Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

OutBox Inn is a brand new hostel located in the center of Santa Elena, Monteverde. Come and enjoy our beautiful garden area, relaxing atmosphere and unique indoor playground.

These common spaces are the heart of our hostel and are wonderful places to share your experiences with our staff and other travelers from around the world.

All private rooms come with bathroom to give you extra comfort. We offer you breakfast (Not included) at our modern restaurant (The Open Kitchen) and we are happy to help you with tours and information about the area.

OutBox Inn - Policies and Conditions

Check in from 13:00 to 20:00 .
Check out before 10:00
You can leave your bag with us in a safe place.

Payment upon arrival by cash, credit cards, debit cards.
Taxes not included - 13.00%

Reception from 8 am until 8 pm.
No curfew.
Child friendly.
The maximum period of stay is of 14 days.
This property may pre-authorise your card before arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 8.6

  • Location 9.5

  • Staff 9.0

  • Atmosphere 8.3

  • Cleanliness 8.9

  • Facilities 8.4

Latest Reviews

  • 10.0


    10 Mar 2020
    OutBox Inn was the perfect hostel to stay in the Monteverde area! It’s chill enough that you can relax & rest as much as you need, but also conveniently located in downtown Santa Elena to be able to get to nearby activities & even nightlife if you want! I stayed in a community dorm room & it was great - the layout of the dorms was really cool/creative & the beds were comfortable. The best part of this hostel was the people - the receptionist was SO helpful & friendly! Muchas gracias!!!
    USA, Female, 25-30
  • 10.0


    27 Dec 2019
    Beautiful hostel situated right in town with easy access to forests. Owner and staff were very helpful with suggestions for activities. Very accommodating to our needs, as we decided to come a day early. Food and coffee next door was very good. Also check out the bar below the restaurant. We would definitely stay again!
    USA, Couple, 25-30
  • 9.4


    10 Feb 2020
    El hostal de los mas bonitos que visite en costa rica, definitivamente me volvería a hospedar ahi
    Mexico, Female, 31-40
  • 8.9


    29 Feb 2020
    I enjoyed my short stay here. Staff was nice. I think it is one of the better locations to be in in the MV strip. It is tucked behind this commercial property (that has tons of good shopping and the Tree Restaurant, etc) - so many MANY walkable places from here. Loved that! BUT still feels like an oasis. I had a Single room with Shared Bathroom. It worked well for me. I am not sure of the construction of the place but if people are very noisy you can definitely here them. Would book again!
    USA, Female, 31-40
  • 8.6


    27 Dec 2019
    This was a nice Hostel overall. Very clean and pretty spacious, even in the dorms. It was nice having a restaurant right next door but the bar next door definitely was a downside for me. The music could clearly be heard in the hostel since they left their doors open and the hostel didn’t have good insulation. I was not expecting the noise so that was a bummer.
    USA, Female, 18-24
  • 8.0


    16 Jan 2020
    Nice dorms and communal areas. However it would benefit from a proper kitchen area and a proper door on the dorm. The staff were also not there a lot so it was hard to ask questions.
    England, Female, 25-30
  • 8.0


    02 Jan 2020
    The hostel itself is very cute and quiet. If you are trying to meet other travelers, I would not recommend it. However, if you are just wanting a cute, nice place to stay that’s within the main areas of everything, then I would recommend it. The owner is very nice and you can tell he really does want your stay there to be nice. We did not eat at the restaurant next door but went down to the bar are which was really nice and I recommend checking it out
    USA, All Female Group, 25-30
  • 8.0


    07 Dec 2019
    Really nice atmosphere if you want to chill, but it’s super quiet and I met no other travellers other than the person I happened to arrive with!
    Netherlands, Female, 18-24
  • 6.9


    29 Dec 2019
    This hostel has a lot of potential as the overall vibe is super chilled, however can't help but feel like it's a work in progress. We stayed in the dorm room, which is cool with mattresses on platforms. However, this room was missing a few key features... there were no plug sockets if you were above ground level & there were no blinds for the room. The main issue was that the dorm room was just a sliding door that you weren't able to lock so anyone could walk in & the cleaner often left open!
    England, Couple, 25-30
  • 6.3


    03 Jan 2020
    Well located, parking safe for car rented, however very hard to get any service. Everything you want service you have to head next door, to the restaurant, where they serve clients. You might end up waiting a while before getting an actual answer. The staff is okay, not very polite or helpful. The manager is very nice however, willing to help with anything. The rooms are okay, but if you are looking to meet people, don't go there, it is very quiet.
    Canada, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Book Exchange
  • Children's Play Area
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Wheelchair Friendly
  • ATM
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi