Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELLATION/ NO-SHOW/ SHORTEN PERIOD OF STAY POLICY:

Any cancellation and reduced period of stay must be notify to the Hotel Reservation Dept. as early as possible.
In case of early departure, the hotel will be charge the entire reserved stay plus tax.
No refundable In case of a non-arrival on the scheduled date (no show).

Additional Terms and Conditions

contact at E-mail : info@phiphiarboreal.com

The following group types are not accepted by this hostel: Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

CHIRD POLICY: (Maximum 3 persons in room)

* Free of charge for 1 child under 9 years old sharing parents room without extra bed.
* Compulsory American breakfast will be charge at THB 150.-child/meal.

TERM AND CONDITION OF PAYMENT:

Full pre payment should be transferred to the hotel account for guarantee the room before arrival. No space will be blocked unless a deposit is paid.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located on the tropical island of Phi Phi in the south of Thailand Phi Phi Arboreal Resort sits proudly between two exciting natural realms the ocean, facing to both of Loh Dalum Bay and Ao Ton Tri and the tropical garden that are so abundant throughout this island. And regardless of whether you prefer being horizontally-inclined for much of your stay could exploring the great outdoors, such as Viking Cave, Maya Bay, Phi Phi Lay Bay and Bamboo Island.

Our 30 rooms including of Superior and Deluxe rooms. All rooms feature with Air-Condition Satellite TV , Mini Bar, Coffee & Tea making facilities, Hot & Cold water,

Children 0-8 year(s)Stay for free if using existing bedding.
Guests 9 years and older are considered adults.Extra beds are dependent on the room you choose.

All rooms feature:

* Air-Condition
* Satellite TV
* Mini Bar
* Coffee & Tea making facilities
* Wardrobe & Dressing Table
* Hot & Cold water
* All major credit cards are accepted

Remark :
-Hair Dryer have only Reception area. Can lend bring use to the room free service.
-Free wi-fi at Reception area/ Restaurant area.

The price not include charge service fees from Bank.

We will charge 3% for Bank fees from your Visa/ Master card and charge 4% for Bank fees from your American Express card.

On period Peak Season 16 Dec, - 20 Jan, / 16 Dec, - 20 Jan, (every year) My policy : This booking is Non-Refundable and cannot be amended or modified. Failure to arrive at your hotel will be treated as a No-Show and no refund.

1.On period Low Season 21 Apr, - 31 Oct, (every year)

Policy : 3 days cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay

2.On period High Season 21 jan - 20 Apr, / 1 Nov, - 15 Dec, (every year)

Policy : 7 days cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay

3.On period Peak Season 16 Dec, - 20 Jan, (every year)

Policy : The resort will charged on credit card full the price on reservation date and non-refundable.

-Check in time on 12:00 am. (midday)
-Check out time on 11:00 am.
-Check out late have charge 200 Baht./1 hour (500 Baht./1 hour Only Peak-Season during 16 Dec,-20 Jan, of every year) -Breakfast is American breakfast.
-Breakfast time on 08:00 - 10:00 am. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    14 May 2017
    i loved this place! it was a tough hike up to the top, but the staff carries all your bags for you. it's also close to the viewpoint which was beautiful. overall it was a great stay
    USA, Female, 18-24
  • 9.7

    Superb

    18 Nov 2019
    There is a massive dinning area with good food, there is a little bit of a climb to the hotel but you can't avoid that anywhere you go on phi phi
    England, Male, 31-40
  • 8.9

    Fabulous

    30 May 2017
    Really nice staff and very helpful. If you're taking a suitcase the stairs going up might be a bit of a struggle because they're a good amount of stairs heading up but the staff takes your luggage once you get there and offer a drink. Room was nice and clean but the water pressure was low.
    USA, All Male Group, 18-24
  • 8.0

    Fabulous

    13 Apr 2017
    Nice treat after all of the minimal hostels we had been staying in. We rented a private room with aircon which had everything, including a fridge and tv. The views are amazing but the hike to get to the top really is quite something, prepair for a good quad workout! (no seriously, trust that in all of the reviews lol) You are greeted with a cold glass of juice which is Nice, and staff was kind and helpful. Would recommend but honestly quite over priced in my opinion. Restaurant was amazing.
    Canada, Couple, 18-24
  • 6.9

    Good

    08 Sep 2017
    Decent private rooms but dated with no atmosphere nor Wi-Fi in the rooms. Quiet location but close enough to the action with a great view.
    England, Male, 18-24
  • 6.9

    Good

    20 Aug 2017
    Overall a good experience. Stayed for one night, lady at reception spoke good English and was very helpful. Yes you have to climb very steep steps which are tiring but if you want a fantastic view then that's the consequences you have to take! We were offered a deluxe room as it was free so had a balcony with a lovely view. Room wasn't the cleanest and they were very strict on fees if you get anything dirty. Location is well, with only a ten minute walk to the beach
    England, Female, 18-24
  • 6.3

    Good

    26 Apr 2017
    The views are incredible, but a few things were annoying - I've had cleaner showers in cheap hostels - and there is signs up in reception saying you have to pay to charge your phone there and pay to use the toilet... I've paid 100BHT a night and not had to pay to charge or go to the loo.
    England, Male, 18-24
  • 6.0

    Good

    29 Jun 2017
    There were SO many ants in my room. Everywhere--on the walls, in the toilet, in the bed, inside the pillows (!!). Otherwise the room was nice, but definitely not worth the price.
    Canada, Female, 18-24
  • 5.4

    Rating

    22 Jun 2017
    Very unaccommodating and we're treated poorly.
    Mexico, Female, 18-24
  • 3.7

    Rating

    15 Jun 2017
    No WiFi in room, and it's very far away from the pier. The bathroom was falling apart. The only saving grace of this place is that it's right next to the viewpoint. Also don't let staff clean your room they leave the door open and let in loads of mossies.
    England, Male, 18-24
Read all reviews

Facilities

General
  • Air Conditioning
  • Breakfast Not Included
  • Safe Deposit Box
Services
  • Housekeeping
  • Tours/Travel Desk
Food & Drink
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities


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