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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Pepper Hills Hostels

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Pepper Hills Hostels is an eco-friendly concept which influenced by the real village architecture of the Ella side of Sri Lanka.
We offer a big garden, on-site restaurant, guided tours, adventure sport tours, space for Yoga practices, fitness gym, cookery classes, tea plantation tours and more. Most famous activities in the area are hiking, waterfall hunting, canyoning and scooter touring.

Our staff is friendly and always will be there to assist you with anything you need. The bunk beds comes with curtains and mosquito nets and bathrooms are consisted with both hot and cold water systems.

***Property Policies & Conditions:
1. Cancellation policy: 2 days
2. Check in: from 13:00 to 22:00.
3. Check out: before 11:00.
4. Payment upon arrival by cash only.
5. General: One locker with a personal key will be provided. Meals can be order from the on site restaurant.
6. Age restriction: over 16 years old.
7. Reception working hours 06:30-23:00. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.4

  • Location 9.0

  • Staff 9.9

  • Atmosphere 9.4

  • Cleanliness 8.8

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    27 Jan 2020
    What a location, what a view, what a family, what a breakfast, what an amazing choice! Thank you for making my birthday so very special with that huge surprise birthday cake! If you dont know where to stay in Ella, make sure you book this place. There is frequent busses into town and they provide scooter rentals which is a great choice! We loved the big breakfast and watching the monkeys play in the garden!
    Norway, Couple, 25-30
  • 10.0

    Superb

    24 Jan 2020
    Wow - this place is perfect. I had spent my first night in Ella at a hostel in town because I wanted both experiences, and I really wish I had spent both nights here. Peaceful, beautiful, lovely and helpful family. I was leaving early and they got breakfast ready for me a full hour earlier than the usual time and helped make sure I got the bus. The dorm, although it has many beds, is quiet and has good curtain and mosquito net for blocking light. I hope to be back soon!! Definitely stay here
    Canada, Female, 25-30
  • 10.0

    Superb

    04 Jan 2020
    Pepper Hills Hostel is the most relaxing and peaceful place we stayed in. The dorm, despite 12 deds, was very spacious. Beds were comfortable, had mosquito nets and curtains. There were lockers under the beds. The dorm is located away from the main road in a beautiful garden. The hosts were very welcoming and hospitable. Food was amazing! There's nothing I can think of to complain about. Perhaps for some people it may be too far from Ella but buses go every 15 minutes and cost about 45 rupees.
    Poland, Couple, 31-40
  • 10.0

    Superb

    17 Dec 2019
    Such a lovely family, a bit far from town but still worth it just to enjoy the ambience and the people you are surrounded. Food was excellent!
    Germany, Male, 31-40
  • 10.0

    Superb

    18 Aug 2019
    Very good view, nice and calm, beautiful dorm hut, great and lovely family hosts
    Netherlands, Male, 25-30
  • 9.7

    Superb

    11 Jan 2020
    If you want to sleep among nature come and stay here! Beautifully quiet. With amazing views, monkeys playing on the lawn in the morning and topped off by the most amazing hospitality and home cooked food! It may be outside of Ella but that's what makes it great! And the bus comes regularly to take you there!
    England, Male, 18-24
  • 9.7

    Superb

    08 Jan 2020
    We had a lovely time staying at Pepper hills. The view is beautiful and the dorm is simple but has everything you need. It's a little bit out of town but for us this wasn't a problem as we were looking for somewhere quiet and have our motorbike to get around. Thanks for everything! Would definitely come back next time I'm in Sri Lanka :)
    Netherlands, All Female Group, 18-24
  • 9.4

    Superb

    14 Jan 2020
    The people here are amazing it is family run and in the mountains, was such a fabulous view to wake up to! You can rent out scooters too which were fantastic
    Ireland, Female, 18-24
  • 9.4

    Superb

    20 Aug 2019
    This place is absolutely breathtaking, the view is so wonderful and the owners are so kind. Its a bit out of town which is actually really nice as Ella is packed with tourists. One of my favorite hostels in Sri Lanka! Must go!!
    Netherlands, Female, 31-40
  • 7.4

    Very Good

    24 Dec 2019
    Good place to stay if you dont want to party and just want to stay in calm because it bit far from main City Centre. But you gonna have the most amazing hosts who are there o help you and serve you anytime of the day.
    India, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fitness Centre
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
Services
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Wi-Fi


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