Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- No cancellation fee when cancel 14 days in advance.
- 50% of room rate for whole booking will be charged when cancel 7-14 day in advance.
- 100% of room rate for whole booking will be charged when cancel less than 7 days in advance or No Show.

Additional Terms and Conditions

1. Check in Time: After 2:00 PM
2. Check out Time: Before 12:00 PM
3. We operate a 24 hour reception.
4. We currently accept cash and any credit or debit card with a MasterCard or Visa upon check in at the property.
5. Minimum age of guests is 15, either stay alone in dorm rooms or with parent in private rooms.
6. Extra bed is not provided.
7. Key card deposit is THB 100 and to be paid by cash only. The deposit will be return upon return of card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

‘ A relaxing resort hostel ‘
Oxotel is a brand new design hostel in Chiang Mai opened on November 2015.
We are located on “Wualai road”, where the local experience on 'Walking Street Market' every Saturday is.

Travelers from all over the world are welcome to spend you relaxing vacation at our comfy and cozy stylish space with our friendly staffs that can change hostel images on your mind to carry a beautiful travel memory back home.
+ All rooms is air conditioned
+ Excellent security with key card access
+ FREE towel and linens including pillow, bed sheets and blankets
+ FREE speedy Wi-Fi in all area
+ FREE tea, coffee and breakfast (Boiled eggs, Bread & Toast) for every guest
+ FREE shower and luggage storage after check-out on the same day
+ FREE lockers provided in shared dorm rooms, Please bring your own padlock
+ FREE shampoo & conditioner, body soap, and hair-dryer
+ Every dormitory bed has their own reading lamp and power socket
+ The private rooms with shared bathroom have their own wash basin

* 24 hours reception
* Check out Time: By 12:00 PM
* Check in Time: 2:00 PM to 10:00 PM
* For guests arriving after 10:00 PM please notify us by e-mail or by phone call prior to your arrival. Otherwise, we consider the guest as NO SHOW and we cancel the booking.

We are located on “Wualai road”, where the local experience on 'Walking Street Market' every Saturday is (Please note that Oxotel is located on the same road as the Saturday Walking Street. As the road will be closed every Saturday from 16:00 to 23:00 hours, the public transportation (taxi, red cab, tuk tuk, etc..)will drop you near by 'Waulai road' where is not too far from Oxotel. Sorry for any of inconvenience may caused. We’re also on the historic area of the Chiang Mai silver cluster artisan and there are so many local jewelry and silver shops around.

* 1 KM. from the old city and the moats.
* 2 KM. from Chiang Mai international airport.
* 5 minutes by walk to convenience store, drug store, restaurants, local food stands and ATM
* 10 minutes by walk to Chiang Mai Gate night food market.
* 20 minutes by walk to Chidi Luang Temple or Tha Pae Gate (East Gate)

1. We have an awesome ARTISAN cafe on ground floor attach to our lobby that you can enjoy great food and good coffee from 9:00 AM to 7:00 PM.
2. Tourist Information service is available at the lobby from 8:00 AM to 8:00 PM
3. Semi-Outdoor common areas with a unique identity garden and landscape design are ready for everyone on each floor.
4. Separate bath facilities for men and women have a good ventilation with high pressure rain showers and clean lockable showers and toilet.
5. Coin-operated washing machine is available at 2nd floor
6. Drinks, snacks and some useful items are sold in a vending machine at 1st floor.

Oxotel is a small property with only 12 rooms, because of that we are significantly affected by cancellations.

[100% Charge]
100% of room rate for whole booking will be charged when cancel 3 days prior to the accommodation date.

Amendments or cancellations must by notified to us in writing only during Front office hours (07:00 AM to 10:00 PM).

If you do not show up based on your arrival date, we consider the guest as NO SHOW and we cancel the booking. Please note that 100% of room rate for whole booking will be charged in that case.

please inform us your change detail via e-mail at latest 14 days in advance. Otherwise, it will not be possible to change your reservation.

1. We currently accept cash in Thai Baht and any credit card with a MasterCard or Visa upon check in.
2. Key card deposit is 100 THB per card and to be paid by cash only.
3. Minimum age of guests is 15.
4. Extra bed is not provided.
5. No smoking and alcohol on premises. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 8.5

  • Staff 9.5

  • Atmosphere 8.3

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    09 Mar 2020
    Really wonderful place to stay on our last night in Chiang Mai. The room was very clean and secure; after 10pm the outside gate closes and you can only get in with your key card. The staff was very accommodating and allowed us to check in earlier than the time we were given. Worth the money for a nice bed and shower before heading home.
    Canada, Female, 18-24
  • 10.0


    29 Jan 2020
    The Oxotel is a great place for a base in Chiang Mai. At the bottom end of Wau Lai Road it's almost a hidden paradise with large garden to the rear and cool Artisan Coffee shop at the front. The whole place was spotlessly clean with large bed and bathroom, complimentary toiletries and water restocked daily. Check in was quick and easy and the cool room was a great space to chill out. I would definitely stay there again!
    England, Male, 41+
  • 10.0


    03 Nov 2019
    Best hostel of our month away. We had a private room and it was perfect. The staff were all super helpful including Tan who we booked a few trips through, he had great knowledge on everything. Good breakfast and pristine bathrooms. Would stay here again in a heartbeat.
    England, Female, 25-30
  • 9.4


    13 Sep 2019
    I stayed here upon my arrival from the airport because it was close by and 24hr receptionist since my flight didn’t get in until midnight. I really liked the the relaxed atmosphere. It was very chill - I didn’t feel too old and jungle like area for eating breakfast was nice. There’s also a space to work out or do yoga. Easy to rent bike or scooter. Staff were friendly and breakfast was good. The hair dryers and on site laundry was a plus. I would stay here again!
    USA, Female, 31-40
  • 9.1


    16 Jan 2020
    Such a beautiful place!!
    Switzerland, Couple, 25-30
  • 9.1


    16 Dec 2019
    Oxotel was one of the cutest and trendiest hostels we stayed at! I loved the vibe-having an artisan coffee shop downstairs was amazing as well. They also had a light breakfast every morning which wasn’t much but it was great nonetheless. My only qualm would be that during the hours of around 1-5 PM it always seemed like the AC was turned way up and we were SO hot in our rooms... The markets are about a 15-30 minute walk! Overall great hostel!
    USA, Female, 25-30
  • 8.9


    10 Nov 2019
    Very very clean and nice! About a 30 minute walk from The main gate or the night markets. Safe walk or you can take a tuktuk. Wish it had been closer. Staff was very friendly. Breakfast is minimal. Beds were Thai beds and very hard. I had a difficult time sleeping on them. Bathrooms were awesome! Cafe next door was good as well.
    USA, Female, 18-24
  • 8.9


    30 Sep 2019
    location is doable though not ideal since it's far away from most things. but it is walkable to the airport if you're willing to deal with the heat. it's rather easy for someone to walk directly to the rooms without being seen by a person, though they do have security cameras. the staff's english is minimal. the rooms are mostly clean and modern, but there were some spots on the foot towel in the room. you need to insert your room key to get power, but every so often i had to reposition it
    USA, Male, 25-30
  • 8.9


    02 Sep 2019
    we booked a single room and it was SO clean and cute (trendy design and furniture). very quiet hostel which was exactly what we were looking for. was provided a towel per guest in our single and loved that ! felt like we were staying in a boutique hotel. also keep in mind the walls are really thin! staff kept to themselves and were kind - allowed us to borrow their umbrella as it was pouring rain! location was a bit away from everything so had to get a red car to get to places but not a prob
    USA, Female, 18-24
  • 7.7

    Very Good

    19 Dec 2019
    It was clean and well equipped but pretty empty and the atmosphere was meh. I’m not a party guy but it was kind of dead.
    Israel, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi