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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/18

Pause Hostel

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Hi, we are ONLY 4 BLOCKS AWAY FROM ADO BUS TERMINAL, OUT THE MAIN DOOR, MAKE A LEFT & WALK STRAIGHT! RIGHT IN FRONT OF MCDONALDS! Start the New Year on the right foot, come stay & take a SALSA,BACHATA, HIP HOP or BELLY DANCE CLASS & help us make a difference in the world. We are the ONLY hostel that exists to meet & help lovely people like you & animals, as a % of your stay goes to rescue, rehab and STERILIZE animals to control their population & their suffering. Please help us make this world a better place & come stay with us! Are you a backpacker traveling the world on a shoestrip budget & looking for a quiet, affordable place to stay, take note, we are the most economical hostel in Chetumal! Hola amigos,nos visita de otra parte de la republica como muchilero, turista, estudiante o esta aqui por negocios o visitando un familiar, tenemos los precios mas bajos en chetumal,visitenos!! IMPORTANT! AT BOOKING PLEASE NOTE, RECEPTION/CHECK IN ONLY FROM 3:00 p.m. UNTIL 10 P.M.

TIPS: Don't be fooled by taxi conducters, please take note, all stops within the city are $25 pesos from 1-4 persons, don't ask only have your 25 pesos ready, once you get to the place give them their money say GRACIAS and ADIOS!!! If you want to give them a few pesos x-tra its up to you but if not they can't force you , take the taxi number down and tell them you will call SUCHA to complaint, thats the company that regulates taxis here in the city.

PAUSE NEWS: SALSABOR DANCE STUDIO NOW OPEN! COME HAVE FUN & LEARN SALSA, BACHATA, HIP HOP, BELLY DANCE. Ask @ reception

WHO SAID THERE IS NOTHING TO DO IN CHETUMAL? CAPTURE THIS 1 1/2 HR. AWAY IS THE LARGEST RUINS LARGER THAN CHICHENITZA, BUT NOT TOURISTY, YOU WILL HAVE THE PLACE TO YOURSELF, AND IF YOU LIKE COSTAL TOWNS , WE HAVE A BEAUTIFUL BOARDWALK, MAYAN & OTHER SMALL MUSEUMS,ANTROS & RESTAURANTS ON THE BAY, RIVER TOURS, CAMPING UNDER THE STARS, AND FOR ADVERTUROUS AND EXTREME SPORTS ENTHUSIASTS, WE HAVE A VIRGIN CENOTE, RAPPELING, KAYATING ETC. FOR MORE INFO, ASK AT RECEPTION. ( YOU NEED AT LEAST 2 DAYS IN THE AREA)

THIS IS WHAT WE HAVE TO OFFER!
Also, PLEASE REMEMBER TO CHECK OUR BORDER TIPS BELOW:

- drop off by donation to the boats to Belize (donation goes to providing free sterilization of cats/dogs, so less animals are suffering on streets)
- YOUR STAY INCLUDES A FREE BREAKFAST!
- fully equipped kitchen for cooking
- Free WiFi
- Free cooler water all day long
- A 4 block walk from the main ADO bus station. ( make a left from main door & walk 4 blocks)
- A centric location, across from plaza Las Americas mall, McDonald's (THIS IS THE NEW DOWNTOWN)
- ACROSS THE STREET FROM ALL buses & collectivos to Bacalar, Mahahual, carillo Puerto & downtown
-10 minutes ride to the bulevard the city's boardwalk with restaurant, antros & the light house museum
- 5 blocks to one of the oldest cultural fruit/ vege markets in the city.
- Free pickup at pause hostel by express bus to belize and guatemala
- Scotiabank, Citibanamex, Bancomer, Azteca banks & ATMS from santender, HSBC & a few others across the street
- 2 money exchange places across the street
- And last but not least the money you pay to stay with us goes to all our projects in Belize & Mexico to help animals.

Tips: you travelling to ambergris caye or caulker, there is only one boat per day it leaves at 3 pm , also most importantly there are 2 boats that rotate one day in one day out so if you buy a ticket to the wrong day the boat is travelling you loose your ticket or wait for the next day .

If you want to visit bacalar but dont want to pay the expensive hostels fee, stay with us, the bus to bacalar is right across the street & cost 50 pesos and take 1/2 hour to bacalar, a win-win!

We are expert travellers and we will let you know what you need to know when exiting Mexico and Belize, cost etc.

Did you know that Pause hostel Chetumal Mexico which has been in business for 4 years is the only hostels with a cause to help animals? Come pause with us as you discover the undiscovered Chetumal, ' where Mexico begins'!

Pause Hostel Policies and Conditions:

Cancellation policy: 24h before arrival
Check in from 3:00p.m. -10:00 p.m ONLY, no later. Please NOTE before booking that if you will arrive at 10:00 or running a little late please contact us to arrange first, or you wont be able to check in.

Check out: NOON

Payment upon arrival by cash.
Taxes included.
Breakfast included.

General:
Important: Directions on map me are incorrect , please follow the directions on here.
Reception open from 3 p.m.to 10:00 p.m.NO LATER (you must let us know when you reserved that you are arriving at 10 or running a little late) WE ARE FLEXIBLE, WE WILL WORK WITH YOU, CALL TO SPEAK TO US ABOUT ANY SITUATION YOU MAY HAVE
No curfew.
We do not accept customers younger than 18 years of age.
- smoking on designated areas only
Maximum stay is 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.5

  • Location 8.9

  • Staff 9.7

  • Atmosphere 8.8

  • Cleanliness 8.9

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    04 Mar 2020
    The hostel is a pretty basic one nothing too fancy. It really felt like a home away from home. The best part of this place is Madi, the lady that runs it. She went out of her way to make us feel welcome and helped us at every moment. And even gave us a ride to the bus station when we left can't say enough good things about this place!
    Canada, Couple, 25-30
  • 10.0

    Superb

    04 Feb 2020
    There is no better place where to stay in Belize City. Lorna is an amazing host and you really feel like you are visiting friends or family. She is always available for any kind of need and being in a foreign country this means a lot, at least to me ☺️ The bed is super comfortable and the ac works perfectly, everything is sparkling clean and you will find fresh towels waiting for you on your bed. Enjoy the stay!
    Italy, Female, 31-40
  • 10.0

    Superb

    23 Jan 2020
    Do not miss the chance to stay here! Its basic but full of love. The owner is an amazing owner and is a whirlwind of love and info! There is loads to do locally, whether it's just in town or visiting Daniel the Manatee, going to ruins or the 7 colors laguna in Bacalar! The hostel is 10 minutes walk from the ADO station, across the road from supermarket and collectivo stops. Owner does amazing work to support animals in her sanctuary, come visit and support this beautiful venture! We will be back 😘
    England, Couple, 31-40
  • 10.0

    Superb

    24 Nov 2019
    A great place to stay in Chetumal, and actually a great alternative base for Bacalar activities. It's right beside all the bus links you need and a shopping centre with a cinema, restaurants, supermarkets and an ADO desk. The ADO station is about a 15 minute walk. The highlight is the hostess, Madi. I got ripped off by a taxi driver on arrival and she made it her business to to track him down. Last but not least this hostel is not for profit, proceeds go to funding an animal shelter! Stay here!
    Ireland, Male, 31-40
  • 9.7

    Superb

    12 Mar 2020
    Madi is wonderful, kind, and good at making breakfast. :) She really cares about her hostel and her guests. The hostel is conveniently located across from the Plaza las Americas so you have quick and easy access to, among other things, McDonalds, Burger King, Oxxo, Chedraui, a movie theater, VIPS, and the mall's food court. There are even taxi and bus stops right outside for quick and easy transportation.
    USA, Male, 41+
  • 9.7

    Superb

    29 Dec 2019
    GREAT value for money! Good location across the street from the mall with atms and a big supermarket and the bus stop to take you to Bacalar etc. the breakfast was good too and the owner was super friendly and helpful in telling us how to get to our next location!
    New Zealand, Couple, 25-30
  • 9.4

    Superb

    14 Jan 2020
    Lovely little hostel. Close to ADO station so good for transport connections, but is a collectivo ride from town. Quiet, clean and secure. Owner is very helpful and friendly.
    England, Female, 31-40
  • 9.4

    Superb

    15 Nov 2019
    Basic hostel but still has all the facilities you need. Very good value for money. the owner was super helpful and provided me with great information about the city and my onwards trip to Belize.
    Australia, Male, 25-30
  • 8.9

    Fabulous

    05 Dec 2019
    We really enjoyed our stay here, even though it was only for 1 night. Madi, the owner, started out by arguing with the taxi driver because she thought the price was too high and lent us pesos to pay him. In the morning she cooked us breakfast and when she heard we’re vegan she bought almond milk just for us. The rooms are basic but good value for money. There is ensuite bathroom, outlets by the bed, security lockers and fan. Profits go towards helping animals in a shelter, what’s not to like?
    Denmark, Couple, 25-30
  • 7.1

    Very Good

    10 Feb 2020
    I booked this hostel because of the good reviews however that wasn’t my experience. I showed up at noon to try to drop off my bag since check in wasn’t until 3:00 pm. What I found was a gate with chains & padlock which looked like it had closed down. I called the owner and she showed up in 1 hr. Positives included good WiFi, free water, & breakfast. Downsides included no toilet seat(I wasn’t invited to use any other toilet there), almost no water pressure in the shower, & very noisy busy street.
    USA, Female, 41+
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free WiFi
  • Linen Included
General
  • Book Exchange
  • Common Room
  • Fridge/Freezer
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
Services
  • Housekeeping
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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