Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


PILOT Design Hostel & Bar

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

**The Most Popular Hostel in Porto 2019 Hoscar Winner**
**The Most Popular Hostel in Porto 2018 Hoscar Winner**
**The Most Popular Hostel in Porto 2017 Hoscar Winner**

We are the Trendiest and Most Popular Hostel in Porto and we will give you the Best Holiday Experience in town.
Modern, Super Fun, Comfortable, Clean, Perfectly Located at Historical Center and Bar & Lounge 24H Open.
We will change the way you see hostels!

Designed to be one of the top modern hostels in the World, we are devoted to client satisfaction and to providing you the best holiday experience ever. You will never forget the amazing time you will spend with us in our city.

With our Tours, we will show you the city by day and night. We will go through the historic center, riverside area, port wine spot, buildings of architectural interest and art street. We will also point you out all the surf spots, all information about the ‘el camino S. Tiago’ and any other you may want to know.

If you'd rather relax or have fun at the hostel, we also have some surprises waiting for you. You can hang out in our 24h Bar & Lounge where you can meet people, chat, relax, watch a movie or football game, use our guest computer and free Wi-Fi or even play with our Guitars !

We have a great Terrace - with foosball table and an amazing Waterfall - here you can have breakfast in the morning, chill out during afternoon and party by night.

The rooms are clean and super comfortable, with not only the beds and individual lockers but also a sideboard and a few seats so that you can relax and socialize in the comfort of your privacy. The bathrooms are cleaned every hour to ensure you will never find them less than perfectly clean. We always go the extra mile in our effort to make your holiday experience simply the best.

The city center, historic main monuments and sizzling nightspots are within a 2 minute walk, which make your visit easy and pleasant. At the same time, we are in a quiet area so, despite the fact that we are so close to the nightlife, you can still get a good night sleep. It really is the Perfect Location. We also have several supermarkets and some of the best and affordable restaurants in a 5 minute walk.

If there is something you need, anytime day or night, our staff is happy to assist you at anytime. In fact, if you hang around the bar for a couple of minutes, they will socialize with you and invite you to join them and other guests in some games.

We also have a Surf Board and Bicycles ready for a spin.
Public transport: metro, train and bus within 5 minute walk.

24h Reception & Bar
Check in: 3:00 pm
Check out: 11.00 am
Late Check out: 14:00 pm
FREE Guest Computer
FREE Sports Channel
FREE Maps & Tips
FREE Linen
FREE Hair Dryer
FREE Coffee, Tea, Homemade Lemonade & Ice-Tea
FREE Smiles & Happy Mood
FREE Luggage Storage
FREE Personal locker in the room

Snack Bar [24 hours]
Breakfast buffet [7.30 to 11.00 am]
Hot showers [24 hours]
Events & Entertainment
We accept group bookings
Method of Payment upon arrival: Credit and Debit Cards, Cash
Taxes not included - Municipal Tourist tax 2.00€ per person, per night.

No meals or drinks included

Cancellation Policy: 3 day before arrival. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay. View House Rules


Just a few minutes' walk from downtown Porto, PILOT Design Hostel & Bar gives you an action-packed stay in this pretty city. Our bar and lounge is open 24 hours, so you can share travel tales over a beer, relax with a movie or pick up one of our guitars for a jam session any time you like. We also have bikes for rent, street art tours and trips over to the famous port wine cellars – plus surf boards if you want to check out some of the country's best breaks. If you'd rather hang out at the hostel, you can get some sun on our terrace, where you'll find a foosball table and a waterfall!


You'll be ideally located for seeing Porto's highlights. We're only a few minutes' walk from lively bars, but on a quiet street so you get a peaceful night's sleep. Walk 8 minutes to the 18th-century Clérigos Tower or 6 minutes to Livraria Lello (one of the world's most beautiful bookstores). It takes under 60 minutes to reach us from Porto Airport by bus, and we're a six-minute walk from where the shuttle stops. Arriving by rail? We're under 15 minutes' walk from São Bento station, and 13 minutes by public transport from Campanhã station.

Rooms and Dorms

We've got a range of mixed and female-only dorms, and our comfy beds each have their own individual locker. Each room also has a sideboard and chairs so you can chill out with your room mates. Bed linen is included in the price (leave your sleeping bag at home!) and our showers are hot 24 hours a day. We clean our bathrooms every hour, too.

Extras and activities

We've got Wi-Fi throughout the hostel, and a guest computer so you can print off boarding cards and tour tickets. Get to know everyone on the free walking tour every morning, where you'll really get a feel for the city. Come back later in the evening for one of our epic pub crawls.

View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.4

  • Cleanliness 9.2

  • Facilities 9.2

Latest Reviews

  • 10.0


    15 Feb 2020
    I’ve never had such an incredible experience with a hostel. Literally did anything to help us out, including ringing our bus company when our train broke down for half an hour and were panicking! Even after we checked out!!! One words - Phenomenal
    Australia, Female, 25-30
  • 10.0


    10 Feb 2020
    Amazing hostel with very amazing and helpful staff. Would 100% stay there again if I’m looking for a place in Porto 👌
    Canada, Female, 25-30
  • 10.0


    28 Jan 2020
    Staff were very friendly and very funny. The pub crawl was epic. The breakfast was great, first place in europe I've seen that offers waffles. The location couldn't have been better
    New Zealand, Male, 18-24
  • 10.0


    26 Jan 2020
    Lovely and charming place!
    Mexico, Female, 18-24
  • 10.0


    25 Jan 2020
    I've stayed in many hostels around the world and this has to have been one of the best! The whole week I was in Porto it was raining, yet at the end of the week I look back on how amazing the trip was because of the amazing experience I had at Pilot and the great people I met there. The staff are so friendly and approachable and the atmosphere of the hostel naturally brings people together. Unforgettable!
    Netherlands, Male, 18-24
  • 9.7


    15 Feb 2020
    Everything was amazing for the price! I’d highly recommend it! The only thing I wouldn’t pay for is the breakfast. They didn’t have half the stuff they said because they ran out and no one was around to help everyone eating trying to figure it out! The beds, staff, walking tour, area was excellent!
    USA, Female, 18-24
  • 9.7


    08 Feb 2020
    Excellent staff!!!!!! Best ever :)
    Colombia, Male, 25-30
  • 9.7


    07 Feb 2020
    This place is awesome. The staff were all really friendly and great people. The bar crawl was really fun and a great way to get to know people. I honestly love the time before the bar crawl when everyone was in the lounge area/bar just having a great time. I came here as a solo traveler and left with so many new travel friends. Only negative is that the shower doesn’t let the steam out so it’ll be a sauna and there’s nothing on the floor to prevent falling... almost died lol But it’s really nice
    USA, Female, 18-24
  • 8.6


    28 Jan 2020
    Great overall stay but the wifi wasn’t reaching my room which was on the first floor!
    Canada, Female, 18-24
  • 7.7

    Very Good

    13 Feb 2020
    Nice hostel but I found the staff a little standoffish and absolutely zero atmosphere in the common areas where the seating is VERY uncomfortable. The bar doesn’t sell bottled beer and the draught beer tasted bad. Shower area could have done with a good clean.
    Ireland, Male, 41+
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Porto

  • 2018

    1st, Most Popular Hostels Porto

  • 2017

    1st, Most Popular Hostels Porto

View all Award Winners