Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

FREE CANCELLATION RATE: The group must pay a percentage to Hostelworld as a deposit at the time of booking.
Changes to the reservation and free cancellations will be available up to 28 days before the reservation. From then on, Petit Hostel will charge the rest of the stay on the card provided at the time of booking and no changes will be accepted.
NON-REFUNDABLE RATE: The group must pay a percentage to Hostelworld as a deposit at the time of booking.
As it is a prepaid rate that does not accept changes or cancellations, the accommodation may charge the rest of the amount on the card provided at the time of booking.

Additional Terms and Conditions

Petit Hostel reserves the right to request a valid credit card at the time of check-in and make a pre-authorization as a deposit. This deposit will not be charged at any time, unless the group takes material from the accommodation or causes any damage.

Additional Info:

The general conditions at Petit Hostel apply for group reservations made for 9 or more people.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Petit Hostel is a new accommodation for backpackers created in detail to cover all the needs that a curious traveler could need during their visit to Madrid. With the coolest environment and an amazing design, the hostel has the perfect location to discover Madrid's sights such as the Royal Palace, La Almudena and Plaza Mayor. All within walking distance. Our guests can go for a walk and try the best of Madrid's tapas in La Latina and buy a souvenir at the Rastro Market as well.

The accommodation includes:
- Free wifi in all rooms.
- Air renewal system to avoid bad smells, bacteria and virus.
- A self-check-in/out machine to facilitate entry and exit with no physical contact at anytime.
- Non-transferable and contact less keycards that allow guests to access the hostel and make use of the whole hostel’s services (main entrance, room door, locker…).

In Petit Hostel you can find shared rooms. All of them have their own bathroom with a shower and toilet. Furthermore, the rooms are comfy, clean and affordable. Once you come, you will never want to leave us.

In addition, Petit Hostel stands out for its common area: an elegant space with tables, high chairs, an iconic yellow coach and a coffee and snacks machines. It's the perfect place for recharging and meeting new friends from around the world.

Due to Coronavirus (COVID-19), Petit Hostel is taking sanitation measures to help protect the safety of guest and staff. Some of them:
- Daily cleaning of the entire accommodation with disinfecting solutions.
- Beds and lockers will be disinfected at the end of each guest’s stay.
- Personal protective equipment, including masks and hand sanitizer, will be available to guests.
- Staff equipped with protective equipment. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 8.9

  • Staff 9.0

  • Atmosphere 8.9

  • Cleanliness 9.3

  • Facilities 8.9


Latest Reviews

  • 9.7

    Superb

    24 Jan 2020
    Very clean and very modern and everything is done with technology. Had an issue with a guest in my room, but the staff took care of it and apologized.
    USA, Male, 18-24
  • 9.7

    Superb

    23 Jan 2020
    It a very clean and organized place, the check in process was easy, the decoration and atmosphere it’s pretty nice too.
    Colombia, Female, 25-30
  • 9.7

    Superb

    15 Jan 2020
    Great value for the money, very smooth communication with the staff from the very beginning after my booking. The place is spotless (very clean), comfortable beds. There is a checking system trough a automatic machine 24/7, staff is there physicaly only during certain hours but you can contact via phone any time. Very calm location just 10 minutes walk to the very center of Madrid.
    Czech Republic, Male, 25-30
  • 9.1

    Superb

    30 Jan 2020
    Petit Hostel definitely spoiled me for my first stay in a hostel ever! Julie, a staff member, was very helpful in arranging my stay and went above and beyond during each step of the way. The rooms and facilities were very clean, comfortable, and practical. My only concerns were that there were several flies in the shower stall and the motion sensors for the ensuite bathroom and shower stalls were slightly too sensitive. Otherwise, I very much so enjoyed my stay and would recommend it to most
    Canada, Female, 18-24
  • 8.9

    Fabulous

    31 Jan 2020
    Clean and nice facilities! The entry room is pretty much the only area for people to hang out and it’s not very inviting so don’t expect to be able to meet and get to know everyone.
    USA, Female, 18-24
  • 8.3

    Fabulous

    19 Feb 2020
    The whole place is very sleek and modern. The staff is helpful but I didn't see them around very much. The common room was a little small and uneventful but overall it was a nice stay
    USA, Male, 18-24
  • 8.0

    Fabulous

    13 Jul 2020
    We stayed at Petit Hostel in July 2020 so can’t comment on atmosphere or staff due to changes made due to Covid-19, however the hostel itself was fantastic, not quite central but only a short walk to major sightseeing areas like the Palacio Real
    England, Mixed Group, 18-24
  • 8.0

    Fabulous

    30 Jan 2020
    We had an amazing experience with the staff! Very welcoming and kind During our stay, we felt that the under bed storage was not secure. The key card could be easily be replicated or taken as you have to use it for power. We had an issue with our shower later in the night and would have loved a 24 hour reception for assistance. Additional shared showers outside the rooms would have been helpful in this situation. Blankets were also thin and small. Rooms were mostly kept clean :)
    Australia, Female, 18-24
  • 4.0

    Rating

    28 Jun 2020
    No one to answer our calls (9 calls) It is supposed that someone Will be at primeses Sunday between 10am and 3pm to help us in case of need but no one was there The machine for check-in wasn't working, We waited 1 hour before they fixed it The room wasn't cleaned for many days, it was dirty and smell very bad, there was s*** in WC and cigarettes in the bathroom. The housekeeper didn't clean and no one to verify her job. The hostel refused to change room for us, we left one hour after check in
    Morocco, Male, 25-30
  • 3.4

    Rating

    01 Jul 2020
    The reception is made by a machine. Bad place to socialize. The worse thing about the hostel is that the bathroom and the toilets are inside the bedroom, or I could say that my bed was in the bathroom/toilet. Awakened by toilet noises :-( Lots of hostels in Madrid have a better location.
    Belgium, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Vending Machines
Entertainment
  • Wi-Fi


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