Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Guests can enjoy a meal at the on-site restaurant, followed with a drink at the bar,free WiFi access.
All rooms are established with air-conditioned and are fitted with a wardrobe. The bathroom are equipped with shower facility and a hairdryer. Extras include slippers and free toiletries.
There is a 24-hour front desk at the property.
Great Deals from Pillow Backpacker Hostel:
- FREE 1 night stay for Package tours: Halong Bay and Sapa Trekking
- FREE BREAKFAST
- FREE BEER FROM 6PM View House Rules
- Free City Maps
- Free Internet Access
- Free WiFi
- Air Conditioning
- Cable TV
- Card Phones
- Ceiling Fan
- Hair Dryers
- Hot Showers
- Hot Tub
- Outdoor Terrace
- Reading Light
- Safe Deposit Box
- Security Lockers
- 24 Hour Reception
- 24 Hour Security
- Bicycle Hire
- Internet Access
- Late check-out
- Laundry Facilities
- Luggage Storage
- Postal Service
- Reception (limited hours)
- Tours/Travel Desk
- Wake-up calls
- Tea & Coffee Making Facilities
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