Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pepe's House Cuenca

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Pepe's House Cuenca Hotel & Boutique Hostel is in a renovated republican house of the Historical Area with 12 rooms, 3 livings, one café bar and one rooftop. We have a nice and quiet atmosphere, but we are not a party hostel. We create this space to rest, to meet people, to enjoy our amazing location, in clean and beautiful spaces.

We include hot beverages (coffee and infusion) permanently. Parking is additional just in front (extra). Wifi is 100Mb 2:1 commercial grade and is free and works in all the place. We speak English/Spanish. We are in a strategic location Airport/Bus Terminal 15min, and you can walk to many places: Calderón Park, Cuenca University, government offices, historic churches, restaurants, fresh market, drugstore and shops of all kinds.

We offer Cosy and quiet dorms for 3 to 4 persons in our double beds.

Pepe´s House conditions & policies:

Cancellation policy: 72 h before arrival

Check in from 13:00 to 21:00 .
Check out from 07:30 to 11:00 .

Payment upon arrival by cash.

Taxes not included - 12.00%
Breakfast not included - 4 USD per person per day.

Reception from 7:30 to 21:00
No curfew.
We do not receive children under 12 years old
Non smoking.
Maximum stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    25 Jul 2022
    Great place to rest and very quiet. Staff bring a lot of info always and more. Ask for a craft beer in the bar or a cocktail. Always I come back to this place.
    Colombia, Male, 41+
  • 10.0


    09 Jun 2022
    The staff at Pepe's was awesome! They were so kind and helped us to organize several day trips from Cuenca. I would highly recommend staying here!
    USA, Couple, 31-40
  • 10.0


    08 Jun 2022
    Best reception service I've ever received, including at hotels. Nothing was too much trouble for the team - they were always willing to answer queries, give advice on where to go and how to get there etc. I've experienced hostels where staff wouldn't take their eyes off the TV to answer me, let alone be helpful. The hostel itself is around a 3 minute walk from the beautiful cathedral and is kept spotlessly clean.
    England, Female, 41+
  • 10.0


    30 Dec 2021
    Pepe's House is the best. His staff was kind, helpful... amazing! I booked in the last minute and arrived before the check in. It was raining a little bit and they helped me and offered a cup of coffee to warm me up. They also helped me find a tour and a laboratory to take a Covid test for my international flight back home. My dorm was beautiful and the bed was a 1 1/2 size. I strongly recommend this place!!! Be happy!!!
    Peru, Female, 31-40
  • 10.0


    14 Sep 2021
    We LOVED our stay at Pepe's house. The breakfast was delicious, our room was very clean and comfortable (including the bathroom), and the staff was absolutely incredible. We received all the help we needed (in both English and Spanish), and the staff recommendations were great. We rented bikes (free from the hostel for the first hour!) and took the route the staff showed us, and had the most amazing morning. Between the people and the kitties, I felt right at home.
    USA, Couple, 25-30
  • 10.0


    14 Jul 2021
    Is a boutique hostel or poshtel. Nothing more, nothing less. Quiet, clean, nice staff, cosy place, great location in downtown and one small terrace. WiFi almost perfect (100mb 2:1) who works in all common areas and room except bathroom. I love this place.
    Colombia, Male, 41+
  • 10.0


    11 Mar 2020
    Is a quiet, clean and nice place. Is not a party hostel and has a cosy cafe-bar after 4pm. Great staff full of information for you and a beautiful cat.
    Colombia, Male, 41+
  • 10.0


    08 Mar 2020
    Excellent stay at Pepe’s house Hostal. The five bed dorm was quiet and the beds were huge and super comfy! Some of the beds in the room were even separated by partitions giving you extra privacy. It was so easy to make friends here and the common areas are lovely. It’s a fairly calm hostel so great for relaxing and chatting at the bar with wonderful bartender Pedro. Everyone made me feel welcome and at home at Pepes house. Can’t wait to go back!
    USA, Female, 25-30
  • 9.7


    09 Jan 2022
    Excellent location, friendly cat, friendly staff!
    Germany, Male, 18-24
  • 8.0


    24 Feb 2020
    Good location and value for money staying in the dorm room. I wish they would let us use fridge space for our produce that we like to snack on. Would definitely come back!
    USA, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi