Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation, No-show or Reduction in numbers on reservation date. Our policy is No Refund on the booking deposit or booking fee.

Cancellation 2 weeks before reservation date shall received a full refund.

Cancellation 1 week before reservation date shall be charge 1 night.

Additional Terms and Conditions

We will ask for a 50% deposit of the total amount rooms / days stay for secured room reserved.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Palazzo Pensionne

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Palazzo Pensionne is located at Midtown Cebu City, It sit's in a quite residential block between Cebu's bustling downtown and booming uptown district. Only minutes away from most of Cebu's Historical sites, Ayala Center, Mango Ave area and Colon Shopping District.

Our Rooms is big and spacious enough to enjoy the comfort like home. With earthy colored tones, decorated at its minimalist urban touches, Our 24 ensuite Rooms has complete amenities like Air-conditioner, 80+ Cable Tv Channels, Hot and Cold Shower, Telephone and Wifi.

We subscribed 200 Mbps Fiber Internet for those Digital Nomads who is looking for fast and stable connectivity for work, leisure or to keeping in touch with love ones. We provide seamless connectivity in every corner whether be inside your room, Cafe or any location in the hotel.

Palazzo Pensionne is ideal for Families, Businessmen, Leisure Traveller's, Backpackers and Digital Nomads looking for comfort with a budget.

ROOM RATES includes Free Breakfast.

Our Reception is open 24 hours to received guest with late night or early morning arrival flights.



For guest arriving on an early flight from 12:00 midnight until 9:00 A.M., we recommend you to reserve your room a day before your scheduled arrival, if you need your room upon arrival.

We have available baggage storage for guest arriving early, while waiting for Check-In time around 2:00 PM.

OUR CHECK-OUT TIME is 12:00 NOON View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    12 Feb 2018
    Great place. Clean and reasonably priced. Richie was very helpful and made lots of recommendations and recommended me a great driver Al which I ended hiring for two days to go to Oslob and Moalboal. Great hospitality experience. Thank you
    England, Female, 31-40
  • 9.1


    15 May 2019
    The staff is friendly and very polite. The rooms are big and spacious and you get the basic (soap and shampoo) for a good price. The street the hostel is located at is a dark and a bit sketchy. We were 3 people walking it at night and it felt weird. Luckily there was a security guard at the door at all times so we felt a bit safer. Still, order a grab if you want to go out.
    Germany, Male, 31-40
  • 9.1


    19 Dec 2017
    Reasonable breakfast, comfy rooms - more of a cheap hotel than a hostel so atmosphere isn't really applicable. The staff were really friendly and happy to help out 24/7, with wake up calls for breakfast. Location was a bit further out but a 20 minute walk from malls and taxis always available - saw nothing to feel unsafe like other reviews mentioned.
    England, Male, 18-24
  • 8.9


    12 Jul 2019
    Best Wi-Fi I found on the island.
    South Africa, Male, 25-30
  • 8.9


    28 Jan 2018
    Perfect for an over night stay on your way in or out of Cebu city. The staff are extremely helpful and arranged an early morning airport transfer and prepared our breakfast at 3am. We felt very safe here, but there isn’t much around.
    USA, Male, 31-40
  • 8.6


    27 Jan 2018
    Wifi was so good that we even watched Netflix! It was great to have a free breakfast on our first day in the Philippines to take away any hassle. Our room was clean and the air con was good! We got an upgrade upon arrival so we had a better room that we had paid for. The reception arranged taxis for us to take us wherever we wanted to go, and they also provided free filtered water.
    Australia, Female, 25-30
  • 8.0


    14 Feb 2018
    Great pankcakes! The area doesn’t feel unsafe although is in the sticks! We did arrive to the security guard sound asleep in his chair outside (we did find it amusing!) Staff were lovely and helped us sort out transfers to oslob. Clean rooms! Great for a stopover after a long flight!
    England, Couple, 25-30
  • 8.0


    08 Dec 2017
    Cheap hotel just 25 min drive to the airport and 10 mins drive to the bus station. Breakfast was included which was a nice touch, they ask what time you would like it and make sure it is ready for when you go down. Wifi is not good and no atmosphere at all in terms of social aspect, didn't see any other guests. Rooms are very spacious and clean. Large tv in each room also. Fine for one night and good location when you need to travel the next day. Staff are friendly and happy to help when needed
    England, Couple, 25-30
  • 4.6


    04 Dec 2017
    The wi-fi on this place worked around 5% of the time and the construction of the building blocks the cellular signal, so you also can't use your phone to get internet either... The place smells like curry and humidity and it's located in the middle of nowhere in what looks like a very nasty neighborhood. To be honest, I don't understand how this place is rated so high since it's one of the worst hostels I have ever been to. I booked for 3 nights but had to leave asap to another place.
    Chile, Male, 31-40
  • 3.1


    18 Feb 2018
    AVOID AVOID AVOID! Location is not very nice and feels unsafe at night, place is horribly maintained (even entrance and stairs to rooms are filthy, not to mention the walls, furniture, etc.) and is DIRTY. It was a nightmare since the moment we came in, that smell of uncleanliness with god knows what. Worst though, the first room we got had even stains in the bed linen, smelled like a smokers' contest had just taken place inside it and one window wouldn't close (view was of a wall!).
    Mexico, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Key Card Access
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Cafe
  • Restaurant
  • Wi-Fi