Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Phong Nha Tuan Garden House are located in Cu lac 1, Son Trach, Bo Trach, Quang Binh Province, is approximately 1 km to Phong Nha Tuan Garden House from the Phong Nha town centre. If you are coming by buses we provide a FREE pick up from the bus stop, just let us know what bus company you are traveling. Family run Homestay with friendly atmosphere. Overlooking the beautiful garden with peaceful and cool air and Son River 50 meters away you can go to swim and enjoy the view on Son River and we have billiards for guests to play and relax. This is the place for you who want to meet other travelers as well as get a home-away-of-home-feeling in your traveling.We’ve got something really great going on here and we can wait for you to come and experience it. Initially we set out to offer affordable accommodation that provided everything a traveller could want or need. Where smiles are genuine and intentions are pure. Where you can find the" human" in humanity.
We offers both dorm and private rooms and family room, all of which include breakfast and are 2-way type air-conditioned during the night to ensure you have a comfortable nights’ sleep.
Phong Nha Tuan Garden House have spacious and comfortable and beautifull garden , an excellent place to relax with hammocks in the garden after a long day visiting the caves in Phong Nha !

We also provide:
- Free bicycle
- Free pick up at bus stop
- Free high speed Wi-Fi access
- Free city maps

With loads to offer, there is always something going on at Phong Nha Tuan Garden House:
- Cave and jungle adventure tours in the UNESCO World Heritage Site of Phong Nha-Ke Bang National Park and surrounding cave systems
- Easy Rider
- Cave tours
- Private transfers
- Onsite laundy and much much more...
We have awesome travel desk staff who are ready to help with all your travel needs. Feel free to speak to them about anything from local daily recommendations to full country itinerary planning.

Phong Nha Tuan Garden House is the place for you who want to meet other travelers as well as get a home-away-of-home-feeling in your traveling. Our goal is from the moment you land in Phong Nha to the moment you leave, we want your traveling adventure to be a trip of a life time. Let us help you have the best experience possible.

Be friendly and Best Friends Forever!

***Property Policies & Conditions:
1. Cancellation Policy: 2 days before arrival.
2. Check in from 12:00 to 23:00.
3. Check out before 11:00.
4. Payment upon arrival by cash or credit card.
- Extra 3% bank surcharge is applied when using credit card.
5. Taxes: included.
6. Breakfast: included.
7. No Curfew.
9. No smoking in rooms, but designated area is provided.
10. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.4

  • Location 9.2

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.5

  • Facilities 9.6

Latest Reviews

  • 10.0


    26 Jun 2019
    Awesome hospitality. Nice that it’s not right down town. Beautiful place. Relaxing and fun at the same time!
    Canada, Female, 18-24
  • 10.0


    04 Jun 2019
    We had a lovely stay here. The family are so friendly and very accommodating. Hung was very useful in helping us book the tour we wanted to do and he even went above and beyond and taught us how to drive a motorbike for free. The place is really beautiful, and we thoroughly enjoyed the pool as it was very hot weather.
    England, Couple, 18-24
  • 10.0


    14 May 2019
    We had the most amazing time here! Such a chilled out vibe at this family run hostel with the sweetest, most helpful and fun hosts. Hung, who is only 19 and runs the hostel with his family, is a gem! Make sure to sit down at one of the family dinners - amazing authentic food and great atmosphere. Hung is also really helpful when it comes to tours and which ones to pick. So glad we went there
    England, Female, 25-30
  • 10.0


    03 May 2019
    You should definitely stay here!Our group of four (a young couple and two friends) stayed here for two nights. We got the family room with a comfy double bed and a large bunk bed with stairs. En-suite Bathroom was very big and the whole place was extremely clean! Hung WhatsApped me before we arrived and arranged to pick us up from the bus stop, it’s was after 9pm, they also dropped us off. Pool is great. Hung’s son was the best host we have had on our trip and his English is perfect, 10/10!!
    England, Mixed Group, 18-24
  • 10.0


    30 Apr 2019
    This was the best experience I have had staying anywhere- hostel or hotel. Hung our host was kind enough to pick me up at 11pm at night when my bus arrived in town. The dorm was ambient, clean and comfortable with nice natural light. The pool is amazing- the breakfast was sooo good! (Banana Pancakes). I was able to rent a scooter and he gave me recommendations for lots of thing to do! I would highly recommend this home stay 👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻!!
    Australia, Female, 25-30
  • 10.0


    24 Apr 2019
    This was the best hostel that I’ve stayed in in all of my travels by far. It’s run by the nicest family, and Hung, the younger son, goes out of his way to make sure that you’re taken care of. He both picked me up and dropped me off at the bus at 4am. He also booked all of my caving adventures which were amazing. The place has a great pool and free bicycles for use during the day. A great find!
    USA, Female, 31-40
  • 10.0


    17 Apr 2019
    We had an incredible stay at Tuans Garden house. Hung and his family went out of their way to help us arrange tours and have a wonderful stay. The rooms are very clean, air conditioned, and well maintained and the pool and cold drinks are amazing with the hot weather. 10/10 would recommend to anyone. We were also able to rent motorbikes from them to see Paradise Cave, which were easy to use and in good condition.
    USA, All Female Group, 25-30
  • 10.0


    13 Apr 2019
    First, do yourself a favor and add Phong Nha to your itinerary. You won’t regret it. Tuan Garden House was a perfect home base for us to explore the area. The town is small, and this property is just off the main drag which is nice for quiet time when you need it. The family that owns the Homestay is so welcoming and friendly and helped with anything we needed. We really enjoyed the home cooked family meal, the grab and go fridge, and homey atmosphere. Such a great value! Highly recommended!
    USA, Couple, 31-40
  • 9.7


    31 May 2019
    Great hostel!!!! The family that run it our lovely and would recommend to anyone going to have the family meal! Swimming pool was an extra bonus and they set out there way to put us in a private room when we had booked a 6 bed mixed dorm. Would definitely recommend to stay here.
    England, Couple, 18-24
  • 8.9


    27 Jun 2019
    Our stay here was awesome! We arrived by night bus at 4am and the owner Hung came and picked us up from our bus stop! We were able to check in early to our room to get some sleep after our travels as well. The staff here were amazing and the facilities were beautiful (ie pool). Only downside is that the food at the hostel is not the best, but there are a lot of restaurants in the city center that we were able to get to quickly with motor bikes. I would definitely stay here again!
    Canada, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi