Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Palafox 23 Hostel, just few meters from the center of the city, also very close to the Phantom station Chamberi Metro, this works as a museum (very interesting)

We are well connected with public transport both Metro and buses.
We have free luggage service after check out, if you want to leave more than 12 hours luggage, you must turn off 2 euros per day, we have towels for rent for 2 euros, and we offer the service of daytime use for 5 E Uros.

Our hostel is distributed in 8 rooms with capacity for 2, 3, 4 or 6 People depending on your preference, the double and triple rooms have individual canapé beds, the 4 and 6-bed dorms are bunk beds, each bed has a free locker available, but we charge a bail that is returned to you at the time of your departure.

Palafox 23 Hostels' Policies & Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Payment upon arrival by cash, credit cards, debit cards.
Reception is open from 08:00 to 22:00


Departure time is at 11:00 if you want to stay in common areas and use the facilities, Internet, showers and kitchen must pay a surcharge of 5 euros
Taxes included.
No curfew.
Maximum stays is 14 days View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.1

  • Location 8.6

  • Staff 8.8

  • Atmosphere 7.9

  • Cleanliness 9.4

  • Facilities 8.8

Latest Reviews

  • 10.0


    06 Aug 2020
    Pleasant stay at the hostel. Welcoming staff, clean and spacious room and a comfortable bed. Would recommend!
    England, Male, 25-30
  • 8.9


    07 Oct 2019
    Nice place with good location!! Clean and nice but people could be more friendly.. or flexible in the reception 😊 my stay was still perfect, so thanks a lot 😘
    Finland, Female, 31-40
  • 7.4

    Very Good

    12 Oct 2019
    The staff, room, and bed were all nice, but the hostel is located right over a bar. There were drunk people partying on the streets until 5am, and the noise was very loud from the room.
    USA, Male, 25-30
  • 6.0


    19 Feb 2020
    While the location and cleanliness are quite good, I found the staff seemed (with one sole exception on my last day) very rude, intrusive, very unfriendly and rather nosey.
    Argentina, Male, 31-40
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  • Free Internet Access
  • Wi-Fi