Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our staff are here to help with everything, from renting scooters to advice on which beaches to visit!

We offer several types of dormitory, some with air conditioning and hot showers. Others with fans and unheated shower water. All our dormitories are mixed sex.

We recently opened a cafe by the pool with espresso coffee and vegetarian / vegan orientated meals. Cafe opening hours: 7:30 - 23:00

Guests have the option to pay a deposit for locker key (or use your own padlock). Each bed has its own power point and reading lamp. Some of our dorms simply has mattresses on the floor with a power point close by each bed.

Our skate bowl, swimming pool, cafe, movie room and communal kitchen are our key features! All designed and created with loving detail. The skate bowl is to skate all day but closes at 21:00 to ensure all guests get a good nights sleep. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.5

  • Location 8.6

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.5

  • Facilities 9.4

Latest Reviews

  • 10.0


    19 May 2019
    The best hostel I’ve ever stayed at. I was traveling solo but I didn’t have to be alone at all, since meeting people was made so easy and the atmosphere is beyond amazing. The staff was one of the best parts. I had problems with my driver who was going to drive me to the port, and the staff helped me a lot. Especially girl at the reception (Tris?) was really helpful, she spoke many times on the phone with my driver and even when he finally arrived she spoke with him. I wish I had stayed longer.
    Finland, Female, 18-24
  • 10.0


    06 May 2019
    I extended three times, that’s all I have to say!
    Germany, Female, 18-24
  • 10.0


    26 Apr 2019
    There is no better hostel than pipes. Staff, atmosphere and cleanliness is the best you’ll come a cross. Make sure to book more than one night tho. Because if you wanna extend, as you most likely will, it’s usually already fully booked.
    Norway, Male, 18-24
  • 9.7


    16 May 2019
    Loved my stay at Pipes! I'm 29 and sleep is very important to me. Despite being a hostel where it was really easy to make friends and socialise any time of day or night, it was also really quiet in the dorms and easy to sleep. Also the staff were so helpful and participated regularly in the socialising, while also keeping the place ridiculously clean. Really good coffee too! (Second most important thing for me!)
    Australia, Male, 25-30
  • 9.7


    15 May 2019
    Great hostel, comfy beds, cool activities, loved it!
    Belgium, Female, 25-30
  • 9.7


    10 May 2019
    Great vibe here! Definitely recommended.
    American Samoa, Male, 25-30
  • 9.7


    08 May 2019
    This hostel is easily one of the best I’ve ever stayed at. The vibe that’s been created is incredible, the staff are amazing, pool is awesome, it’s super clean and everyone who stays there are super friendly. Most people who stay have been recommend the place by a friend. I wish I could of stayed longer and I’ll 100% be back.
    England, Male, 25-30
  • 9.7


    28 Apr 2019
    Very good atmosphere. If you are looking for a social hostell, this is perfect for you. A lot of surfers, so if this is one of your interests, you will meet a lot of people with the same interests.
    Norway, Male, 18-24
  • 9.1


    30 Apr 2019
    Lovely staff, comfy beds, super clean. Best coffee we have found in Lombok! It's a great place to chill out, the pool area is perfect for a book read, slackline or swim. It's a bit out of the town but it's a 20 minute walk or 5 minute bike. The staff are so friendly and I honestly can't fault the cleanliness! There is no lock on the dorm rooms and the lockers are only big enough for your valuables but that's not a huge problem really.
    England, Female, 25-30
  • 8.9


    17 May 2019
    I enjoyed staying here. You can prepare your food in the kitchen easily and relax at the pool or ‚livingroom‘ area.
    Germany, Female, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi