Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

We are located in the heart of Jerusalem right outside of the Old City Damascus Gate and the bus stations. We are 1 min walk to the Old City, with all the holy sites, and 10 min walk to the New City, to the night life in Jerusalem!
Buses to all over the region leave and stop right around the corner!
• Rooms for Single, Double Standard and Double Twins, Triple, Four, Six, Eight
• Free Wi-fi
• Free mint tea and coffee and filtered water 24/7… yes for free!
• Free kitchen access, so you can enjoy the fruit and veggie stand right outside our door!
• Free luggage storage
• 24 hour hot water
• Great community spaces to gather and visit, play music, and watch TV
We offer a lot of things for free because we like to be different. We want to thank those who choose to come here, and so we want to respect your choice.

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Reviews & Ratings

  • Value For Money 7.5

  • Security 7.5

  • Location 9.1

  • Staff 8.2

  • Atmosphere 7.4

  • Cleanliness 6.1

  • Facilities 7.0

Latest Reviews

  • 10.0


    27 Jul 2022
    Nice location, nice staff and great value for the location! If you stay in Jerusalem, stay here!
    Croatia, Female, 25-30
  • 10.0


    14 Jul 2022
    I would definitely return if I ever come to Jerusalem. Can't beat the location and especially for the price. One side of the Palm Hotel and Hostel is a hotel with all private rooms and double rooms, although some were even triples and quads. The other side is a hostel with dormitory style living. It has a nice church-like room with stained glass windows that give it a nice comfy feel. It had like 5 bathrooms. Vinny and Richy were very helpful with helping me find cool attractions close by.
    USA, Male, 41+
  • 10.0


    18 Jun 2022
    Nice overall accommodation to spent nights to visit Jerusalem
    France, Male, 31-40
  • 9.4


    14 Jun 2022
    Love it! Very good value for money, the staff were lovely and SO helpful! We stayed for 3 nights and would definitely stay there again, the location is amazing and so close to public transport. (Also there is a Shwarma guy downstairs for only 10, which is unheard of in Jerusalem!) could do with some lockers for backpacks but overall we felt so safe leaving our bags and the staff made us not only feel welcome but at home! Special thanks to the American, Mohammad and Yousef! (The amazing staff)
    England, Female, 25-30
  • 8.6


    19 May 2022
    Friendly staff and great location.
    England, Male, 18-24
  • 8.3


    20 Jul 2022
    For a stay in Jerusalem this is the cheapest and most central option. The dudes at the counter are very chill and they have a roof terrace. Some of the beds are small if you're tall and the toilets are not very clean but for a cheap stay its a good place.
    Germany, Mixed Group, 18-24
  • 8.0


    10 Jun 2022
    Very very good for the price. They have very friendly, helpful staff. The bathrooms could use some improvement as well as some of the other facilities. The other travelers were also very friendly and nice.
    Sweden, Couple, 18-24
  • 5.7


    06 Aug 2022
    really really dirty, full of beatles, the sheets was already used.
    Italy, Male, 25-30
  • 4.6


    17 Aug 2022
    We were charged more than what we should have paid. We actually stayed 2 times, the first time we were charged €80/night for a Basic Double Bed Private which was supposed to be €58.69/night. The room was soo small there was nowhere to put luggage. The scond time we were charged more than the rate because he gave us an exchange rate that was higher than what was given on the internet. Not very clean, and the area is very noisy. There was no soap or anything to wash with as other hostels offer.
    USA, Couple, 41+
  • 2.9


    14 Aug 2022
    I just stayed 1 night and than moved to other hostel. It was terrible !The situation is completely different from what you describe on the website!
    Hong Kong China, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Parking
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities