Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pepper Hills Hostels

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Pepper Hills Hostels is an eco-friendly concept which influenced by the real village architecture of the Ella side of Sri Lanka.
We offer a big garden, on-site restaurant, guided tours, adventure sport tours, space for Yoga practices, fitness gym, cookery classes, tea plantation tours and more. Most famous activities in the area are hiking, waterfall hunting, canyoning and scooter touring.

Our staff is friendly and always will be there to assist you with anything you need. The bunk beds comes with curtains and mosquito nets and bathrooms are consisted with both hot and cold water systems.

***Property Policies & Conditions:
1. Cancellation policy: 2 days
2. Check in: from 13:00 to 22:00.
3. Check out: before 11:00.
4. Payment upon arrival by cash only.
5. General: One locker with a personal key will be provided. Meals can be order from the on site restaurant.
6. Age restriction: over 16 years old.
7. Reception working hours 06:30-23:00. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.1

  • Location 8.7

  • Staff 10.0

  • Atmosphere 9.8

  • Cleanliness 8.9

  • Facilities 9.3

Latest Reviews

  • 10.0


    18 Aug 2019
    Very good view, nice and calm, beautiful dorm hut, great and lovely family hosts
    Netherlands, Male, 25-30
  • 10.0


    06 Aug 2019
    Amazing views!! Lovely host. My son got sick here and they helped us with everything we needed. We felt at home here. Peaceful and beautiful. I’ll definitely coming back. Thanks so much Love
    Spain, Female, 41+
  • 10.0


    05 Aug 2019
    Coming here felt like coming home. The host and their little daughter really made for a very special stay, one I kept extending because I couldn't get enough of their hospitality. It may seem "out of the way" but there is a bus stopping directly by the hostel to take you downtown and the view for sunrise is priceless!! Great food, most joyful and sassy young daughter, super location, comfy beds. Really cannot wait to get back to Sri Lanka and head straight to this very hostel. Love and hugs!
    Germany, Female, 18-24
  • 10.0


    23 May 2019
    Most amazing and honest people working here... beautiful, warm and lovely atmosphere. The cottage and the hostel are on the same ground and it’s just amazing. The restaurant was really nice and everyone was really easy. Rent a scooter and the people at pepper hills really showed us where to go and what to do.
    Germany, Female, 25-30
  • 9.7


    27 Apr 2019
    The most wonderful family and friendly stay just outside of town. Incredibly kind hosts who are willing to answer any questions and help with any issues/concerns. Amazing food!! Definitely try the cooking lesson with the lady who runs it. Dogs, puppies, cats, ducks and chicks - the most gentle animals in Sri Lanka. Couldn’t recommend this stay and family more highly. Favourite stay in Sri Lanka so far. Thank you :)
    England, Mixed Group, 18-24
  • 9.4


    20 Aug 2019
    This place is absolutely breathtaking, the view is so wonderful and the owners are so kind. Its a bit out of town which is actually really nice as Ella is packed with tourists. One of my favorite hostels in Sri Lanka! Must go!!
    Netherlands, Female, 31-40
  • 9.4


    19 May 2019
    Really nice hostel, helpful staff. We were able to rent a scooter which was great. Without the scooter it would have been hard getting around as it is quite far from Ella.
    Canada, Female, 25-30
  • 9.1


    11 Jul 2019
    Such an amazing hostel with the nicest hosts. Easy 40 rupee bus journey to get into Ella, possibly the nicest bus journey I’ve ever been on. Really cool place to stay if you want somewhere a little quieter but still close to Ella. Thank you.
    England, All Female Group, 18-24
  • 8.6


    27 Apr 2019
    I had a wonderful stay at Pepper Hills! The family that owns it is wonderful and very helpful. The food and atmosphere was great! Thank you very much for everything!
    Canada, Female, 25-30
  • 8.3


    23 Mar 2019
    Really nice family-run hostel. The location is beautiful but is a bit outside the main town, you have to take a bus in. Food is excellent and very cheap! WiFi wasn't great but that's to be expected in this kind of hostel. Great place overall :)
    Ireland, Male, 18-24
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  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fitness Centre
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi