Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

OutBox Inn is a brand new hostel located in the center of Santa Elena, Monteverde. Come and enjoy our beautiful garden area, relaxing atmosphere and unique indoor playground.

These common spaces are the heart of our hostel and are wonderful places to share your experiences with our staff and other travelers from around the world.

All private rooms come with bathroom to give you extra comfort. We offer you breakfast (Not included) at our modern restaurant (The Open Kitchen) and we are happy to help you with tours and information about the area.

OutBox Inn - Policies and Conditions

Cancellation policy: 72h before arrival.

Check in from 12:00 to 20:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
Taxes not included - 13.00%
Breakfast included.

Reception from 8 am until 8 pm.
No curfew.
Child friendly.
The maximum period of stay is of 14 days.
This property may pre-authorise your card before arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.4

  • Location 9.8

  • Staff 9.6

  • Atmosphere 9.0

  • Cleanliness 9.4

  • Facilities 8.9

Latest Reviews

  • 10.0


    13 Oct 2019
    I can’t say enough about the staff. They were so kind and helpful after the what started out as a disastrous trip. I felt sooo welcomed. And largely due to their assistance and attention to details, I’m having the best time, ever! The vibe is Great and the facilities are clean and safe. Close to everything you’ll need including a cool bar. I would highly recommend-no complaints. Only props for Uriel and his wonderful team.
    USA, Female, 41+
  • 10.0


    28 Aug 2019
    Amazing hostel, Uriel is a great host. Chill out area is spot on, only downside is no communal kitchen(however the restaurant let us use utensils to make sandwiches for our hikes) and no rubbish bins in the venue that we could find.
    Australia, Couple, 25-30
  • 10.0


    15 Aug 2019
    This place is amazing !!! Perfect location, super clean, friendly stuff, nothing to complain about :-) Book it!
    Germany, All Female Group, 18-24
  • 10.0


    03 Aug 2019
    One of the best hostels I’ve ever stayed at! I was first booked at Selina but made the switch. If you’re coming to Monteverde/Santa Elena, stay in town!! Outbox had a great restaurant and very chill vibes. The owner, Ouriel, is so kind and made sure I had everything I needed. Mattress seemed brand new and the hostel had incredible wifi and hot showers. Would absolutely recommend.
    Canada, Female, 25-30
  • 10.0


    16 Jul 2019
    Perfect hostel. Comfy beds, good WiFi etc. Cool hang out space. Great help with all the activity bookings. Couldn’t ask for more. Everyone working at reception is absolutely lovely!
    England, Male, 25-30
  • 9.7


    09 Oct 2019
    Great hostel, the owner is so cool! Very modern and comfortable, inviting hang out spaces right in the middle of town and the restaurant next door is brilliant!
    Sweden, Female, 25-30
  • 9.1


    10 Aug 2019
    Beautiful hostel and great location. Roxanne was so helpful and booked all of our trips which made it very easy for us. Would highly recommend!
    England, Female, 25-30
  • 9.1


    12 Jul 2019
    I booked a private room and it was very affordable. The kitchen next door was super nice for breakfast. The hostel owner was very kind, always made sure you had your tours booked, he even helped you flag down buses or shuttles.
    USA, Female, 18-24
  • 7.7

    Very Good

    23 Aug 2019
    Staff is very friendly and help! Rooms were decent but close to restaurant and bar that had loud music. Staff is only on site 8am to 10pm and rooms are accessible by side door which was always open during the night and would slam shut waking everybody up due to the wind.
    Canada, Couple, 25-30
  • 6.0


    26 Aug 2019
    My experience was okay overall. But there was mold in the hostel, the washrooms were very bad. It's an okay place for one or two nights but that's it.
    Canada, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Book Exchange
  • Children's Play Area
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Wheelchair Friendly
  • ATM
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi