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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- No cancellation fee when cancel 14 days in advance.
- 50% of room rate for whole booking will be charged when cancel 7-14 day in advance.
- 100% of room rate for whole booking will be charged when cancel less than 7 days in advance or No Show.

Additional Terms and Conditions

1. Check in Time: After 2:00 PM
2. Check out Time: Before 12:00 PM
3. We operate a 24 hour reception.
4. We currently accept cash and any credit or debit card with a MasterCard or Visa upon check in at the property.
5. Minimum age of guests is 15, either stay alone in dorm rooms or with parent in private rooms.
6. Extra bed is not provided.
7. Key card deposit is THB 100 and to be paid by cash only. The deposit will be return upon return of card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Oxotel Hostel

149-153 Wua Lai Rd., T.Hai Ya, A.Muang , Chiang Mai, Thailand
Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

‘ A relaxing resort hostel ‘
Oxotel is a brand new design hostel in Chiang Mai opened on November 2015.
We are located on “Wualai road”, where the local experience on 'Walking Street Market' every Saturday is.

Travelers from all over the world are welcome to spend you relaxing vacation at our comfy and cozy stylish space with our friendly staffs that can change hostel images on your mind to carry a beautiful travel memory back home.
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+ All rooms is air conditioned
+ Excellent security with key card access
+ FREE towel and linens including pillow, bed sheets and blankets
+ FREE speedy Wi-Fi in all area
+ FREE tea, coffee and breakfast (Boiled eggs, Bread & Toast) for every guest
+ FREE shower and luggage storage after check-out on the same day
+ FREE lockers provided in shared dorm rooms, Please bring your own padlock
+ FREE shampoo & conditioner, body soap, and hair-dryer
+ Every dormitory bed has their own reading lamp and power socket
+ The private rooms with shared bathroom have their own wash basin

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OPERATING HOURS
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* 24 hours reception
* Check out Time: By 12:00 PM
* Check in Time: 2:00 PM to 10:00 PM
* For guests arriving after 10:00 PM please notify us by e-mail or by phone call prior to your arrival. Otherwise, we consider the guest as NO SHOW and we cancel the booking.

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LOCATION
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We are located on “Wualai road”, where the local experience on 'Walking Street Market' every Saturday is (Please note that Oxotel is located on the same road as the Saturday Walking Street. As the road will be closed every Saturday from 16:00 to 23:00 hours, the public transportation (taxi, red cab, tuk tuk, etc..)will drop you near by "Waulai road" where is not too far from Oxotel. Sorry for any of inconvenience may caused. We’re also on the historic area of the Chiang Mai silver cluster artisan and there are so many local jewelry and silver shops around.

* 1 KM. from the old city and the moats.
* 2 KM. from Chiang Mai international airport.
* 5 minutes by walk to convenience store, drug store, restaurants, local food stands and ATM
* 10 minutes by walk to Chiang Mai Gate night food market.
* 20 minutes by walk to Chidi Luang Temple or Tha Pae Gate (East Gate)


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FACILITIES
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1. We have an awesome ARTISAN cafe on ground floor attach to our lobby that you can enjoy great food and good coffee from 9:00 AM to 7:00 PM.
2. Tourist Information service is available at the lobby from 8:00 AM to 8:00 PM
3. Semi-Outdoor common areas with a unique identity garden and landscape design are ready for everyone on each floor.
4. Separate bath facilities for men and women have a good ventilation with high pressure rain showers and clean lockable showers and toilet.
5. Coin-operated washing machine is available at 2nd floor
6. Drinks, snacks and some useful items are sold in a vending machine at 1st floor.

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CANCELLATION POLICY
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Oxotel is a small property with only 12 rooms, because of that we are significantly affected by cancellations.

[50% Charge]
50% of room rate for whole booking will be charged when cancel 7-14 day prior to the accommodation date.
[100% Charge]
100% of room rate for whole booking will be charged when cancel less than 7 days prior to the accommodation date.
Amendments or cancellations must by notified to us in writing only during Front office hours (07:00 AM to 10:00 PM).

NO SHOW
If you do not show up before 10:00 PM without informing us, we consider the guest as NO SHOW and we cancel the booking. Please note that 100% of room rate for whole booking will be charged in that case.

BOOKING AMENDMENT
please inform us your change detail via e-mail at latest 14 days in advance. Otherwise, it will not be possible to change your reservation.

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OTHER POLICIES
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1. We currently accept cash in Thai Baht and any credit card with a MasterCard or Visa upon check in.
2. Key card deposit is 100 THB per card and to be paid by cash only.
3. Minimum age of guests is 15.
4. Extra bed is not provided.
5. No smoking and alcohol on premises.

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 8.4

  • Staff 9.9

  • Atmosphere 8.4

  • Cleanliness 9.9

  • Facilities 9.8


Latest Reviews

  • 10.0

    Superb

    04 Sep 2018
    10/10 would definitely stay again. The nicest hostel I’ve stayed in, in Asia and a Europe! Very clean and friendly/ helpful staff.
    Canada, Couple, 18-24
  • 9.7

    Superb

    12 Nov 2018
    Oxotel was exactly as shown in the photos! Super clean, and the front desk staff were awesome. Bit of a walk to “the square,” but definitely worth it for the accommodations.
    Canada, Female, 25-30
  • 9.7

    Superb

    25 Aug 2018
    Very cool & modern decor. Extremely clean bathrooms & rooms. The one guy at the front was super helpful & accommodating- shoutout to him. Ended up being just as cheap for two friends traveling to share the private room. Definitely worth it. It is a little outside of the main square but not enough to exclude this place. Saturday night market was right outside the door which was awesome.
    USA, All Female Group, 25-30
  • 9.1

    Superb

    06 Jul 2018
    Oxotel is a beautiful hostel with very updated facilities. We were a couple staying in a private room and it was perfect for us because it had A/C and we had our own private balcony. If you’re looking for other travelers, you might want to stay in the old city because Oxotel was very quiet and there are no hostel-led activities. The city is still full of travelers though and you can easily meet people out at Zoe’s or another bar. We loved the coffee shop and massage spot across the way!
    USA, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Wi-Fi

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

1. CHECK IN – CHECK OUT
Check in Time: 2:00 PM to 10:00 PM | Check out Time: By 12:00 PM.
Guests are required to show a photo ID (passport or alien registration card) upon your arrival.

2. OPERATING HOURS
We operate a 24 hour reception. therefore you will not need to worry about late check-in. For guests arriving after 10:00 PM please notify us by e-mail or by phone call prior to your arrival. Otherwise, we consider the guest as NO SHOW and we cancel the booking.

3. PAYMENT
Please pay the total of your room balance on arrival. We currently accept CASH in Thai Baht and any CREDIT CARD with a MasterCard or Visa upon check in.

4. KEY CARD
Key card deposit is 100 THB per card and to be paid by cash only. The deposit will be return upon return of card.

5. CANCELLATION POLICY
[50% Charge]
50% of room rate for whole booking will be charged when cancel 7-14 day prior to the accommodation date.
[100% Charge]
100% of room rate for whole booking will be charged when cancel less than 7 days prior to the accommodation date.
Amendments or cancellations must by notified to us in writing only during Front office hours (07:00 AM to 10:00 PM).

6. NO SHOW
If you do not show up before 10:00 PM without informing us, we consider the guest as NO SHOW and we cancel the booking. Please note that 100% of room rate for whole booking will be charged in that case.

7. AGE MINIMUM
Minimum age of guests is 15.

8. EXTRA BED
There is no capacity for extra beds in the room.


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