Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


PLUS Florence

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

We like that PLUS Florence offers so many onsite facilities to guests, including a swimming pool, restaurant and a bar that guests have praised for being 'lively and colourful'. This hostel is located in the northern part of central Florence, near Santa Maria Novella train station and a short walk from the rest of the city. Hostelworld travellers have frequently said they appreciate the 'incredibly helpful and friendly' staff.

Property Description

Welcome to your home away from home in Florence!

PLUS Florence is a unique luxury hostel located right in the city centre and within walking distance to all the top sights, only a 10-minute walk from the main train station.

We set the bar for budget accommodation not only in Florence but in Europe as a whole. You'll easily notice the difference when looking at just some of the amazing facilities we offer: an onsite café, bar and restaurant, PLUS Tours travel desk, panoramic terrace, spacious dorms, a flat-screen TV in every room, PLUS Girls (female-only) rooms, Wi-Fi, DJs and more - and that's just the beginning: you can also relax at our outdoor pool and bar (summer only), or in the winter in our indoor pool, sauna and Turkish bath!

Jump online and stay in touch with your loved ones as we have Wi-Fi throughout the hostel as well as our own internet access point.

You can choose from a variety of room types.

Our mixed/shared dorms are light and open rooms that sleep four, five, six, seven or eight people. All beds come with a private reading lamp, crisp white bed linen, cosy fleece blankets and pillows. Each bed has its own storage locker that can be locked. The rooms also have an ensuite WC and shower.

The stylish and airy private twin/double/triple rooms sleep two or three people. Beds come with crisp white bed linen, cosy fleece blankets and pillows and the rooms are ensuite with WC and shower. The triple room contains one double bed and one single.

Our PLUS Girls female-only rooms have been designed with extra comfort in mind; all rooms are ensuite, bright, airy and stylishly decorated and sleep four, five, six, seven or eight ladies. For those little extra home comforts you get larger bathrooms, a vanity table with mirror, big fluffy towels for use during your stay, hair-dryers, and complimentary welcome cosmetic pack.

Birthday promotion:
PLUS Florence has just turned 8! So to celebrate we are giving away a free night to anyone who wants to celebrate their birthday with us. It's very simple: all you need to do is make a booking for a minimum of two nights and as long as your birthday falls on one of those days we won't charge you for that night! The offer is not valid with any other promotion or offer. Upon arrival, booking reference must be presented with a valid form of photo I.D. Not valid for double or twin rooms (so, dorm rooms only). And that's it - we told you it was simple!

Our all-you-can-eat breakfast buffet is available for just € 7,50. It includes both hot food and continental options.
The city tax in Florence from January 2018 will require a contribution of € 2.00 per person per night and it will be paid in cash by the guest.

Can't find availability at PLUS Florence? Then head on over to our sister property in Florence: PLUS Camping Firenze, also bookable on Hostelworld.

Experience the PLUS difference at these other great locations in Europe: PLUS Berlin, PLUS Prague, PLUS Camping Roma, PLUS Camping Jolly (Venice).

Please read our Things to Note below before making a booking.
We inform that to check-in, EU citizens must show valid ID or passport and extra EU citizens must show only a valid passport (no copies/pictures) View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 9.1

  • Location 8.8

  • Staff 8.0

  • Atmosphere 8.1

  • Cleanliness 8.6

  • Facilities 8.6

Latest Reviews

  • 10.0


    14 Oct 2019
    Not much to say. Everything was exemplary.
    Canada, Male, 18-24
  • 9.7


    11 Oct 2019
    Highly recommend Me and my friend enjoy our stay alot we booked 6 bed female room there was upgrade to 4 bed room, clean room and bathroom, linen and towels provided, great location you can walk to any where, amazing staff The room where quiet we didnt hear any noise Has a nice kitchen and amazing wifi in room May be its alittle bit expensive or because we were in the weekend But it worth money to be honest
    Egypt, Female, 25-30
  • 8.6


    10 Oct 2019
    It was nice and well maintained. They have a lot of facilities but I didn't end up using them. All the staff were very helpful. My only criticism is that sometimes you could hear and feel people in other rooms slamming their doors so hard the wall rattled but that's not the hostel's fault. I enjoy my brief stay.
    Australia, Female, 25-30
  • 8.3


    08 Oct 2019
    I was really pleased with my stay at PLUS Florence. The room was clean & the bathroom was cleaned daily. They provided a new towel 3/4 days I was there along with some small soaps and shampoos. The place was huge with a lobby that was open 24/7. It didn't feel as secure from the outside, but there was a security guard. Also the lockers for this space were quite small, so you will not be able to fit your full luggage in them. It was a quick walk to the train station and had a great rooftop patio!
    USA, Female, 25-30
  • 7.4

    Very Good

    13 Oct 2019
    The best facilities I've seen from a hostel, offers also pool and sauna. BUT I felt this hostel has much less family atmosphere and got to know only persons from my room. So if you are looking for very good facilities for a cheap price I would really suggest this place for you, if you are a solo traveler wishing to know others I would check also other places.
    Israel, Male, 18-24
  • 7.4

    Very Good

    08 Oct 2019
    A very nice place with nice facilities, stayed there for 3 nights. However, the atmosphere is not what I expected - you got lots of families and kids on school trips (dozens of them! And It appears to be common in there). Besides that, the stuff sometimes were rude and they weren't very friendly. The location indeed isn't quite good. Maybe this place is better on the peak season. So if you're looking for a social and fun environment, but not on the summer - I doubt whether It's your best choice.
    Israel, Male, 18-24
  • 7.1

    Very Good

    10 Oct 2019
    Pros: I got a double bed in my dorm, good location, good security, nice terrace with a view. Cons: door to the shower in my room was very dificult to close (door seemed too big for the frame), toilet door wouldn’t close unless slammed really hard and I couldn’t do it most times. Not that clean either. The common room and terrace close at 11 forcing you to the dull bar if you want to drink. For such a big place there is no atmosphere, mostly groups (school?) so lots of kids. Not worth the price
    New Zealand, Female, 18-24
  • 6.9


    15 Oct 2019
    nothing interesting. just a big hostel with basic needs: you can charge phone, take hot shower. but there is no atmosphere.
    Russia, Male, 25-30
  • 5.4


    13 Oct 2019
    The beds hadn't been cleaned when I arrived. Wifi didn't work They let in high school students ... Hundreds of them. And turns into High school camp in the halls
    Australia, Male, 25-30
  • 4.0


    10 Oct 2019
    Would not stay here again. Lots of the staff were rude, facilities were dirty and no atmosphere. Lots of tours and noisy school camp group. I got bites everywhere from the first night and they refused that they were bed bugs even tho the pharmacist said they were and all they offered was a change of sheets. Do not recommend
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cots Available
  • Elevator
  • Fitness Centre
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Vending Machines
  • Pool Table
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Florence

  • 2018

    1st, Most Popular Hostels Florence

  • 2017

    1st, Most Popular Hostels Florence

  • 2016

    1st, Most Popular Hostels Florence

  • 2015

    1st, Most Popular Hostels Florence

  • 2014

    1st, Most Popular Hostels Florence

  • 2012

    1st, Most Popular Hostels Florence

  • 2012

    10th, Worldwide Extra Large Hostel


  • 2012

    Worldwide Extra Large Hostel

View all Award Winners

PLUS Florence says

I think the best aspects to our hostel are the extra facilities, such as the outdoor swimming pool in the summer, an indoor pool in the winter, a sauna in winter, and great bar and restaurant. How many backpackers can say they stayed in a hostel with a sauna and a pool? The hostel is ideally located, with The Academia only a short walk away. The Duomo is also really close to us. No visit to Florence is complete without visiting the Uffizi Gallery - remember to book early to avoid the queues. We also have theme nights such as toga parties in our Opera bar and restaurant. Don't miss out on our cheap drinks during happy hours! We have a mix of ages staying in the hostel, with most travellers in the 18 - 40 age range. I personally find that it is very easy for travellers to meet others and congregate in our hostel. Finally, we have some specific rooms for people with disabilities as well as elevators and ramps that are always available if needed.