Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Brilliant Staff
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Property Description

Patagonia House is a hostel for backpackers made by backpackers. We know, that during your adventure it’s nice to stay at a fun place full of other travelers, yet cozy, calm, clean and with a comfortable bed.
We are located in the downtown of the city and absolutely everything you need is in a walking distance: main square, bus stops, supermarkets, local market, sightseeings, beach etc.
We provide informtation concerning tours, excursions and other activities.

Rooms are clean and comfortable, so are the beds.

Hot water available 24/7.

Our kitchen is spacious and fully equipped, including gas stove and oven. Hot water, tea and coffee are free and available 24 hours.

Common area:
We have spacious dining room and flatscreen TV in case you miss it during your adventure.

Please note :
Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Payment upon arrival by cash or card

Check in from 12:00.
Check out before 10:30.

Taxes not included - 19%
tea, coffee, sugar for free
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.0

  • Security 7.4

  • Location 6.6

  • Staff 7.7

  • Atmosphere 4.6

  • Cleanliness 4.9

  • Facilities 5.7

Latest Reviews

  • 8.9


    30 Mar 2019
    We stayed here for one night before flying. This is a good stop over hostel, they provide a airport shuttle service too. The rooms, bathrooms and kitchen were clean. They had heating so it never got cold in the hostel which was nice as it was cold outside! They had good security to get in and out the hostel. The location was a bit out of the way and not many restaurants nearby, 10mins walk from the big supermarket.
    England, Couple, 25-30
  • 7.7

    Very Good

    21 Oct 2019
    The amenities are simple, but they're all you need for what will probably be a brief stop in Punta Arenas. The hostel owner is very caring; he drove myself and another guest a couple of kilometers to a grocery store where everything within walking distance was shut down due to political protests.
    Canada, Female, 18-24
  • 7.4

    Very Good

    21 Mar 2019
    A good place to spend the night. They arrange a taxi service to airport and the hostel is walking distance from the bus station. Comfortable beds!
    Finland, Female, 18-24
  • 6.9


    07 Oct 2019
    Stayed here for an early flight. Owner and staff very nice and helpful with sorting airport transfer. Not the tidiest place and bad facilities so wouldn’t stay for more than one night
    England, Mixed Group, 25-30
  • 6.0


    09 Nov 2019
    Ok location. A bummer that there is no free breakfast. Good price. Bathroom was not very clean. Our original booking was changed, so my friends and I were not in the same room... that was annoying.
    USA, Female, 25-30
  • 5.7


    16 Apr 2019
    The staff were unfriendly and a bit rude. They were volunteering but it created a weird and uncomfortable atmosphere. The room we stayed in (10 beds) was dirty and we had no where to put our dry food. For the money we paid I would not recommend staying here.
    Spain, Male, 18-24
  • 5.4


    16 Apr 2019
    OK for a stop over but do not expect anything fancy. Everything is well past sell by date and worn. For the price in PA it was the only option for us but I would advise to pay the extra if you can!
    England, Female, 25-30
  • 5.1


    10 Nov 2019
    The hostel reflects Puntas Arenas itself quite well... Small, dirty and bleak the only positive is the it's proximity to Puerto Natales. Good hostel for 1 night otherwise avoid Punta Arenas altogether...
    Ireland, Male, 25-30
  • 2.9


    20 Apr 2019
    That’s too terrible. The staff is unfriendly and I think he doesn’t want to work. The facility is too old. The bathroom is only one on second floor so it’s uncomfortable. I traveled a lot so I used many hostels but I’ve never seen like this hostel. I didn’t want to pay for my 1 night. You guys shouldn’t go to this hostel.
    South Korea, Female, 25-30
  • 2.3


    17 Mar 2019
    I was meant to stay here for 3 nights, but cancelled my booked after just 1. The owner was so rude and I honestly didn’t feel comfortable here at all. One of the ladies working there was really nice, and my bad experience was definitely not her fault.
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi