Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

OutBox Inn is a brand new hostel located in the center of Santa Elena, Monteverde. Come and enjoy our beautiful garden area, relaxing atmosphere and unique indoor playground.

These common spaces are the heart of our hostel and are wonderful places to share your experiences with our staff and other travelers from around the world.

All private rooms come with bathroom to give you extra comfort. We offer you breakfast (Not included) at our modern restaurant (The Open Kitchen) and we are happy to help you with tours and information about the area.

OutBox Inn - Policies and Conditions

Check in from 13:00 to 20:00 .
Check out before 10:00
You can leave your bag with us in a safe place.

Payment upon arrival by cash, credit cards, debit cards.
Taxes not included - 13.00%

Reception from 8 am until 8 pm.
No curfew.
Child friendly.
The maximum period of stay is of 14 days.
This property may pre-authorise your card before arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.4

  • Location 9.9

  • Staff 9.7

  • Atmosphere 9.4

  • Cleanliness 9.3

  • Facilities 9.2

Latest Reviews

  • 10.0


    10 Jun 2021
    Great hostel with the best environment and staff! The hospitality was incredible to the little things such as making coffee or hot chocolate any time we want, to helping us with organising our trip! We loved it
    Israel, Female, 18-24
  • 9.7


    13 Jun 2021
    Overall no complaints about this hostel. The staff was attentive and helpful, and te space was extremely clean. If there’s anything I would have liked better, is perhaps more people around staying in the hostel, but we stayed mid-week during a pandemic, so there’s that.
    USA, Couple, 25-30
  • 9.4


    24 Aug 2021
    Really cozy place with small but comfy rooms, great little restaurant next door. The owners were really helpful!
    Israel, Couple, 25-30
  • 9.4


    15 Jun 2021
    The staff was very helpful for booking tours and shuttles! We got our laundry done for free because we booked a tour through them. They always offered to make us tea, coffee or hot chocolate for free which tasted really good. I would highly recommend this place if you are staying in Monteverde!
    USA, All Female Group, 18-24
  • 9.4


    08 Jun 2021
    Amazing hostel! The staff and Andres the manager are very nice and offer free coffee and tea all the time and also free laundary. The hostel is very valueable, great price. I bookes dorms and they upgarded me for free to a private room!
    Israel, Male, 18-24
  • 9.1


    23 Jul 2021
    Great hostel, perfect location, and really friendly and helpful staff. I enjoyed my stay here and would stay here again. There was some construction going on during my stay so I would love to come back again once the restaurant is completely finished!
    USA, Female, 25-30
  • 8.3


    20 Jul 2021
    The hostel is OK. The communal area is very very nice, with a small fridge, microvawe and a hot water tea/coffee maker. A dorm room is quite OK with OK and spacious beds. However the room was very basic - no bed lights or shelves, walls were dirty. Only two showers and sinks and just one toilet. The bathroom wasn't so clean, the lightning quite poor, no plug ins. No hot water in the showers.
    Slovenia, Female, 31-40
  • 8.3


    17 Jun 2021
    WARNING TO LADIES! I stayed here for two nights and the staff were very friendly. But after a while it was too friendly. The owner offered me a free massage because he had a “teat coming up next week.” That may be true, but he was very persistent and saying it would “help him out a lot.” As a woman traveling alone this was quite scary and super creepy. I did not hear him offer anyone else a free massage so this was creepy.
    USA, Female, 18-24
  • 7.7

    Very Good

    06 Aug 2021
    The workers and the owner were very nice and welcoming. No kitchen yet but they said that soon will be.
    Israel, Female, 18-24
  • 6.3


    17 Jun 2021
    Haven’t ever had bed bugs before but….. got them for the first time. Woke up at night covered in bugs with red blood in them… definitely mine! Now I’ve got a fat rash all over me. Hostel is a bit run down (not counting the bugs)… COVID has taken its toll on places through Costa Rica but especially this one :(
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Book Exchange
  • Children's Play Area
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Wheelchair Friendly
  • ATM
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi