Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

A family runs this hotel that was built 2018 with a friendly atmosphere. This is the place for all tourists who want to meet other travelers as well as get a home-away-of-home-feeling in your traveling. We’ve got something really great going on here and we can’t wait for you to come and experience it. Initially, we set out to offer affordable accommodation that provided everything a traveler could want or need. Where smiles are genuine and intentions are pure. Where you can find the human in humanity.

We offer private rooms and mixed dorm rooms, all of which included breakfast and air-conditioned during the night to ensure you have a comfortable nights sleep.

We also offer: Free Pick up service at the Phong Nha Bus Station, Free high-speed Wi-Fi access and Free National Park map.

***Property Policies & Conditions:
1. Cancellation Policy: 1 day before arrival.
2. Check in from 12:00 to 23:00.
3. Check out before 11:00.
4. Payment upon arrival by cash or credit card.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No smoking in rooms, but designated area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    06 Nov 2019
    I just one night. But I don't want leave. Very friendly local people. The local food amazing. Very clean room. I recommend for everyone. Thank you zon. Jan
    England, Male, 31-40
  • 10.0


    12 Aug 2019
    Breakfast it was wonderful, I loved that they pick up in the bus station and drop U in the end.
    Mexico, Female, 25-30
  • 10.0


    23 May 2019
    Phong Nha Friendly Home was an all-around amazing stay. Not only was the room very clean and spacious, but the amenities and kindness of our hosts exceeded all expectations. We were even picked up from downtown at 4 am after arriving via sleeper bus, and driven back to Friendly Home. The host went above and beyond at making us feel welcome and comfortable, and I can't think of a single thing that I would change about our stay. 11/10. Thank you Friendly Home!
    USA, Couple, 25-30
  • 10.0


    16 Apr 2019
    John and his family are the greatest. They took care of absolutely everything for us - 4 am pick up at bus stop and early check in, breakfast at any time, private tour with taxi, late dinner, organized tours, motorcycle rentals, and much more. From my first breakfast with John's 3-year-old son, to having a beer together, to our departure with a hug, this was a stay with close friends.
    Canada, Male, 41+
  • 10.0


    21 Mar 2019
    Fantastic place and host in a great spot
    Canada, Male, 31-40
  • 10.0


    07 Mar 2019
    I loved my stay here! I was in the dorm space for 2 nights and had the very large bed all to myself on the 1st night since no one else was there at that time. It was wonderful! The host is very sweet and always there to help. The location is perfect - not too far from town and a 1 minute walk to some of the best river views. I also loved how bicycle rental is free. Thank you so much for a wonderful stay. :)
    USA, Female, 31-40
  • 10.0


    07 Mar 2019
    I wish I could give this homestay a higher rating! The room we stayed in was beautiful and very comfy. The staff was incredible. The owner picked us up from the bus station, he was so nice! The receptionist is the absolute best person ever, she was so helpful, sweet, and funny! She helped us with our tours and was very honest with the pricing and what she recommended. After the tour she let us shower and refresh even though we were already had checked out, and then dropped us back to the bus!
    USA, Couple, 18-24
  • 10.0


    07 Mar 2019
    They do their very best to make it comfortable for their guests, the owner is always around smiling and helping with whatever you need. The receptionist (Ms Nhan) is great, a friendly young girl that is always around to help you with whatever you need, her English is great so no language barrier. So definitely recommended if you are looking for a place to stay in Phong Nha where you can have a comfortable sleep, hot shower, relax atmosphere and simply everything you need
    Australia, Male, 25-30
  • 9.7


    05 May 2019
    Very clean and lovely helpful staff who are eager to assist with coordinating travel logistics and bookings. Would recommend
    Canada, Couple, 25-30
  • 9.4


    09 Aug 2019
    About a 10minute, enjoyable walk out of town. Not a homestay in the sense that you will be eating with the family in their home but very comfortable bungalows and nice breakfast included. Beautiful views of the mountains away with a peaceful atmosphere
    Australia, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Fridge/Freezer
  • Hair Dryers
  • Outdoor Terrace
  • Parking
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi