Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Pension kawtar its a normal house where you can sleep View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 8.0

  • Staff 6.0

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    02 Mar 2018
    My partner and I stayed in a lovely private double bed room with shared bathroom. The room was big and the beds were very comfortable. Nothing bad to say about this place it was a very enjoyable stay! Met some great people here and had a fantastic time! The location is excellent very close to the main gate to the Médina. Staff were all very friendly especially the lady who prepared the included breakfast, she was very lovely! The shower was the best we had in Morocco, great pressure and hot!
    Scotland, Couple, 18-24
  • 10.0


    26 Feb 2018
    Enjoyed my stay very Much. Abdul and Fatima Zara were wonderful. The breakfast was always delicious and it offered a chance to connect with other travelers!
    USA, Male, 41+
  • 9.7


    19 Jul 2018
    Had an awesome weekend here in ages! The staff was lovely and accommodating, and always up for a chat. Bed was a bit firm. Rooftop patio was beautiful!
    USA, Couple, 25-30
  • 9.1


    21 Mar 2018
    Great spot, 3 mins from Blue Gates, perfect for start your adventure in medina :)
    Croatia, Couple, 18-24
  • 9.1


    07 Feb 2018
    A very good location in the heart of the old Fez Medina. If you like to be amongst the locals for a slice of authentic Fez life this place is great. Staff are friendly and helpful. .Fatima and Abdul always willing to give information regarding sites...places to visit etc. Breakfast is served on roof terrace, enjoy the views with your morning coffee. It's cold in winter however the staff very kindly provided a heater which solved the problem 😊. Very good value for money .
    England, Male, 31-40
  • 8.9


    23 Jul 2018
    Our stay here was wonderful! The staff is very friendly and always eager to help! They also offer you some great mint tea every evening :) Definitely recommend! Thanks again!
    Canada, Female, 18-24
  • 8.9


    16 Apr 2018
    We had a great experience here. Our shower was a little gnar but the one upstairs was great very hot and great water pressure. Staff very friendly and super yummy breakfast on the beautiful terrance. Good value; would stay here again.
    Canada, Couple, 18-24
  • 7.1

    Very Good

    23 Mar 2018
    Our room for 3 people was very small and dark. After asking, we got a heater for the night, since it was very cold. The staff is very friendly but sometimes confusingly organised and it is not completely transparent who belongs to the riad and who is friends/family. The breakfast in the morning was good. The location is excellent, located just off the main street leading to Bab Boujloud.
    Germany, Female, 18-24
  • 5.4


    10 May 2018
    The young man that worked here was lovely and helpful. Unfortunately, the other people that worked (or lived here as it may have been family run?) were very loud late at night. They also had a full blown loud domestic argument that echoed throughout the building for about two hours one morning. Very unprofessional.
    Australia, Male, 25-30
  • 3.1


    17 Sep 2018
    Don’t trust the staff !!!! They took our money and promised to take us to the airport in the morning - in the morning nobody was there and they still have our money !! We had problems to get the flight in time In the beginning they seemed really nice, just be careful !!! Also it wasn’t clean.
    Germany, Couple, 18-24
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