Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

OutBox Inn is a brand new hostel located in the center of Santa Elena, Monteverde. Come and enjoy our beautiful garden area, relaxing atmosphere and unique indoor playground.

These common spaces are the heart of our hostel and are wonderful places to share your experiences with our staff and other travelers from around the world.

All private rooms come with bathroom to give you extra comfort. We offer you breakfast (Not included) at our modern restaurant (The Open Kitchen) and we are happy to help you with tours and information about the area.

OutBox Inn - Policies and Conditions

Check in from 14:00 to 20:00 .
Check out before 10:00
You can leave your bag with us in a safe place.
Our quite hours are from 11pm to 6am.

Payment upon arrival by cash, credit cards, debit cards.
Taxes not included - 13.00%

Reception from 7 am until 9 pm.
No curfew.
Child friendly.
The maximum period of stay is of 14 days.
This property may pre-authorise your card before arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 8.9

  • Location 9.8

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 9.2

  • Facilities 8.6

Latest Reviews

  • 9.7


    16 May 2022
    The cleanest and best looking hostel i’ve been too. The rooms were great, comfortable beds, clean and modern; also the chilling area was super cozy and staff were friendly! I would definitely go back in a heartbeat.
    Canada, Female, 31-40
  • 9.7


    26 Apr 2022
    We loved our stay here. Staff were great, good bathroom and showers and wifi. We stayed in a private and a dorm and can strongly reccomend both! Probably one of the best hostels we’ve stayed in!
    England, Couple, 25-30
  • 9.7


    23 Apr 2022
    Great spot right in the heart of town! We met amazing people and Alex at the front desk had great recommendations for everything, including a friend to change our flat tire :)
    USA, Female, 18-24
  • 9.7


    04 Apr 2022
    I loved my stay at Outbox. The staff were really helpful and friendly. I had a private room and bathroom for a great price. A great spot for a solo traveller to meet other lovely humans!
    Canada, Female, 25-30
  • 9.4


    30 Apr 2022
    Great hostel for a chilled out quiet stay. Alex and Sharon were very friendly, welcoming and helpful, would definitely recommend this hostel :)
    Wales, Female, 25-30
  • 9.4


    21 Apr 2022
    Super nice hostel. We had a private room and it was decently priced and really comfortable. Staff were helpful and it was easy to meet other travellers in the common area.
    England, Female, 25-30
  • 9.4


    20 Apr 2022
    Amazing stay
    England, Male, 25-30
  • 9.1


    05 May 2022
    Beautiful outbox! Cannot recommened its so pretty and well designed and the beds are so comfy! Only problem was they messed up our booking causing me and a friend to have to share a single bed for the first night - we had to hassle to get some form of compensation (still paid full price) basically had to beg to get 1 free breakfast despite the issue being on the hostels end and other places usually let you pay less or get some free meals out of it - despite this it’s beautiful and wish we could have stayed
    England, Female, 18-24
  • 7.4

    Very Good

    15 May 2022
    Cute spot to stay - very quiet. Can guarantee a good nights rest because no noise after 10pm. Beds were comfortable. Can be somewhat difficult to meet people. Staff also leave the building at 9pm so there is no one overnight for security or for help. Otherwise, during day time hours the staff can provide great recommendations. Great WFH space.
    Canada, Couple, 25-30
  • 6.0


    19 Apr 2022
    BED BUG ALERT - Although the hostel is well located with friendly staff, we do NOT recommend this place. The outside of place and the photos online might look nice, but the cleanliness of the place (especially the bathroom) is just lacking. We were attacked by bed bugs and had the worst bites and allergic reactions we’ve ever experienced. Part of the payment was returned to us , but it didn’t help the fact that it affected the rest of our trip and brought us great inconvenience and stress.
    Taiwan China, Couple, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Book Exchange
  • Children's Play Area
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Wheelchair Friendly
  • ATM
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi