Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

any cancelation for group please charge 70 % from total amount of reservation

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Created for a new generation of travelers, Pillow Inn Ubud is truly one of a kind hostel located in Central of Ubud ., Exclusively designed privacy pods, in our all en-suite dorms, give you more personal space, a reading light, and safety box with mirror to keep your small items and also big locker for your bag.

You can get the day started right with a breakfast of fresh fruit, smoothies bowl/toast with eggs and avocado/oatmeal, coffee and tea. The property also features a rooftop bar and pool, laundry service, free yoga class every Wednesday and Friday.

Our place is surrounded by Ubud forests but yet is walking distance to unique attractions, restaurants, bars and nightlife. Here you can meet and socialize with other travellers from all around the world, just like you.

A safe and cosy place to have a rest and to enjoy your holiday.

Every weekend we throw small parties with free flow drinks for 1 hour. Starting from 5 PM.

So come and check it out. You’re gonna love it. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.8

  • Location 8.9

  • Staff 9.1

  • Atmosphere 8.2

  • Cleanliness 7.5

  • Facilities 8.1

Latest Reviews

  • 10.0


    23 Aug 2019
    It's a pity I had only a 2-day stay here before my journey back to India. There's honestly not a single thing I could point out that wasn't good here. I landed here the evening when they had a beer pong competition and within the first hour, I was already at it with the rest of the guys. Got to meet some lovely people, great facilities, beautifully spread-out property and very helpful staff. Would definitely recommend the place.
    India, Male, 31-40
  • 10.0


    11 Aug 2019
    One of the best hostel experiences I have ever had! As a solo traveler, Pillow Inn was absolutely perfect. Ubud is a bit more subdued than other areas of Bali but this place made it very easy to meet other travelers - nightly BBQ's, live music, trips, etc. The facilities were amazing, with two gorgeous pools, a rooftop bar, and spacious private bunks (with outlets and a lock box). The staff here remembered everyone's name and did an amazing job in making sure you fit in. Keep it up!
    USA, Male, 25-30
  • 10.0


    19 Jul 2019
    Had a really great stay here, stayed for 7nights and every single night there was an event on, bringing everyone together in these great social atmospheres, Benji the lil doggo is very cute, and would recommend the veggie burger and veggie quesadilla from the restaurant, rooms are cleaned daily and you get fresh towels daily which is sublime, very nice place to just chill for the day if you’re feeling lazy, loved my time here and would definitely come back if I’m ever back in Ubud
    Australia, Male, 18-24
  • 8.6


    17 Jul 2019
    Pillow was a great hostel, it's in the heart of Ubud so you can walk easily to the Monkey Forest, Ubud Palace(cultural dancing), & there's lots of restaurants & shops too. Pros: Friendly staff Social hostel but not like a party if you're trying to rest Staff helps you book travel plans for the day & can help you find a driver Free water Rooftop bar/bar restaurant near entrance Cons: Bathroom/shower area could be cleaner but it's not too bad I'd stay here again.
    USA, Male, 25-30
  • 7.7

    Very Good

    26 Jul 2019
    This place looks like it's seen better days - it was kept quite clean by the staff while I was there but the place is beginning to look shabby and needs a bit of one-off investment to refresh it and restore it to the appearance it has in the video. It was pricey given the faded decor & neglect. Seemed to be lively enough so if you're looking to socialize it won't be difficult and music is switched off at 23:00 so you can get a good nights sleep.
    Ireland, Male, 31-40
  • 7.1

    Very Good

    07 Aug 2019
    I stayed here for 2 nights in a 12 bed basic dorm. The top bunks are too high so it’s really hard to get in and out the beds. The bathroom wasn’t that clean either and didn’t always have hot water. There’s a rooftop bar where people chill and drink in the evenings, so good to meet people. There’s also a pool area but no one really uses it. It’s definitely a place just to crash and have a few drinks in the evening.
    England, Female, 25-30
  • 6.6


    07 Aug 2019
    The hostel has seen better days. There were two 12 bed dorm rooms sharing one bathroom (3 showers, 3 toilets) which were not very clean. The staff came in to clean the bathroom at 7:40am and 9:30pm for about 2 minutes which was disturbing as we were sleeping. I wouldn’t recommend staying here as there are much better hostels around.
    England, Couple, 25-30
  • 6.3


    11 Sep 2019
    The bathroom is really smelly and considering that you have to share it with 23 other people it wasn't even that big. The breakfast is okay but not worth 50k (this is the extra prize you have to pay, usually already included). The vibe is very chill and calm, so there is not a lot of partying going on but I guess it's just because of Ubud in general.
    Germany, All Female Group, 18-24
  • 5.4


    18 Jul 2019
    It wasn’t clean and all old stuff (not as nice as on the pictures). Staff was oke but not always that helpfull. Wouldn’t recommend the place as it’s also quite expensive
    Netherlands, Female, 18-24
  • 5.1


    25 Aug 2019
    We left immediately. The photos and videos provided are clearly from when the place first opened. It looks nothing like that now. The bathroom smelled horrible. There were large dead bugs in the under bed storage. The sheets and pillows provided were dirty with spots on them. They place could be renovated or at a minimum get a fresh coat of paint. It's located on a nice quiet backroad, but catching a taxi from there is more expensive because they know they are your only option.
    USA, Mixed Group, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Foosball