Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

We are located in the heart of Jerusalem right outside of the Old City Damascus Gate and the bus stations. We are 1 min walk to the Old City, with all the holy sites, and 10 min walk to the New City, to the night life in Jerusalem!
Buses to all over the region leave and stop right around the corner!
• Rooms for Single, Double Standard and Double Twins, Triple, Four, Six, Eight
• Free Wi-fi
• Free mint tea and coffee and filtered water 24/7… yes for free!
• Free kitchen access, so you can enjoy the fruit and veggie stand right outside our door!
• Free luggage storage
• 24 hour hot water
• Great community spaces to gather and visit, play music, and watch TV
We offer a lot of things for free because we like to be different. We want to thank those who choose to come here, and so we want to respect your choice.

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Reviews & Ratings

  • Value For Money 7.7

  • Security 7.7

  • Location 9.2

  • Staff 7.2

  • Atmosphere 7.3

  • Cleanliness 7.1

  • Facilities 6.9

Latest Reviews

  • 10.0


    17 Sep 2019
    Great place. One of the best hostels we have been. Great locations. Fast wifi. Tons of cheap shops nearby that do not close on Fridays. Transport to Jerusalem in front of the hotel for 24 Shekels before 17:00, 35 after that (not including Shabat when it cost 35). Confy beds and plenty of toilets. Also kitchen and free water, tea and coffee.
    Spain, Couple, 31-40
  • 9.7


    15 Aug 2019
    Was such a pleasure staying at Palm Hostel and I would recommend no other hostel to anyone visiting Jerusalem! What was at first only a four night stay turned into about a week and a half — the nicest people are here and it really feels like a home away from home when you come back at the end of each busy day. Best value for your money in the whole city! Thank you to everyone at Palm Hostel and I look forward to seeing you again SOON!
    USA, Female, 18-24
  • 9.1


    30 Sep 2019
    I would definitely stay here again! As a female traveler staying there alone, I felt safe and comfortable. Pros: Great location (right outside Old City + tram access to central bus station), staff are chill, nice couches, good wi-fi, super comfortable mattresses. Cons: no lockers, so bring a luggage lock. Also, towels not provided as far as I know. Again, really pleasant place -- I had a great stay. If you're looking for a quiet place, this is it.
    USA, Female, 18-24
  • 8.6


    04 Oct 2019
    Very convenient place if one wants to be close to the old city. Light train is close by, along with the busses and taxis.
    USA, Male, 18-24
  • 8.3


    18 Sep 2019
    Nice located, just outside the Damascus Gate, few meters from the bus station to Bethlehem or Tel Aviv, and walking distance to Yafo street
    Italy, Couple, 25-30
  • 7.7

    Very Good

    13 Sep 2019
    This place is right outside the Damascus gate.
    India, Female, 25-30
  • 6.6


    28 Sep 2019
    Only plus for this hostel is location. Right outside the Damascus Gate. That’s a big win for anyone with a priority to visit the old city. Beds are rock hard. Rooms generally clean but definitely budget. If you book anything through them ensure you ask what your money is getting you. (ie does the quote include just the transport or the entry fees - very sketchy re. unexpected costs.)
    Canada, Couple, 25-30
  • 5.7


    15 Sep 2019
    If you want to be awake by the receptionist at 3am going to your room, turn on the light and shout "who has to go to airport now?", asking everyone one by one and be extremely rude to you : you found the perfect place. After this episode I couldn't sleep so I went talking to him : it appears that no one was supposed to leave at that moment. But he didn't apologize. Instead he said "that's hostel life, deal with it. If you are not happy, take your stuff and leave". What a perfect answer !
    France, Couple, 25-30
  • 5.4


    11 Sep 2019
    very just standard room... but the width of the beds are tiny!! Also it would be nice to have clean smelling sheets! Location was amazing. Good cheap falafel very close as well. That night staff member was so strange. Turning on the doorm room light in the middle of the night YELLING into our room. Woke everyone of us up. Very unacceptable. And for absolutely no reason. Also he strangely would come into the room and have some weird attachment to the AC. We never wanted the AC on...
    Canada, Female, 25-30
  • 2.0


    02 Oct 2019
    Bed bugs. Avoid.
    England, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Parking
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities