Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pacific Coast Backpackers Lodge

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Pacific Coast Lodge has been awarded “Best Accommodation in New Zealand” at the Backpacker awards in Australia in 2019, 2017, 2016 and 2014!! Showing best of Mount Maunganui and the surround areas! We are the only 4 star Silver rated Qualmark hostel in Mount Maunganui, and newly renovated, so you can be confident your stay with us meets superior quality standards and will exceed your expectations!
We are located in Mount Maunganui, which is voted New Zealand's best beach! Only a short walk from us, it sparkles with 100km of white sandy beaches and enticing blue ocean. The seaside resort town is New Zealander's favorite holiday destination with the spectacular crashing surf beach on one side and the tranquil sheltered harbour on the other, drawing thousands of holidaymakers every summer season and the international traveler throughout the year.

The friendly team at Pacific Coast Lodge are able to give genuine advice and offer great deals on the range of activities and adventures to help you make the most of your stay in Mount Maunganui, ensuring that you experience the best that the Bay of Plenty has to offer – anything from swimming with Dolphins, amazing walks & hot pools, to deep sea fishing, kayaking & surfing.

We are the only hostel in Mount Maunganui that actively assists you in finding work! Anything from fruit picking and orchard work, to factory and labouring jobs – we have people calling us daily for workers! We also have a van to help with transport.

The hostel is well established and provides loads of the comforts you crave from a Backpackers. We have a variety of shared facility rooms to enjoy, with a huge communal kitchen complete with free tea/coffee/herbs/spices, an outdoor courtyard with BBQ's free to use, our very own games and reading room waiting for you to challenge us to a game of Table Tennis or Space Invader, or even have a jam on our guitars, along with a separate TV Lounge room upstairs kitted out with over 2000 movies on our media player.

And if that isn't enough, we are happy to provide you with FREE surfboards to use so you can enjoy the sunshine and catch a few waves!

We also have a large car park for off street parking and FREE WIFI!

Visit Mount Maunganui and stay at Pacific Coast Lodge for an experience to call home about! With a clean facility, full of fun and a great social atmosphere, it's easy to meet other travellers and share all your wonderful travel adventures … Come & share them with us!

All twin/double rooms come with duvets, (dorm beds do not, but duvets are available on request & towels can be hired for $2each).

Check in is 2pm (however you may arrive earlier as we can store your luggage, but your room may not be ready) and the front door is closed at 9pm.

Check out 10am. You are more than welcome to stay and use the facilities until 2pm, we do charge a day rate of $10pp if you wish to stay in the hostel (not in the room) after 10am until 2pm. After that you will need to pay for another night.

We also have onsite internet and WIFI available. There is also free on site off-street parking available.

All guests require photo identification on registering into the hostel. Please make sure you ALL have this to avoid disappointment.

We are situated at 432 Maunganui road which is the main road into Mount Maunganui (and also the main road of the Mount). We are near to McDonalds also.

The local bus stop is located right out the front of the Backpackers, hop on Bus # 2 if you have arrived into Tauranga.

The INTERCITY bus stop is also right outside -- Make sure you choose 'Mount Maunganui' for Nakedbus, and choose stop code PCL Pacific Coast Lodge for Intercity.

Between 19th December 2020 and 20th January 2021, non- refundable deposit will be charged by the property automatically after booking has been made.
A 4% surcharge for credit card payments will be apply.

"Life's better at the Mount!"

COVID-19 UPDATE: We have implemented special procedures during the Coronavirus outbreak to help keep our housemates and guests safe and Healthy, including increased cleaning, hand sanitizer and sprays available throughout the hostel. If you experience any symptoms such as fever, cough or shortness of breath, Please call our hostel BEFORE you arrive so we can discuss the best alternatives for your specific situation.

Thank you
PCL Team View House Rules

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Reviews & Ratings

  • Value For Money 7.1

  • Security 7.9

  • Location 7.9

  • Staff 7.9

  • Atmosphere 7.6

  • Cleanliness 6.7

  • Facilities 7.2

Latest Reviews

  • 10.0


    12 Jan 2020
    Brilliant hostel, it has everything you need plus a great location. Highly recommended staying here !
    England, Male, 18-24
  • 9.4


    06 Jun 2020
    Place was amazing,nice and clean! Staff were really helpful apart from Rachel! Every time you went to reception for what ever reason it seemed to inconvenience her....apart from that I would deffo stay there again
    England, Male, 31-40
  • 9.4


    12 Dec 2019
    Expensive but great hostel
    England, Female, 18-24
  • 8.9


    03 Feb 2020
    Excellent place. I’m a solo traveller, 23 years old and it was a great place to stay. Lots of long terms but they are super nice and welcoming. Decent amount of short termers too. Huge kitchen, great showers and air conditioned bunks. I only gave location a moderate rating because Mount Backpackers is right downtown, so it’s got the edge there. The staff is so helpful and the free coffee is great. It’s a tad expensive, so free breakfast would be nice but overall I loved the place.
    Canada, Male, 18-24
  • 8.6


    12 Mar 2020
    Fun hostel to stay at for a few nights. Really easy to meet people, especially if you want to party, there always seemed to be something going on at night. This hostel also actively helps you find work if you want to stay in the area!! The only thing is that it’s on the main road so it can be loud
    USA, Female, 18-24
  • 8.0


    30 Jan 2020
    Stayed here 7 weeks, left to be home during The Pandemic (that's what they'll call it one day hah) If you're working, it's a great long term hostel. Really enjoyed it after settling in, but the first 2 weeks were overtaken by a bunch of mid-20s brits who hadn't outgrown drinking, and they walked around like they owned the place. Once they left it was awesome though. Its very well maintained, its colourful, the chill room is excellent and the beds are comfy. Kitchen is spacious but gets busy!
    England, Male, 25-30
  • 6.6


    23 Feb 2020
    This place has clean rooms but I didn’t want to cook in the kitchen because it was not clean at all. It had friendly people but a lot of smoking was going on of many types. I don’t smoke so it make me feel sick as was coming in to the halls. Not much space for parking but could be lucky and find some. Every fridge space is taken and there are a lot of fridges. Bed was comfy, room very hot but had fan. Very loud music I wouldn’t stay with kids.
    England, Female, 31-40
  • 5.4


    19 Dec 2019
    I booked here because I wanted to surf and they had free boards, which was a mistake. Maybe worth it for absolute beginners. They don't let you take a board out if the waves are bigger than 0.5M, which is really the only time you'd want to go out. Poor board selection too. Also too big of hostel with mostly long term guests. This makes it hard for a solo traveller only there for a few days to meet anyone, it's very clicky. Next time I'll avoid this place and stay closer to the beach/mountain.
    Canada, Male, 25-30
  • 5.1


    27 Jan 2020
    Bit dirty and party hostel
    England, Female, 31-40
  • 5.1


    09 Jan 2020
    Very average and poorly organised. Super restrictive on surfboard hire. The room had very little privacy ie couldn’t lock your stuff without having a $40 deposit and the beds had no curtains, which made it super hard to sleep when the rooms are so close to the street lights. Bathrooms were mouldy and toilets were also blocked. Vibe was okay, not much happening at night and the chill out area is literally the car park. Overall, very disappointed.
    New Zealand, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi