Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If cancelled or modified up to 15 days before date of arrival, no fee will be charged.
If cancelled or modified later, the total price of the reservation will be charged.
In case of no-show, the total price of the reservation will be charged.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

All the rooms of Pension Universal have a balcony with magnificent views of the Plaza del Ayuntamiento and Barcas Street. Our friendly family atmosphere enables you to enjoy a comfortable stay here in Valencia so that you can make the most out of your visit.

The tour desk offers information on local attractions, city maps, brochures Science City, bicycle rental service and information of restaurants.

Please note:
Check in time.: 14.30 till 00.00
Check out time: 11am

Cancellation Policy is days 2before arrival.- For the Fallas, Tomatina and the World Motorcycling serious cancellation 30 days pre-paid booking and if not cancel on time or No Show is not refundable.
We accepted upon arrival credit card and cash (Visa, Mastercard, American Express, 4B)

Minimum stay:
In Fallas7 night minimum stay (13,14,15,16,17,18,19 of March).
Tomatina are 4 night minimum stay (24,25,26 y 27). Check out the 24 and 28 August.
Motorcycle World are 2 night minimum stay (7 y 8). Check out the 7 and November 9.

Breakfast is not included
Taxes are included
No extra beds available.
No pets allowed. View House Rules

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Reviews & Ratings

  • Value For Money 6.7

  • Security 8.5

  • Location 8.9

  • Staff 8.5

  • Atmosphere 6.8

  • Cleanliness 6.9

  • Facilities 7.5

Latest Reviews

  • 8.9


    02 Jul 2021
    Genial! Sólo faltan un sitio para fumar o un terraza para tomar algo pero si no todo está perfecto! Gente muy amable, muy limpia hay jabón y Champo en los duchas Los baños están privados así que mejor! Gracias para todo!
    France, Female, 25-30
  • 4.9


    18 Sep 2021
    The room was at a super noisy street and also you can hear everything from the hallway. All the sounds kept us up the whole night long. There was no airco so it was super hot in the room. It was not super clean, I would say do not stay here voluntarily. The only reason we stayed was because there was nothing else.. but wauw that they ask such a crazy price for this terrible room is incredible. Better stay at a dorm than this terrible private room
    Netherlands, Female, 25-30
  • 4.0


    25 Aug 2021
    We booked a double bed room, when we arrived we received twin room, they said that in their system we booked twin room. The rooms were super hot- no AC )ok) or a ceiling fan which they said they have in the rooms. Kitchen wasn’t clean (everything felt sticky) Location is really good! *My own personal*- Not worth the money. But also I think every hostel in Europe probably wouldn’t worth the money. Go travel in Asia😅!
    USA, Female, 18-24
  • 2.0


    24 Feb 2021
    There were so many problems: the bathrooms were dirty; a prostitute went inside our dorm to do her thing; the food people left in the fridge got stolen quite often. When people complained about it, the manager was very rude and aggressive, he didn't care at all and told us there is nothing he can do about it and if we are not happy, we should go somewhere else. This manager is probably the worst I have ever seen in a hostel. Please don't stay there!
    France, Male, 31-40
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  • Free City Maps
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Ceiling Fan
  • Hair Dryers
  • Luggage Storage