Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Patagonia House is a hostel for backpackers made by backpackers. We know, that during your adventure it’s nice to stay at a fun place full of other travelers, yet cozy, calm, clean and with a comfortable bed.
We are located in the downtown of the city and absolutely everything you need is in a walking distance: main square, bus stops, supermarkets, local market, sightseeings, beach etc.
We provide informtation concerning tours, excursions and other activities.

Rooms are clean and comfortable, so are the beds.

Hot water available 24/7.

Our kitchen is spacious and fully equipped, including gas stove and oven. Hot water, tea and coffee are free and available 24 hours.

Common area:
We have spacious dining room and flatscreen TV in case you miss it during your adventure.

Please note :
Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Payment upon arrival by cash

Check in from 13:00.
Check out before 10:00
coffee, sugar for free
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.9

  • Security 8.0

  • Location 7.7

  • Staff 7.7

  • Atmosphere 6.4

  • Cleanliness 6.3

  • Facilities 6.6

Latest Reviews

  • 10.0


    24 Dec 2019
    I loved this place so much, thank you guys again. So cool and original. Place has this makeshift outdoors feel to it, comfiest beds, owner cooked a brilliant christmas dinner, staff helped make an atmosphere for all the travelers to hang, cool space outdoors etc. to socialize. Perfect.
    USA, Male, 25-30
  • 9.7


    23 Feb 2020
    Old school style hostel, comfy beds, spacious kitchen, plenty of bathrooms. Nice and warm.
    Australia, Male, 18-24
  • 8.0


    01 Apr 2022
    Ideal for my needs, I needed a cheap hostel that would provide a kitchen and hot showers. Although it was quite basic it was clean and comfy so no complaints. Good stay
    England, Male, 18-24
  • 8.0


    10 Feb 2020
    Just came through for one night on our way to Puerto Natales (Torres Del Paine) - was perfect for this. PROS Nice kitchen area with plenty of pans etc, plenty of bathrooms as well as en-suite bathrooms attached to doors (felt really clean and saw staff regularly cleaning them). Staff very nice and clear - perfect English. Beds very comfortable. Good value for money. CONS All the rooms were very dark, and too hot.
    England, All Female Group, 18-24
  • 8.0


    06 Feb 2020
    Esta bien para lo que es, una camita, una cocina, y un sitio para descansar después de hacer tours
    England, Mixed Group, 18-24
  • 8.0


    11 Jan 2020
    The hostel is basic but has everything you need, kitchen, luggage storage etc the guy who runs was very friendly and made an effort to help make our stay enjoyable. The hostel itself is alright for a night or two but is a bit run down and would benefit from renovation. The beds were clean and the place was warm, so if you’re looking for somewhere cheap for a night it will do the job! Cash only and on the weekends there is only one ATM so bring money.
    England, Couple, 31-40
  • 7.1

    Very Good

    26 Dec 2019
    After reading some pretty bleak reviews I was really hesitant to stay here but for a one nighter before heading to the airport it was a fine stay. Santiago was friendly and helpful when I got there. Chairs and common places are a bit dingy but beds were clean. There being only one outlet in the dorm was inconvenient. My biggest complaint was scheduling a taxi for the next morning. They insisted on taking me at a later time than what I wanted and it was a very close call with my flight.
    USA, Female, 25-30
  • 5.7


    14 Apr 2022
    This hostel is fine for one night. They should say on hostel world that you need to access WhatsApp to get into the hostel, if you show up without a SIM you’ll probably not be able to get in. Hostel looks like it’s in a mechanics workshop. Very basic, only one shower and toilet for the hostel unless you want to go down a dark outside hallway. Shower was pretty good. They organise taxis to the airport but I don’t think they knew we understand Spanish as they told someone in front of us it would only be 10,00
    England, Female, 18-24
  • 4.9


    06 Jun 2022
    The lockers were tiny and didn't feel that secure, and when we got there we weren't met by anyone (you check in over whatsapp?) and we didn't meet any staff the whole time we were there which felt really weird, there were also signs up saying we couldnt cook in the kitchen? The beds were comfy and the heating was really good, not too far away from everything either but that's about it - okay for one night but wouldn't want to stay any longer, stayed in better hostels for less money.
    England, All Female Group, 18-24
  • 2.9


    18 Mar 2020
    If you can find somewhere else to stay, do it! The owner was constantly shouting at his guests and was a big hypocrite. He made my friend pay more for the stay cause we were drinking, next night he and his friends sat down with 3 bottles of whiskey..
    Sweden, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi