Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Phong Nha Tuan Garden House are located in Cu lac 1, Son Trach, Bo Trach, Quang Binh Province, is approximately 1 km to Phong Nha Tuan Garden House from the Phong Nha town centre. If you are coming by buses we provide a FREE pick up from the bus stop, just let us know what bus company you are traveling. Family run Homestay with friendly atmosphere. Overlooking the beautiful garden with peaceful and cool air and Son River 50 meters away you can go to swim and enjoy the view on Son River and we have billiards for guests to play and relax. This is the place for you who want to meet other travelers as well as get a home-away-of-home-feeling in your traveling.We’ve got something really great going on here and we can wait for you to come and experience it. Initially we set out to offer affordable accommodation that provided everything a traveller could want or need. Where smiles are genuine and intentions are pure. Where you can find the' human' in humanity.
We offers both dorm and private rooms and family room, all of which include breakfast and are 2-way type air-conditioned during the night to ensure you have a comfortable nights’ sleep.
Phong Nha Tuan Garden House have spacious and comfortable and beautifull garden , an excellent place to relax with hammocks in the garden after a long day visiting the caves in Phong Nha !

We also provide:
- Free bicycle
- Free pick up at bus stop
- Free high speed Wi-Fi access
- Free city maps

With loads to offer, there is always something going on at Phong Nha Tuan Garden House:
- Cave and jungle adventure tours in the UNESCO World Heritage Site of Phong Nha-Ke Bang National Park and surrounding cave systems
- Easy Rider
- Cave tours
- Private transfers
- Onsite laundy and much much more...
We have awesome travel desk staff who are ready to help with all your travel needs. Feel free to speak to them about anything from local daily recommendations to full country itinerary planning.

Phong Nha Tuan Garden House is the place for you who want to meet other travelers as well as get a home-away-of-home-feeling in your traveling. Our goal is from the moment you land in Phong Nha to the moment you leave, we want your traveling adventure to be a trip of a life time. Let us help you have the best experience possible.

Be friendly and Best Friends Forever!

***Property Policies & Conditions:
1. Cancellation Policy: 2 days before arrival.
2. Check in from 12:00 to 23:00.
3. Check out before 11:00.
4. Payment upon arrival by cash or credit card.
- Extra 3% bank surcharge is applied when using credit card.
5. Taxes: included.
6. Breakfast: included.
7. No Curfew.
9. No smoking in rooms, but designated area is provided.
10. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 9.5

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.7

Latest Reviews

  • 10.0


    23 Feb 2020
    Amazing stay, so clean and peaceful and the hosts went above and beyond. Will definitely be staying again
    British Virgin Islands, Female, 25-30
  • 10.0


    17 Dec 2019
    Such a nice place to stay! They picked us up from the bus and dropped us off again when we left. Lovely lovely staff that help with everything you need. Family dinner was amazing and the room was such good value for money. Recommend to anyone!
    England, Couple, 18-24
  • 10.0


    25 Nov 2019
    CANNOT RECOMMEND ENOUGH! Had the best stay and wish we could have stayed longer. Hung helped us arranged a tour before arrival that was incredible. Food was also possibly the best we had across Vietnam. Plus the puppies were the best bonus. Came and picked us up at 3am from the bus as well. Amazing stay!
    England, Female, 18-24
  • 9.7


    20 Feb 2020
    Tuans guesthouse was lovely, the family meal was a highlight and so were the banana pancakes! Beds were comfy and it has a nice big social area to meet others
    England, All Female Group, 18-24
  • 9.7


    10 Feb 2020
    Wonderful stay at the Garden Hostel, would definitely recommend. The family are incredible, very welcoming and helpful for booking activities and further travel arrangements. Hung especially is a real asset to this Hostel, he kept everyone laughing and was always quick to help with anything you need. Recommend staying for the family dinners, great opportunity to meet others staying in the hostel and mamas cooking is great.
    England, Female, 25-30
  • 9.7


    01 Dec 2019
    Awesome homestay!! Host is super helpful with everything and with getting around / organising tours. His English is good. Rooms are clean and big. Great facilities, within walking distance of the main road. I would definitely recommend this place to anyone as it is agreat spot and very good value for money.
    South Africa, Couple, 25-30
  • 9.4


    10 Feb 2020
    Super nice place to stay.. The food is amazing, the family dinners are a must
    New Zealand, Female, 31-40
  • 9.4


    16 Jan 2020
    Hung was a wonderful host, he had a lot of great recommendations on tours and things to do around Phong Nha and was always around to chat about whatever. He picked me up and dropped me at the bus station as well which was very kind. The family dinners are nice to meet other travellers and the atmosphere is very friendly. Would gladly stay here again.
    Australia, Female, 18-24
  • 9.1


    15 Feb 2020
    The staff and homestay was great! But if you’re taking the night bus from Phang nha to Ninh Bin they say you’ll get there at 5 am but I’m reality you get there at 3 am. This happened to a few friends of ours as well.
    Canada, Male, 18-24
  • 9.1


    05 Feb 2020
    It was a new spot. Cool and chill. Staff was a little difficult to deal with because they didn’t speak great English but they were nice. They had a pool but it wasn’t that clean. Rooms were definitely nice and clean though. Free breakfast was okay but they’d charge you if you wanted more coffee. Family dinners for a fee, but that was nice. Overall I would recommend it to people with some caveats.
    Canada, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi