Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

POLÍTICA DE CANCELAMENTOS DE RESERVAS: Se você cancelar ou alterar em até 10 dias antes da chegada nenhuma
taxa será cobrada. Se você cancelar ou alterar tardiamente ou em caso de não comparecimento, será cobrada uma
porcentagem de 100% da primeira diária.

Additional Terms and Conditions

Estamos localizados cerca de 25 min do Aeroporto de São Luís.
- O check-in pode ser efetuado a partir das 13:00.
- O check-out deve ser efetuado até ao meio-dia (12:00).
- Voltagem 220 W

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Todos os apartamentos são equipados com ar-condicionado e banheiro privativo com ducha quente.
- Uma Criança de até 07 anos, em um apartamento, acompanhada dos pais, é FREE.
- Wi-Fi Zone disponível no hall da recepção, open áreas, jardins e aptos, gratuitamente.
- Café da manhã servido das 07h00min às 09h30min da manhã.
- Pacotes Lençóis Maranhenses, e passeios turísticos pela cidade de São Luis e Alcântara *.
- À noite, La Pizzeria com Pizzas à moda italiana, massas, saladas, risotos e pratos À LA CARTE e diversidade de drinks*.
- Américo Pães e Café aberto das 09hs às 18hs servindo Cafés, salgados, bolos, tortas e bebidas.
- Agendamos transfers do Aeroporto para o Hostel, sob o custo de R$ 50,00 em veículo para até 04 pessoas (privativo).
Para reservar tal serviço basta nos informar os dados do voo*.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Palma Hostel offers you private and shared rooms with air conditioning, hot shower and free WiFi.

We are located in the heart of the historical centre of São Luís with easy access to the main tourist spots.

Designed to accommodate groups and families

Palma Hostel - Terms & Conditions

The reception works 24-hours.

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
This property may pre-authorise your card before arrival.

Breakfast included.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 8.0

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 8.7

  • Facilities 8.0

Latest Reviews

  • 8.3


    03 Nov 2019
    Overall good stay. Very few people around at the time of visit. Nothing flashy, but it did the trick.
    USA, Male, 25-30
  • 7.1

    Very Good

    06 Nov 2019
    Nice hostel in an old colonial building nicely decorated with lots of common spaces to hang out and socialise. Dorms and bathrooms spacious & clean. I don’t know what the deal is with the kitchen whether or not it’s for the guests or they were doing me a favour letting me use it as the restaurant next door used it to make omelette and what-not. To take a bus here from Main bus terminal walk outside to the public bus and take 066 to Praia Grande terminal. Then it’s like 2 streets away.
    England, Female, 31-40
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Linen Not Included
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi