Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation and Modification:
On booking 10% deposit for reservation
Till 2 weeks before arrival free
Till 7 days before arrival 50% penalty
No Show 100% penalty

Additional Terms and Conditions

For groups 10% deposit for reservation

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Panzani 14 TouristHouse's policies & Conditions:

Check in by appointment from 14:00 till 18:00
Office hour from 08am until 6pm
after 7pm there is a fee for late check in of euro 10 a person.

CHECK OUT: from 08am till 10:30am
Deposit bagguage on check out of euro 2 per bag per day,11.2487965,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0x5638334a21cd9d87!5m1!1s2018-08-28!8m2!3d43.7742414!4d11.2509852

Payment upon arrival by cash.
Taxes included.
NOT INCLUDED : city tax (3,00 euro per day per person, max 7 days)

Cancellation policy: 48 hours before arrival.

Breakfast not included.


No curfew.
Non smoking. fees will be applied to those who transgress.

Please communicate your arrival time.We do not live there and the reception is open only in the morning, so we need exact arrival details to ensure the check in. If you need any assistance during your arrival or staying in Florence feel free to contact us.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Panzani 14 TouristHouse

Book more than 3 days in advance for Free Cancellation.
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Property Description

Panzani 14 TouristHouse located a few steps from the Santa Maria Novella station (SMN) and the most famous monuments of Florence; welcomes our customers in a family atmosphere at home, with rooms of different types. The historic center of Florence, a UNESCO World Heritage Site, is home to many masterpieces of Renaissance art and architecture.
One of the most famous places is the Duomo, the cathedral with a tiled dome designed by Brunelleschi and Giotto's bell tower.

The Accademia Gallery exhibits the sculpture of Michelangelo's David while in the Uffizi Gallery there are Botticelli's Birth of Venus and the Annunciation by Leonardo da Vinci. An open-air history book, ready to be read by our guests.

Just cross the door of 'Panzani 14 Tourist House' to find yourself immersed in the history and beauty of Florence.

Our rooms, from the simplest with shared bathroom to those with private bathroom and family rooms, are perfect for a stay in beautiful Florence. Savor all the freedom to experience the city at your own pace.


Breakfast service is not provided.
No curfew

Check in by APPOINTMENT until 7 pm
For late arrivals there is an extra charge of 5 euros per person

We recommend that you indicate your arrival time.
We do not live in the structure and this will avoid unnecessary waiting

CANCELLATION POLICY: 48 hour before arrival.

The Panzani 14 TouristHouse is managed by the owners, who will consider you as special guests, making you feel at home: they will take care of you advising you the best places and events not to be missed, but above all they will help you live the city not simple tourist.


24-hour access
Conditioned air Heating
Museum Bookings (Uffizi, Accademia and Palazzo Pitti)
Restaurant reservations
No Smoking


Paid baggage deposit
Small pets on request and has payment
Conventioned garage and access to the ZTL
Romantic welcome packages or special occasions
Tour organization of the city
Organization of group private tours in Tuscany
Tastings of typical Tuscan products
Private transfer to and from Florence Airport (Peretola)
Private transfer to and from the airports of Pisa, Bologna and Rome
Reservations for theaters and events View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 10.0


    23 Jan 2020
    Philip contacted me to insure I reached the hotel directly. In early, and I was able to check in without a problem with Ludovico--provided me a marked map of Florence. Immaculate room and facilities, room cleaned; bed made about 11 am every day. Had an early flight and the airport is closed overnight. Thanks to Ludovico providing his number, saved a lot of time, money, and stress-- helped me order a taxi at 12am for the next morning and had me on my way with the greatest memories of Florence!
    France, Male, 31-40
  • 10.0


    28 Nov 2019
    Fantastic stay at Panzani 14 TouristHouse! Mr. Luca was incredibly sweet and helpful (even responding to questions via Whatsapp)! The location is also conveniently located to Santa Maria Novella, Piazzale del Duomo, and other exciting locations. Would definitely stay there during a future visit and recommend to friends.
    USA, All Female Group, 25-30
  • 9.4


    13 Aug 2019
    I really enjoyed my stay here! The first night I sat down and broke the bed, the wooden plank from the bottom fell and and they switched me to another room the next day. The staff is very friendly and helpful. It’s located very close to the train station making it convenient to get around and there’s a local cafe just Nextdoor that serves great coffee for a great price. I would recommend this hostel to anyone looking to stay in Florence.
    USA, Female, 25-30
  • 9.1


    01 Jul 2019
    Great location (close to train station and other main parts of town). Nice place if you’re looking to have your own room. Only downside was thin walls between the rooms so you can easily hear your neighbor. Also the WiFi worked only half the time. Overall, I enjoyed my stay here.
    USA, Male, 18-24
  • 8.9


    13 Jul 2019
    Nice hostel. Clean and comfy. The staff is more than nice, they were very kind and helpful for our tour. We spent 1 night, the room was a little small, but it’s fine. The one thing that might be uncomfortable is the thin walls between the rooms. Other than that, everything was good with great location.
    Israel, Female, 18-24
  • 6.6


    01 Sep 2019
    Great location with the host (Ludovico) being charming and fantastically helpful. Nice room but double bed booked was actually two separate singles with absolutely horrible spring mattresses (the worst I’ve ever slept on) and the leg on our bed collapsed and we ended up camping on the floor until we could jerry rig rudimentary repairs using rope. Bonus points for air conditioning
    Australia, Couple, 41+
  • 6.3


    29 Sep 2019
    decent no-frills hostel. great location, great price. the rooms themselves are pretty bare-bones. bed wasn’t very comfortable, paint was peeling from the walls (in the room and the bathroom), and one of the outlets popped right out of the wall when i tried to unplug something. despite the run down appearance of the rooms, everything was relatively clean and it got the job done
    Canada, Male, 25-30
  • 5.1


    26 Jun 2019
    Great central location. AC was a god send during the heatwave. But thats about all it had going for it. Had one relatively comfy and the other felt like springs. This is the only place I’ve gotten bug bites from. Feet were a bit dirtier than expected walking barefoot in room. Very thin walls, could hear neighbors conversations pretty clear. Zero leg room in front of toilet. Uses a 3rd party for currency conversion, added an extra 10% to costs. Probably would not stay again
    USA, Male, 31-40
  • 2.0


    11 Feb 2022
    This propriety don't EXIST ANYMORE! Fortunately I paid only 75 cent
    Italy, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Card Phones
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Express check-in / out
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk