk from the metro, the Duomo, Galleria Vittorio Emanuele, La Scala, Santa Maria della Grazie and Castello Sforesco. Hostelworld guests have high praise for this hostel, saying they offer 'hotel services at hostel prices' and that 'for any traveler, they have the main three must-haves: price, cleanliness and location'.

Property Description

THE BEST LOCATION: Ostello Bello, Rated As Best Hostel In Italy 2017 By Hostelworld, Is Only 500 (Real) Meters From Landmark Duomo Square, Uniquely Central To Milan's Vibrant Downtown, Walking Distance To All Its Historical Points Of Interest, The City's Nightlife And World Famous Shopping Neighborhood. Just Ask Our Reception, Open 24/7, For Any Insightful Tip, Update On Events Or Directions!

STAFF: Our Team Has Traveled Throughout The Five Continents, Visiting More Than 300 Hostels. As Hostel Guests Ourselves, We Want To Provide The Best Hospitality And Experience To Other Fellow Travelers! We Speak English, Spanish, French, Portuguese, Corean, Flemish, Polish, Lithuanian, Russian And Greek.

VALUE FOR MONEY & FACILITIES: We Know Milano Is A Little Expensive And It’s Not Easy To Be A Traveler (Or A Tourist) In This City, That’s Why We Decided To Offer You All The Services You May Need Including Them For Free In Our Price.

- All Ensuite Rooms / Air Con. In All Rooms And Common Areas
- Free Open WiFi (100Mb) In All Rooms And Common Areas / Free Use Of Laptops / Free Prints For Your Next Boarding Pass Or Tickets
- Free Welcome Drink (Pint Of Beer, Glass Of Wine, Coffee, Cappuccino, Juices, Softdrinks…)
- 24 Hours Reception
- 24 Hours Free Flow Coffee, Tea And Mate
- 24 Hours Guests’ Kitchen With Free Food
- 3 Open Air Terraces With Hammocks, Vegetable Gardens And BBQ
- Free Wi-Fi Modem To Go Online Around The City
- Lounge With TVsat (With DVD, Wii PS3), Boardgames, Fussball, Arcade Games Etc. Etc.
- Musical Instruments (Piano, 6/12 String Guitars)
- Free Cultural Activities Organized All Week (Flea Markets, Live Music, Expositions, Tastings Etc Etc)
- Libraries And Book Crossing
- Free Tours And Infos / Free City Maps
- By Request: Free Shampoos & Soaps / Free Earplugs / Free Hairdryer / Free Iron Board
- Free Lockers / Free Safe Deposit Box At The Reception / Free Luggage Storage
- Free Linen
- Pets Are More Than Welcome (In Private Rooms)

ATMOSPHERE: Our 5 Floors Building Is Not Only A Place To Sleep, It's A Place To Live! The Ground Floor And The Basement, Where You Find The Reception, The Bar And The Lounge, Are Open To Everyone Until 1am, So You Have The Opportunity To Meet People From Milano And Feel Like A Local In Our City. That’s Where We Organize Cultural Events And Any Other Kind Of Activities, As Live Music Every Tuesday And DjSet Every Wednesday. The Other 3 Floors Of The Hostel, With Rooms, Guests’ Kitchen And Terraces, Are Acoustically Isolated From The Bar And Are Accessible Only By Our Guests To Make Sure They Can Spend Their Holidays Resting And In A Quiet And Relaxed Environment. Ostello Bello, Your Home Away From Home!

SAFETY: Every Guest Has His Own Locker In His Room And We Will Provide You With Padlocks For Free As You Check In. You Can Also Use A Safe Deposit Box At The Reception For Your “Small” Value Items (Laptop, Money, Passports…). To Facilitate Your Check-In And Check-Out You Can Use Our Free Luggage Storage. Our Lift And The Stairs Door Leading To The Rooms Can Be Opened Only With Your Own Keycard, So You Are Guaranteed That Only Guests Can Get To The Rooms & Terraces Floors.

CLEANLINESS: As You Check-In You Will Be Showed Around All The Hostel; By Doing This We Can Check And Verify Everyday (About 30 Times Per Day) The Cleanliness And The Maintenance Works In The Rooms And In The Common Areas. We Are Very Meticulous And Serious About This, So If You Ever Notice Something To Fix (But You Won't), Please Let Us Know!

Please Read Our Things To Note Below Before Booking View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.8

  • Location 9.8

  • Staff 9.6

  • Atmosphere 9.4

  • Cleanliness 9.5

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    16 Jun 2022
    The manager was super helpful and friendly! The rooms were also really nice and clean! Would highly recommend!
    USA, Male, 18-24
  • 10.0

    Superb

    05 Jun 2022
    Fantastic hostel! The staff was so friendly, gave us lots of recommendations and knew us by name! The rooms were cute and comfortable, and the shared kitchen with FREE food was a huge plus. Lots of fun social events too- will definitely be staying in Ostello Bello again.
    USA, Female, 18-24
  • 10.0

    Superb

    30 May 2022
    I met my son in Milan, and had my first Italian night's sleep at Ostello Bello. I was a little worried after flying in from JFK that I wouldn't be able to sleep. On the contrary, OB was quiet, comfortable and I slept very well. Our suite mates were respectful and awesome.
    USA, Male, 41+
  • 10.0

    Superb

    28 May 2022
    Very cool hostel. I’ve been traveling Europe for a month and this has been one of my favorite hostels. The atmosphere in the bar is fantastic, the location is great, and the staff are very helpful/friendly. Highly recommend!
    USA, Male, 18-24
  • 9.7

    Superb

    04 Jun 2022
    Overall a great stay! Dorms are clean and the bar and terrace are great places to meet fellow travellers. Good location too.
    England, Female, 18-24
  • 7.4

    Very Good

    18 Jun 2022
    I mean it was alright. When you read reviews people are comparing their experiences to the many other hostels. You’re also in Milan where accommodations are very expensive, so considering it’s not bad value for its money. Because Milan is a really big city there isn’t really a “center”. No matter what you will walk or take the subway somewhere. The bathroom smelled a little moldy. They did so my laundry for me even though the dryer was broken. Don’t have this review stop you from booking.
    USA, Female, 18-24
  • 7.4

    Very Good

    12 Jun 2022
    Was definitely a hostel for younger travellers, there were a lot of decorations and the way of accessing building and room was using smart phone. Although this is good and secure it raises the concern of how can you get back to your hostel if your phone died … The bathroom had mould on the ceiling. Overall though it was nice enough. Was quite expensive which we found out was due to the Milan design week.
    England, Female, 18-24
  • 7.1

    Very Good

    17 Jun 2022
    Did a short stay, Air Con didnt work/ just didnt blow out cold air, me and other westerners struggled a lot to sleep. Staff were lovely to deal with.
    New Zealand, Male, 18-24
  • 6.3

    Good

    15 Jun 2022
    The girls at reception are great, but that was pretty much the only good thing about this hostel. As a few other comments noted, AC is centralised, and our AC was broken. Despite constantly telling staff it was broken (with the response of "we've set it to 16oC according to our system"), we had to sleep in a 30oC heatbox. I can see they're continuing to not do anything about it. There was also low vibes and not much social stuff to meet people. This place overcharged heavily and was not worth it
    Australia, Male, 25-30
  • 5.1

    Rating

    09 Jun 2022
    It is an old hostel that is super overpriced, they abuse prices in high season and additionally many things that they offer are not available, the rooms do not have AC directly thats mean they control it and just turn it late at night so in summer you are sweating during the day in your room, the bathroom didn't work beacyse the shower was broken and dirty smelly. Terrible experience.
    Colombia, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • PlayStation
  • Wi-Fi


Awards

  • 2019

    1st, Country Winners Italy

  • 2019

    1st, Hostel Chain

  • 2017

    1st, Country Winners Italy

  • 2017

    5th, Worldwide Small Hostel

  • 2016

    1st, Most Popular Hostels Milan

  • 2016

    1st, Country Winners Italy

  • 2015

    1st, Most Popular Hostels Milan

  • 2015

    1st, Country Winners Italy

  • 2014

    1st, Most Popular Hostels Milan

  • 2014

    1st, Country Winners Italy

  • 2014

    7th, Worldwide Medium Hostel

  • 2013

    1st, Most Popular Hostels Milan

  • 2013

    1st, Country Winners Italy

  • 2013

    6th, Worldwide Medium Hostel

  • 2013

    10th, Worldwide

  • 2012

    2nd, New to Hostelworld

View all Award Winners

Ostello Bello says

Ostello Bello is one of our newest hostels and has already made a huge impression - this highly rated hostel was named the Second-Best New Hostel Worldwide at the 2011 Hoscars. It's located just a short walk from the metro, the Duomo, Galleria Vittorio Emanuele, La Scala, Santa Maria della Grazie and Castello Sforesco. Hostelworld guests have high praise for this hostel, saying they offer 'hotel services at hostel prices' and that 'for any traveler, they have the main three must-haves: price, cleanliness and location'.

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