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Phoenix Hostel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
8.1
Fabulous 2451 Total Reviews
  • Value For Money 8.4
  • Security 8.2
  • Location 8.6
  • Staff 9.0
  • Atmosphere 7.9
  • Cleanliness 7.2
  • Facilities 7.1
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8.1
Fabulous 2451 Total Reviews
  • Value For Money 8.4
  • Security 8.2
  • Location 8.6
  • Staff 9.0
  • Atmosphere 7.9
  • Cleanliness 7.2
  • Facilities 7.1

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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2nd Jan 2018
6.9

My buddies and I booked a 6 bed mixed dorm for 2 nights. We are pretty sure that the blankets and pillow cases do not get washed between guests, just the bottom sheets. Also the place smells like a bird cage. Like REALLY. It smelled mainly in the lounge/bar area, and it was hard to take. However, other than those two main issues and the overall lack of cleanliness the place was fine.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
  • 1 review
29th Dec 2017
2.0

VERY BAD EXPERIENCE, AND BAD SERVICE

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • rer_iii186
  • USA, Male, 18-24
  • Novice Nomad
  • 1 review
29th Dec 2017
7.1

All good in the hood. Used to really outstanding hostels. But if your not picky this place is fantastic. Would probably stay again.

    • 8.0Value For Money
    • 8.0Security
    • 6.0Location
    • 6.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 4.0Cleanliness
  • nimrod8914561
  • Israel, Male, 18-24
  • Novice Nomad
  • 3 reviews
27th Dec 2017
6.6

Good wifi. The dorm rooms are very simple, not so clean, lacks ventilation, 3 bed bunks, small showers and bathrooms. They charge you for leaving bags on check out day. The kitchen only has a refrigerator and a microwave. No privacy in the dorm room. The only possible justification for the price is the location. It's good for people who only come back to the hostel to sleep. And it looks like the blanket cover doesn't get changed.

    • 4.0Value For Money
    • 8.0Security
    • 10.0Location
    • 4.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Australia, Female, 25-30
  • Novice Nomad
  • 7 reviews
23rd Dec 2017
9.7

Great cosy place! I have stayed in the big name hostels in London and I preferrred this! Small rooms and noisy at night but nothing unexpected in a 6 bed dormitory. One of London's best options!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Singapore, Female, 25-30
  • Novice Nomad
  • 4 reviews
22nd Dec 2017
7.7

Very near to tube but not city centre. Basic facilities, microwave for heating up your own food but not fully self-catering. Rooms were fairly comfortable, bathrooms were clean with hot showers, a tad small but not an issue. Music in the common area was kept blasting all the time for some reason, and could be heard even from upstairs. Room had very creaky floors. Breakfast is cheap (2 pounds) and quite basic, toast, cereal, spreads, coffee & tea were free even if you don't buy breakfast.

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 6.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • rose17rmmr3941
  • Mexico, Female, 18-24
  • Novice Nomad
  • 4 reviews
21st Dec 2017
6.0

Bathroom pressure was poor and the temperature changed drastically. Beds creaked a lot.

    • 6.0Value For Money
    • 6.0Security
    • 6.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
21st Dec 2017
3.1

The Cleanliness was awful, lot of things seems to be dirty. There is a miscommunication between the staff members, the rules inside the hostel are not clear at all. One of the staff members was very arrogant (beard guy). The other ones were ok.

    • 4.0Value For Money
    • 4.0Security
    • 4.0Location
    • 4.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Australia, Female, 25-30
  • Novice Nomad
  • 9 reviews
20th Dec 2017
7.1

This was just one of those “you get for what you pay for” places. The sitting area downstairs was good, doesn’t matter too much that it’s the pub. The rooms are way too small for the amount of beds/people/luggage. Doubt it would pass OH&S standards. Tiny bathrooms. And you’ll likely be woken up at 7am by music blasting from the pub. The staff were lovely though and there seemed to always be someone cleaning and going over bathrooms/rooms

    • 8.0Value For Money
    • 4.0Security
    • 8.0Location
    • 6.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Australia, Female, 18-24
  • Avid Traveller
  • 10 reviews
17th Dec 2017
9.1

Staff were great, breakfast was very cheap and decent. Kitchen facilities were not good though, only had a fridge and microwave. Rooms are so small so luggage became an issue. Showers were were pretty good. Great budget hostel and would stay here again if I was short on money

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness

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