Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
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Property Description

We are located in the heart of Jerusalem right outside of the Old City Damascus Gate and the bus stations. We are 1 min walk to the Old City, with all the holy sites, and 10 min walk to the New City, to the night life in Jerusalem!
Buses to all over the region leave and stop right around the corner!
• Rooms for Single, Double Standard and Double Twins, Triple, Four, Six, Eight
• Free Wi-fi
• Free mint tea and coffee and filtered water 24/7… yes for free!
• Free kitchen access, so you can enjoy the fruit and veggie stand right outside our door!
• Free luggage storage
• 24 hour hot water
• Great community spaces to gather and visit, play music, and watch TV
We offer a lot of things for free because we like to be different. We want to thank those who choose to come here, and so we want to respect your choice.

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.3

  • Location 9.4

  • Staff 7.9

  • Atmosphere 7.1

  • Cleanliness 5.9

  • Facilities 6.7

Latest Reviews

  • 10.0


    01 May 2022
    Great location, just steps outside jerusalem old town. Amazing staff happy to help you. It's a great price for a just sleep hostel. Good quality/price ratio.
    Netherlands, Male, 31-40
  • 10.0


    13 Apr 2022
    This is my second time staying here at the Palm hostel and if I return to Jerusalem it will be my choice. You can’t beat the location for this price. You get all the basics you need for a short stay.
    England, Female, 18-24
  • 9.4


    18 Feb 2022
    Perfect location and a comfortable place to stay if you’re visiting Jerusalem on a budget. It’s a 30 second walk away from the Old City and all of the most important tourist attractions. Also, in this part of Jerusalem the prices of food is more affordable. The best part about this place however is the extremely welcoming staff, Vinny especially goes out of his way to make sure you are comfortable and have everything you need to enjoy your stay.
    Canada, Male, 18-24
  • 9.1


    12 Feb 2022
    Great location, just steps outside jerusalem old town. Amazing staff happy to help you. It's a great price for a just sleep hostel. Good quality/price ratio.
    Chile, Male, 25-30
  • 8.6


    19 May 2022
    Friendly staff and great location.
    England, Male, 18-24
  • 6.9


    14 Feb 2022
    Staff member overcharged me and a friend by a couple of dollars each then kicked him out the second day after confronting them about it. Also tried to "upgrade" us to a 2 bed which would have been nice except one of the beds was obviously not cleaned even though the guy insisted it was. We were told the place was under renovation which I believe may be true but there was a lot of rubbish on the main patio. The beds were ok. Shower/bathroom was small and had a horrible smell from the drain
    USA, Male, 31-40
  • 6.0


    24 Mar 2022
    Good location near the center and all the main attractions of Jerusalem. The room was okay for the price but there was no towels.
    Finland, Female, 18-24
  • 5.1


    27 Apr 2022
    The location is great, but the hostel itself is not very appealing.
    Denmark, Male, 25-30
  • 4.0


    14 Apr 2022
    Had to move beds in the middle of the night because the sheet was so dirty, no lock on our door, staff very aggressively shouted go back to your own country to someone in the room next door and wouldn’t let us amend our booking when we arrived. We asked for soap and blankets and we were shouted at. No atmosphere in the common area. Booked two nights but only stayed for one.
    England, Female, 25-30
  • 4.0


    31 Mar 2022
    Hostel located in Arabic district,not safe,no key for room,no ability to lock the door. No mirror,no cuboard,no closet. No frigider,no hot water for coffee/ tea,no breakfast no kitchen for self cook. Nothing.Only bunks .Even towels , you need to ask. No laundry .Very week wi fi
    Israel, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Parking
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities