Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pepper Hills Hostels

Book more than 3 days in advance for Free Cancellation.
  • Nice Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Pepper Hills Hostels is an eco-friendly concept which influenced by the real village architecture of the Ella side of Sri Lanka.
We offer a big garden, on-site restaurant, guided tours, adventure sport tours, space for Yoga practices, fitness gym, cookery classes, tea plantation tours and more. Most famous activities in the area are hiking, waterfall hunting, canyoning and scooter touring.

Our staff is friendly and always will be there to assist you with anything you need. The bunk beds comes with curtains and mosquito nets and bathrooms are consisted with both hot and cold water systems.

***Property Policies & Conditions:
1. Cancellation policy: 2 days
2. Check in: from 13:00 to 22:00.
3. Check out: before 11:00.
4. Payment upon arrival by cash only.
5. General: One locker with a personal key will be provided. Meals can be order from the on site restaurant.
6. Age restriction: over 16 years old.
7. Reception working hours 06:30-23:00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 6.0

  • Staff 6.0

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    22 Feb 2020
    Lovely, tranquil location! The owner was so lovely, she helped us with the buses and gave us advice about the Ella Rock hike! Delicious home cooked food and breakfast.
    Australia, Female, 18-24
  • 10.0


    27 Jan 2020
    What a location, what a view, what a family, what a breakfast, what an amazing choice! Thank you for making my birthday so very special with that huge surprise birthday cake! If you dont know where to stay in Ella, make sure you book this place. There is frequent busses into town and they provide scooter rentals which is a great choice! We loved the big breakfast and watching the monkeys play in the garden!
    Norway, Couple, 25-30
  • 10.0


    24 Jan 2020
    Wow - this place is perfect. I had spent my first night in Ella at a hostel in town because I wanted both experiences, and I really wish I had spent both nights here. Peaceful, beautiful, lovely and helpful family. I was leaving early and they got breakfast ready for me a full hour earlier than the usual time and helped make sure I got the bus. The dorm, although it has many beds, is quiet and has good curtain and mosquito net for blocking light. I hope to be back soon!! Definitely stay here
    Canada, Female, 25-30
  • 9.7


    11 Jan 2020
    If you want to sleep among nature come and stay here! Beautifully quiet. With amazing views, monkeys playing on the lawn in the morning and topped off by the most amazing hospitality and home cooked food! It may be outside of Ella but that's what makes it great! And the bus comes regularly to take you there!
    England, Male, 18-24
  • 9.4


    29 Feb 2020
    I can say this was the best hostel I’ve stayed at. It is out of the way but it is worth it to be in a nice quiet setting. The owners were exceptional and so very kind. We had some water problems as a line broke but it wasn’t enough to affect my great experience here.
    Canada, Male, 31-40
  • 9.4


    26 Feb 2020
    A basic but well thought out hostel outside of Ella centre. Was a bit further away from the town than we realised (20-25 mins in a tuktuk) but the local buses run directly past the property and the stunning scenery, beautiful kind owners and gorgeous home-cooked food more than made up for the journey time.
    England, Couple, 31-40
  • 9.4


    14 Jan 2020
    The people here are amazing it is family run and in the mountains, was such a fabulous view to wake up to! You can rent out scooters too which were fantastic
    Ireland, Female, 18-24
  • 9.1


    08 Mar 2020
    Lovely family running the hostel. Incredible views.
    Canada, Female, 25-30
  • 9.1


    01 Mar 2020
    location is far from town, but good if you need some quiet and be close to nature. stayed for three nights and then moved closer to town. the staff are really nice and try to help us with everything, including renting a motorbike to get to town. the resto is close to the road, so it's a bit noisy and not ideal for hanging out, but it's also where the wifi/signal is, but lots of hammocks inside the property. would recommend this location for those who need a relaxing, quiet time.
    USA, Female, 25-30
  • 2.0


    15 Feb 2022
    i‘m sure this would be a super host, unfortunately i arrived there and it was closed! Bookings possible via the website and other OTA. Very unfortunate, had to move on with another tuktuk to a different accomodation.
    Switzerland, Male, 25-30
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  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fitness Centre
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi