Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

OutBox Inn is a brand new hostel located in the center of Santa Elena, Monteverde. Come and enjoy our beautiful garden area, relaxing atmosphere and unique indoor playground.

These common spaces are the heart of our hostel and are wonderful places to share your experiences with our staff and other travelers from around the world.

All private rooms come with bathroom to give you extra comfort. We offer you breakfast (Not included) at our modern restaurant (The Open Kitchen) and we are happy to help you with tours and information about the area.

OutBox Inn - Policies and Conditions

Cancellation policy: 72h before arrival.

Check in from 12:00 to 20:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
Taxes not included - 13.00%
Breakfast included.

Reception from 8 am until 8 pm.
No curfew.
Child friendly.
The maximum period of stay is of 14 days.
This property may pre-authorise your card before arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.7

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.5

  • Cleanliness 9.9

  • Facilities 9.5

Latest Reviews

  • 10.0


    15 Aug 2019
    This place is amazing !!! Perfect location, super clean, friendly stuff, nothing to complain about :-) Book it!
    Germany, All Female Group, 18-24
  • 10.0


    03 Aug 2019
    One of the best hostels I’ve ever stayed at! I was first booked at Selina but made the switch. If you’re coming to Monteverde/Santa Elena, stay in town!! Outbox had a great restaurant and very chill vibes. The owner, Ouriel, is so kind and made sure I had everything I needed. Mattress seemed brand new and the hostel had incredible wifi and hot showers. Would absolutely recommend.
    Canada, Female, 25-30
  • 10.0


    16 Jul 2019
    Perfect hostel. Comfy beds, good WiFi etc. Cool hang out space. Great help with all the activity bookings. Couldn’t ask for more. Everyone working at reception is absolutely lovely!
    England, Male, 25-30
  • 10.0


    08 Jul 2019
    Ein besseres Hostel gibt es nicht in Monteverde und schon garnicht für das gute Preis-Leistungs-Verhältnis. Der Stuff ist Mega Hilfsbereit und das Essen unschlagbar. Das Hostel macht einen durchweg einen super freundlichen Eindruck und der Kunde ist hier König!
    Germany, Male, 18-24
  • 10.0


    03 Jul 2019
    This was the best hostel we stayed at during our week in Costa Rica. The facilities are super clean and the hostel is brand new. The common area has an open floor plan which creates a great atmosphere for meeting new people. The family that owns the hostel gave us great advice about things to do in Monteverde and Costa Rica in general. A perfect, peaceful, and quaint place to stay while in Monteverde.
    USA, Mixed Group, 18-24
  • 10.0


    02 Jul 2019
    I came to the hostel around the afternoon and tnenman in the reservation was really kind, showed me the room, it was really big even for dorms, and all the people in the hostel were very kind and helped me with every question and recommend about places to go around all the area and booked for me every thing I wanted in a very cheap price, cheaper then the again in town. Really recommend about this place, wish I could stay more. Thanks very much, The restaurant in the hostel is really good!
    Israel, Male, 18-24
  • 10.0


    27 Jun 2019
    Haad an amazing stay here, the vibe is great! Lovely personnel helpful and caring. Location is perfect! I recommend this place to anyone going to monteverde/Santa Elena!
    Netherlands, Female, 25-30
  • 9.7


    25 Jun 2019
    Honestly, it was one of the best hostels I stayed while being in Costa Rica (it was almost like I stayed in an actual hotel!). The place is super clean, you get more than what you pay for your stay there. The staff is incredibly nice, especially for Roxanna who is really knowledgeable and she can help you with anything from booking a shuttle bus or a tour to simply asking for the nearest ATM. They just opened that hostel about six months ago, but it's the place to stay in Monteverde!
    Canada, Female, 25-30
  • 9.1


    12 Jul 2019
    I booked a private room and it was very affordable. The kitchen next door was super nice for breakfast. The hostel owner was very kind, always made sure you had your tours booked, he even helped you flag down buses or shuttles.
    USA, Female, 18-24
  • 9.1


    16 Jun 2019
    An absolutely fabulous location, very clean and the staff were awesome. The place is new and some facilities (eg self-catering kitchen; outdoor lounging areas) are not yet available but the staff in the cafe were happy to cook up my food and I can see that over time, this place will keep getting better and better.
    Australia, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Children's Play Area
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Wheelchair Friendly
  • ATM
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi