Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/13
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
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Property Description

Our premises is located in heart of Lisbon, named 'baixa' between downtown center Rossio Square (D.Maria II National Theatre/north side ) and the 'Coliseum of Lisbon' in a exclusive pedestrian road, Rua das Portas de Santo Anto, n 36, 2nd floor , in a typically old tilled building, surrounded by the main historical sites (St Georges Castle, Alfama, Bairro Alto....), and near of the three Central Train Terminals form international arrivals (Santa Apolonia) and to Cascais and Sintra.

Our staff is fluent in English, French, Spanish and Italian. All rooms are properly furnished and decorated in a friendly and familiar environment, with a beautiful small balcony and overview towards Rua das Portas de Santo Anto and Rossio Square sightseeing.

NOTE: Any delay over 3 hours in expected time of arrival(after 6 p.m.) without previous notice our hostel cannot assure room availability View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 6.2

  • Location 9.1

  • Staff 6.9

  • Atmosphere 5.3

  • Cleanliness 5.6

  • Facilities 5.6


Latest Reviews

  • 8.0

    Fabulous

    03 Jun 2019
    The place is very well located and the owner is very nice. The price what not expensive, you get good value out of this place.
    Canada, Male, 31-40
  • 8.0

    Fabulous

    01 Apr 2017
    Nice place, very close to the city center.
    Serbia, Female, 31-40
  • 7.7

    Very Good

    07 Sep 2019
    Good: the location is perfect for getting around, and a small but nice balcony over the busy street. Perfect for someone who’s only sleeping in the room and not anymore than that. Bad: the hostel is essentially stuck in the late 70’s so don’t expect modern sinks, comfy beds, good lights, efficient fans, intact flooring, or safe locks on the doors. Overall: this was perfect for me (lone traveller just looking for a place to sleep at night.) Not 10 out of 10 for the above reasons
    Scotland, Male, 25-30
  • 6.3

    Good

    03 Feb 2019
    When I stayed in the private room, the locks were wobbly and the night dresser drawers were sticky on the inside. Everything else (sheets and bathroom) was fairly clean. Be aware that even though this listing says that it accepts card, the owner told me that he could only accept cash when I arrived. He is very responsive to email if needed. The biggest con about this location is the noise. The walls are thin and we could hear conversation and TV shows on the other end of the building.
    USA, Female, 18-24
  • 6.0

    Good

    11 Sep 2019
    I had booked two nights, but on arrival was told there was a problem. So the receptionist took me to another pensao in Rossio about 500m away for the first night, and the second night I returned to the original place. Having to change places was disruptive and wasted my time on what should have been my full day in Lisboa, so I was not happy. The receptionist also told me he was a masseur and gave a free massage to help with headache. He tried to lift my dress and after this I did not feel safe.
    Finland, Female, 31-40
  • 5.7

    Rating

    09 Oct 2019
    This hostel is in an excellent location, right in the centre of Lisbon with very easy access to the train and metro stations, a taxi rank, restaurants and tourist sights. However the flat itself is very run down and basic. Thin walls right by the reception meant we could hear talking and TV. Shared bathroom between whole flat meant hot water ran out quickly so you have to get up early to shower. Cleanliness wasn’t great, there were no wardrobes or drawers and sheets had stains on them.
    England, Female, 25-30
  • 4.3

    Rating

    13 Oct 2019
    When we came the owner of the place told us he overbooked, so we had to go to another hostel and then come back to the hostel the last day. We had to stay at another hostel he arranged for us 2 days. The second day they told us on the other hostel, that we had to change room otherwise we had to pay even though we paid him. So we had to change room to a very dirty room, which wasn’t what we booked. The last day when we went back to his hostel our room wasn’t ready so we had to wait till evening
    Denmark, Couple, 25-30
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Facilities

Free
  • Free WiFi
  • Towels Included
General
  • Breakfast Not Included
  • Hair Dryers
Services
  • 24 Hour Reception
Food & Drink
  • Tea & Coffee Making Facilities


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