Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- No cancellation fee when cancel 14 days in advance.
- 50% of room rate for whole booking will be charged when cancel 7-14 day in advance.
- 100% of room rate for whole booking will be charged when cancel less than 7 days in advance or No Show.

Additional Terms and Conditions

1. Check in Time: After 2:00 PM
2. Check out Time: Before 12:00 PM
3. We operate a 24 hour reception.
4. We currently accept cash and any credit or debit card with a MasterCard or Visa upon check in at the property.
5. Minimum age of guests is 15, either stay alone in dorm rooms or with parent in private rooms.
6. Extra bed is not provided.
7. Key card deposit is THB 100 and to be paid by cash only. The deposit will be return upon return of card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

‘ A relaxing resort hostel ‘
Oxotel is a brand new design hostel in Chiang Mai opened on November 2015.
We are located on “Wualai road”, where the local experience on 'Walking Street Market' every Saturday is.

Travelers from all over the world are welcome to spend you relaxing vacation at our comfy and cozy stylish space with our friendly staffs that can change hostel images on your mind to carry a beautiful travel memory back home.
+ All rooms is air conditioned
+ Excellent security with key card access
+ FREE towel and linens including pillow, bed sheets and blankets
+ FREE speedy Wi-Fi in all area
+ FREE tea, coffee and breakfast (Boiled eggs, Bread & Toast) for every guest
+ FREE shower and luggage storage after check-out on the same day
+ FREE lockers provided in shared dorm rooms, Please bring your own padlock
+ FREE shampoo & conditioner, body soap, and hair-dryer
+ Every dormitory bed has their own reading lamp and power socket
+ The private rooms with shared bathroom have their own wash basin

* 24 hours reception
* Check out Time: By 12:00 PM
* Check in Time: 2:00 PM to 10:00 PM
* For guests arriving after 10:00 PM please notify us by e-mail or by phone call prior to your arrival. Otherwise, we consider the guest as NO SHOW and we cancel the booking.

We are located on “Wualai road”, where the local experience on 'Walking Street Market' every Saturday is (Please note that Oxotel is located on the same road as the Saturday Walking Street. As the road will be closed every Saturday from 16:00 to 23:00 hours, the public transportation (taxi, red cab, tuk tuk, etc..)will drop you near by "Waulai road" where is not too far from Oxotel. Sorry for any of inconvenience may caused. We’re also on the historic area of the Chiang Mai silver cluster artisan and there are so many local jewelry and silver shops around.

* 1 KM. from the old city and the moats.
* 2 KM. from Chiang Mai international airport.
* 5 minutes by walk to convenience store, drug store, restaurants, local food stands and ATM
* 10 minutes by walk to Chiang Mai Gate night food market.
* 20 minutes by walk to Chidi Luang Temple or Tha Pae Gate (East Gate)

1. We have an awesome ARTISAN cafe on ground floor attach to our lobby that you can enjoy great food and good coffee from 9:00 AM to 7:00 PM.
2. Tourist Information service is available at the lobby from 8:00 AM to 8:00 PM
3. Semi-Outdoor common areas with a unique identity garden and landscape design are ready for everyone on each floor.
4. Separate bath facilities for men and women have a good ventilation with high pressure rain showers and clean lockable showers and toilet.
5. Coin-operated washing machine is available at 2nd floor
6. Drinks, snacks and some useful items are sold in a vending machine at 1st floor.

Oxotel is a small property with only 12 rooms, because of that we are significantly affected by cancellations.

[50% Charge]
50% of room rate for whole booking will be charged when cancel 7-14 day prior to the accommodation date.
[100% Charge]
100% of room rate for whole booking will be charged when cancel less than 7 days prior to the accommodation date.
Amendments or cancellations must by notified to us in writing only during Front office hours (07:00 AM to 10:00 PM).

If you do not show up before 10:00 PM without informing us, we consider the guest as NO SHOW and we cancel the booking. Please note that 100% of room rate for whole booking will be charged in that case.

please inform us your change detail via e-mail at latest 14 days in advance. Otherwise, it will not be possible to change your reservation.

1. We currently accept cash in Thai Baht and any credit card with a MasterCard or Visa upon check in.
2. Key card deposit is 100 THB per card and to be paid by cash only.
3. Minimum age of guests is 15.
4. Extra bed is not provided.
5. No smoking and alcohol on premises. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.3

  • Location 7.9

  • Staff 9.4

  • Atmosphere 8.2

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 9.7


    12 Mar 2019
    This is cleanest hostel I have ever stayed in while in Asia. The staff was incredibly nice! The hostel is only 10 mins away from the airport. It’s an aesthetically pleasing calm environment. I had the room all to myself during my 3 night stay. It maybe not be the place to meet other travelers, but this hostel exceeded my expectations for the price point. They even ordered me grabs (like Uber) when needed. Security is A1 here. Surveillance cams outside and gated. I felt very safe sleeping here.
    Mexico, Female, 18-24
  • 9.7


    14 Feb 2019
    Super cool place to stay , fully loved it !
    Canada, All Male Group, 25-30
  • 9.7


    23 Jan 2019
    The beds were very firm but comfortable, the whole place was very clean and quiet. The location is fine but a bit weird. Over all great stay no complaints.
    USA, Mixed Group, 25-30
  • 9.7


    10 Jan 2019
    This has got to be the most beautiful 'hostel' I've ever stayed in. The room was comfortable, the design was modern and trendy, the staff was incredibly friendly. Overall, this was a very great place to stay.
    Canada, Male, 31-40
  • 9.4


    17 Jun 2019
    The most beautiful and fancy Hostel I‘ve ever seen! A lot of Facilities like Hairdryer, towel, shampoo and shower gel :-) The only bad thing is now in Summer when there are less backpackers it‘s hard to socialize. That‘s the reason why I changed to another one, BUT if I would stay more time here I would definitely switch again back to Oxotel!
    Switzerland, Male, 18-24
  • 9.4


    07 Feb 2019
    This place was perfect GREEN stay! I had an amazing time, the people here were absolutely accommodating - I asked for a bottom bed so they put me in a 6 bedroom that was empty, I basically had a private the two days during my stay. It is the perfect place if you simply want relaxation, do yoga or work out (green space for this) or are doing tours since they all pick you up. There was a Mobike at the hostel which was great and I biked everywhere. It is only 10 min to the old Chiang Mai center
    USA, Female, 25-30
  • 9.1


    08 Mar 2019
    Really nice hostel. Stayed in a private room and it was very nice and felt more hotel-like. The included breakfast was great. The cafe attached to the hotel has really delicious pastries.On a Saturday this is such a fun location to see the market get set up from the balcony. Other nights the area seems a little quit but you’re only a 15 walk or taxi away from the old town. The staff and owner were so friendly and very helpful with an early checkout/getting a taxi to the airport. Great stay!
    USA, Couple, 25-30
  • 8.6


    27 Feb 2019
    The staff were very helpful and friendly. Overall very clean facility. It originally felt like quite a distance to the square but I think that’s just because we didn’t know where we were. Actually a decently central location. Amazing stay considering price paid!
    Canada, All Female Group, 25-30
  • 7.4

    Very Good

    17 Apr 2019
    Nice place for a relaxing night before flying elsewhere as it's close to the airport. But if you want to socialise or meet people whilst traveling then it's not for you! The employee who tended to us was very nice and helpful. Shower let me down a little but apart from that a good night sleep before a travel day :)
    Ireland, Couple, 25-30
  • 6.0


    27 May 2019
    This hostel is ideal if you’re looking for somewhere close to the airport and just want to chill. It’s clean and the staff are friendly. Other than than it’s pretty far out from the old town and there’s no socialising. So if you’re traveling and looking to meet people, this isn’t the hostel for you. Air conditioning is also really noisy, so if that bothers you, you may want to look somewhere else.
    England, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi