Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


PILOT Design Hostel & Bar

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

**Clean and Safe Hostel Certification**
**The Most Popular Hostel in Porto 2019 Hoscar Winner**
**The Most Popular Hostel in Porto 2018 Hoscar Winner**
**The Most Popular Hostel in Porto 2017 Hoscar Winner**

We are the Trendiest and Most Popular Hostel in Porto and we will give you the Best Holiday Experience in town.
Modern, Super Fun, Comfortable, Clean, Perfectly Located at Historical Center and Bar & Lounge 24H Open.
We will change the way you see hostels!

Designed to be one of the top modern hostels in the World, we are devoted to client satisfaction and to providing you the best holiday experience ever. You will never forget the amazing time you will spend with us in our city.

With our Tours, we will show you the city by day and night. We will go through the historic center, riverside area, port wine spot, buildings of architectural interest and art street. We will also point you out all the surf spots, all information about the ‘el camino S. Tiago’ and any other you may want to know.

If you'd rather relax or have fun at the hostel, we also have some surprises waiting for you. You can hang out in our 24h Bar & Lounge where you can meet people, chat, relax, watch a movie or football game, use our guest computer and free Wi-Fi or even play with our Guitars !

We have a great Terrace - with foosball table and an amazing Waterfall - here you can have breakfast in the morning, chill out during afternoon and party by night.

The rooms are clean and super comfortable, with not only the beds and individual lockers but also a sideboard and a few seats so that you can relax and socialize in the comfort of your privacy. The bathrooms are cleaned every hour to ensure you will never find them less than perfectly clean. We always go the extra mile in our effort to make your holiday experience simply the best.

The city center, historic main monuments and sizzling nightspots are within a 2 minute walk, which make your visit easy and pleasant. At the same time, we are in a quiet area so, despite the fact that we are so close to the nightlife, you can still get a good night sleep. It really is the Perfect Location. We also have several supermarkets and some of the best and affordable restaurants in a 5 minute walk.

If there is something you need, anytime day or night, our staff is happy to assist you at anytime. In fact, if you hang around the bar for a couple of minutes, they will socialize with you and invite you to join them and other guests in some games.

We also have a Surf Board and Bicycles ready for a spin.
Public transport: metro, train and bus within 5 minute walk.

24h Reception & Bar
Check in: 3:00 pm
Check out: 11.00 am
Late Check out: 14:00 pm
FREE Guest Computer
FREE Sports Channel
FREE Maps & Tips
FREE Linen
FREE Hair Dryer
FREE Coffee, Tea, Homemade Lemonade & Ice-Tea
FREE Smiles & Happy Mood
FREE Luggage Storage
FREE Personal locker in the room

Snack Bar [24 hours]
Breakfast buffet [7.30 to 11.00 am]
Hot showers [24 hours]
Events & Entertainment
We accept group bookings
Method of Payment upon arrival: Credit and Debit Cards, Cash
Taxes not included - Municipal Tourist tax 2.00€ per person, per night.

No meals or drinks included

Cancellation Policy: 3 day before arrival. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.7

  • Staff 9.5

  • Atmosphere 9.2

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    19 Sep 2021
    I only stayed for one night unfortunately! However everything was great. It was social, clean, comfortable with friendly staff :) also a good location, I would recommend!
    England, Male, 25-30
  • 10.0


    18 Sep 2021
    Amazing experience! It was my first solo trip and knowing myself (I’m quite shy) I didn’t have many expectations, but I was proven wrong. The atmosphere was great, lots of people and I suggest you to go take the free shot at 9pm (even if you don’t drink it) because a lot of people gathers around the table and you can start talking with everyone there, so easy to join conversations. The staff was also great and always available. Couldn’t have chosen a better hostel for my first solo trip!
    Italy, Male, 18-24
  • 10.0


    18 Sep 2021
    Solid hostel in Porto. Good bar, very secure, location is nice and the crew was very helpful. Would visit again for sure.
    Estonia, Male, 31-40
  • 10.0


    17 Sep 2021
    Super Hostel, central in the city, nice staff, check in ist 24/7 possible! only positive things!!
    Germany, Female, 25-30
  • 10.0


    16 Sep 2021
    This hostel was awesome and most importantly clean. The staff was amazing especially Rita who told me all the information about the hostel and gave me some great suggestions for places to visit aswell. The breakfast is super cheap for what you get. Would definitely stay there again. The only complaint I have is that I signed up for a walking tour which I missed because on the door of my room the poster said it starts at 11:00 instead of 10:00 but the staff handled it well and gave me my money.
    Italy, Male, 18-24
  • 10.0


    09 Sep 2021
    I don’t even know where to begin from the moment I stepped through the door I felt like I was welcomed into my families home. Rodrigo was unbelievable he helped with some many things where to get tested for COVID on my return home, good bars, sights to see, excellent employee Julia the bartender was also amazing. Met some many cool people the patio is amazing. If and when I come back to Porto I know where I’ll be staying thanks so much for everything
    USA, Male, 25-30
  • 9.7


    13 Sep 2021
    PILOT was amazing. The only reason I won't give it a 10/10 was because it took a very long time to get checked in when I arrived even though I was the only person checking in at the time. Other than that, the hostel was perfect. My room was spacious and the storage space was too. Extremely social as well; everyone hung out together and had a good time both nights I was there. The location was great too. Everything I wanted to do was only a bus or walk away. I'd go again happily. It was awesome.
    USA, Male, 18-24
  • 9.4


    09 Sep 2021
    Wow this hostel! So I’ve lived in most rooms by now cause I ended up extending all the time. Some rooms are better than others. There is a private bathroom and shower if you want to lock yourself in. Amazed how the staff actually cleans the bathrooms every hour! The staff is brilliant. Honestly. So kind and will go lengths to keep you happy! Very social hostel with a bar in the common room. Easy to meet people! Lovely breakfast and good location! Really loved my stay here! I’ll be back! ❤️
    Sweden, Female, 25-30
  • 8.9


    12 Sep 2021
    It a cozy and well renovated hostel. The facilities are clean and well taken care of. The staff are super nice and willing to help. The only problem is that, there is an obvious shortage of staff that we had to wait for long times to ask for any thing, or order something. There might be only 1 on the front desk that is responsible for check ins, check outs and to respond to guest requirements.. Which is completely un practical. I had to wait for 45 mints to check in although I arrived at 6 pm.
    Egypt, Male, 25-30
  • 7.7

    Very Good

    19 Sep 2021
    The dorm (room 30) had a really loud vibrating noise in the wall which made it difficult to sleep, even though I had earplugs. Furthermore the staff entered the room late in the night to show new guests their beds, while talking very loudly and leaving on the light, although there were already people sleeping in the room. That was very unpleasant, since it woke everyone up.
    Germany, Female, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Porto

  • 2018

    1st, Most Popular Hostels Porto

  • 2017

    1st, Most Popular Hostels Porto

View all Award Winners