Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

More than 30 days prior to arrival date 10%
7-30 days prior to arrival date 20%
within 7 days of arrival date 30%

Additional Terms and Conditions

Balance payment by cash only

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pineapple Guesthouse

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Pineapple Guesthouse comprises 26 private rooms, a ten bed dorm and a cafe.

The private rooms are all comfortably furnished with good mattresses! 19 of the rooms have air-conditioning, cable TV, en suite bathroom with hot shower, a safe, large fridge and free wifi access. 16 of these are designated superior as they have balconies. Standard rooms have similar facilities but are at the back of the guesthouse with no balconies. Twin rooms with balcony are found in a different building.

We have king (six foot beds), twin and triple rooms available. The triples consist of a double and a single bed, so two of you will have to share a bed.

The dorm room is been very popular. It's a ten bed mixed dormitory. Each bed has its own fan and there's aircon at night from November until April only. Linen and towels are provided and changed regularly. There's a choice of hot and cold showers plus two sinks and a toilet within the dorm area with additional facilities in Pineapple Guesthouse. Each bed has its own light, electric socket for recharging your phones and Ipods and there's a good sized security locker for every person. There's even a communal fridge. It is cleaned daily.

Pineapple Cafe is below the dormitory and has good Thai food at cheap prices, a selection of English foods, a great breakfast menu plus reasonably priced beer and drinks.

Pineapple Guesthouse offers free wi-fi throughout. The guest computer, however has died and will not be replaced due to lack of use these days! There's also a laundry service and book exchange. Airport pickups are available at an extra cost.

Pineapple Guesthouse is located in Karon Plaza. It's a relatively quiet area, especially in low season, but with a number of bars, restaurants and shops in the vicinity there's plenty to keep visitors occupied. Karon Beach is just four or five minutes walk. It's a beautiful stretch of coastline though it can be busy in high season. You are also within walking distance of Kata and close enough to Patong for an exciting night out.

Steve and Lek, your English and Thai hosts, are very knowledgeable about travel within the area and are happy to help in whatever way possible. The staff are all very friendly and a that helps to create the friendly, sociable atmosphere at Pineapple. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    14 Apr 2019
    Good facilities and close to the beach. Staff were excellent with arranging tours and transport.
    England, Male, 31-40
  • 10.0


    09 Jan 2018
    It's a quieter place to stay. Not a party house. Relaxed atmosphere pretty close to the beach. Lots of restaurants and bars in the area to choose from. It's a nice area to decompress if you need it.
    Canada, Male, 41+
  • 9.7


    08 Nov 2018
    We had a great weekend vacation here!
    USA, Female, 18-24
  • 9.7


    21 Jun 2018
    Everything you need for your stay in Phuket! Clean and comfortable with very helpful staff who can always assist with any questuons and point you in the right direction. I loved my time here. It wasn't too crowded and not far from any big attractions. Would come back if im ever back in Phuket!
    Canada, Female, 18-24
  • 9.7


    12 Apr 2018
    Pineapple was a nice relaxing stay. The rooms are spacious and clean. Walking distance to the beach, street food, 7-11, and shops. Not the best for solo travelers as there isn't a social atmosphere, but that can be said about Karon Beach as well. We did hike up to the Big Budda from Pineapple which was a good morning adventure. You can also do laundry here. Aircon and Refrigerator (w/ two bottles of water daily) in each room as well. I would stay here again.
    USA, Male, 31-40
  • 9.4


    09 Jul 2018
    A nice guesthouse. Our host Joe was very helpful with everything. A good location close to a brilliant beach. The room was lovely..very clean..nice bathroom..would stay again...Check out Pims restaurant across the main road .fantastic food..very cheap.
    Ireland, Couple, 41+
  • 9.4


    21 Feb 2018
    This is a great place for the price. The rooms are basic but very clean and comfortable. Ours rooms were cleaned and stocked up with water and towels daily, and Steve was very helpful with any questions with had, whether it was booking a car, ferry, or day trip to the nearby ethical elephant sanctuary (a must do). The only constructive criticism I could make would be that the front reception and cafe area could be tidied up a bit, as it looks a but unprofessional.
    England, Male, 18-24
  • 9.1


    08 Jan 2019
    The staff were sooo nice and helpful. Plus it’s pretty laid back, so I met some cool chill people. It’s a bit out of the way, but it seemed more local which I liked. Way better than Patong beach. There’s a 7-eleven close by and lots of places to eat. Definitely enjoyed.
    Canada, Female, 25-30
  • 9.1


    02 May 2018
    Very clean room and facilities, we even had a fridge for our water and fruit. The staff were lovely and helpful, even did our washing for us for a small fee. They were happy to tell us what we could do around Phuket and when we went to the beach they offered to lend us beach mats and umbrellas. Very pleasant stay, though at low season there aren’t a lot of other people around to socialise with.
    England, Female, 25-30
  • 8.9


    14 Mar 2019
    Staff were very helpful and friendly. They upgraded our room for free, which was so nice. We were also able to borrow beach materials like mats, umbrellas, and towels which was very useful.
    USA, Mixed Group, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • DVD's