Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Phoenix Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
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Property Description

Phoenix Hostel, is located at the city center, only two blocks away from the main square, tourist information office, the museum, and the Nahuel Huapi Lake. In Phoenix, you´ll find a worm, family and fun environment, where you can chill out, and have a good time. We also have a qualified staff who can provide you information about where to go around town.

Phoenix Hostel is located in Morales street, only one and a half block up, straight from the main square (Centro Civico), and half block away from all the Bar´s and Brew Pubs.

We have 4 Bed Dorms with private Bathrooms, 4 Bed Dorms With Share Bathrooms, Double rooms with private Bathrooms and Twin rooms with private bathrooms.

Phoenix Hostel's Policies & Conditions:

Check in from 14:00 pm.
Check out before 11:00 am.

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
24/7 Reception. View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 7.2

  • Location 9.1

  • Staff 8.0

  • Atmosphere 7.3

  • Cleanliness 5.8

  • Facilities 6.9

Latest Reviews

  • 10.0


    29 Oct 2018
    Best place we stayed! Great staff who were incredibly helpful! Couldn't reccomend this place enough!
    New Zealand, Male, 31-40
  • 10.0


    23 Feb 2018
    Had a really good stay, the hostel is very pleasant, clean and in a great location for enjoying the centre of Bariloche. Staff were were friendly and the kitchen is well equipped, free breakfast is a nice touch too.
    England, All Male Group, 18-24
  • 9.4


    22 Dec 2018
    A good place to chill
    Israel, Male, 25-30
  • 8.9


    16 Feb 2018
    Only stayed here for a night and it was great for the price. Nearby to some great restaurants / bars and has a nice outdoor space in the front. Nice guys working there too. Only complaint was I couldn’t lock my bag up, but I wasn’t worried about anything getting stolen.
    USA, Male, 25-30
  • 8.3


    10 Feb 2018
    Hostel is in a good location in the centre of Bariloche. Facilities are basic - kitchen was a good size though. Staff were knowledgeable. There are no personal lockers in the rooms. Other people staying were friendly. Not much atmosphere but overall it was an okay stay.
    England, Female, 25-30
  • 8.0


    20 Jan 2020
    Good hostel and good value for money. Bathrooms could be cleaner but are definitely useable. Big kitchen with plenty of utensils, albeit a bit run down. Friendly and helpful staff.
    England, Couple, 18-24
  • 7.4

    Very Good

    19 Nov 2018
    Good location. Staff speak little English but try to be helpful.
    England, Female, 25-30
  • 6.9


    06 Mar 2018
    We booked the twin room when we got off the plane in a panic. For the price we paid we ended up moving to nice hotel down the road in a better location the next night. For sure the people and staff were lovely, but the place is pretty grimy, they hadn’t put the sheets on and there was no duvet cover. The bathroom was like a makeshift showerhead placed in a toilet cubicle. The breakfast was super sad, some stale bread rolls, cornflakes. Not great. Super loud and quality of stay was pretty poor.
    Australia, Mixed Group, 25-30
  • 6.3


    08 Jan 2019
    There was no lock on the door of our private room when we arrived (although they did install one later).staff was nice but it kind of feels like a half way house and not like a hostel, very at odds with with most other places in bariloche.
    Switzerland, Couple, 31-40
  • 5.7


    21 Dec 2018
    Daniel from the staff was very nice and helpful, the location is by far one of the bests, but the hostel itself was terrible, the room was very dirty as well the bathroom and the price was way too expensive.
    Israel, All Male Group, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cooker
  • Fridge/Freezer
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • Currency Exchange
  • Internet Access
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Board Games
  • Wii