Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

las cancelaciones deberan hacerse tres dias antes, las resevaciones tendran que ser respetadas por el numero de personas que se reserven en un inicio. cualquier duda o pregunta comunicarse con nosotros.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description


We want you to feel at home so we offer a unique environment, our bilingual staff will give you the Best Service, It will help you in what you need and give you all the information you need to know the best of San Cristobal.

Within walking distance of major attractions, walkers and tourist attractions of the city.

We are a Mexican family with 20 years of providing hosting services. We invite travelers to stay and live with us, rests in our different areas, know and share the environment with other travelers.

BREAKFAST , tradicional food, every morning in our garden, the fruit market is three blocks so take advantage of the free use GUEST'S KITCHEN, enjoying a movie on the TV / DVD or read our books, surf the Internet, take a beer or mezcal in our fireplace or terrace area overlooking the city. Organize barbecues and free salsa lessons.

Our facilities include, en-suite rooms, rooms with shared bathrooms and dormitories with bathrooms for men and women, hot showers 24 hours a day, five common rooms, garden area, fireplace lounge bar, two living room TV / DVD, terrace grill and Mexican cuisine.

Our features include individual lockers , free towels, linens and duvets, free WiFi and cable TV movies.
We offer book exchange, free maps, advice and TOURS for major natural attractions in Chiapas, the Sumidero Canyon, Montebello lakes, waterfalls Chiflón, Palenque and blue water waterfalls . We also have luggage storage.

Enjoy a friendly, fun, clean and safe for travelers, wishing to enjoy to the fullest your time with us.

Please note:
Check in: 12:00 am.
Check out: 11:00 am.

Cancellation Policy: 2 days before.
Only cash accepted upon arrival.

Breakfast time (8:00 am - 10:00 am)

If you need more information please contact us and we will help you with all details. Our contact details will be in your booking confirmation email. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.3

  • Location 9.0

  • Staff 9.5

  • Atmosphere 6.7

  • Cleanliness 8.3

  • Facilities 7.2

Latest Reviews

  • 10.0


    08 May 2022
    One weird quirk is that the fireplace doesn’t actually have a chimney which is pretty whack.
    Canada, Male, 18-24
  • 9.7


    14 May 2022
    Hostel was amazing, staff was super helpful & the vibe was great as well! would always come back!
    Austria, Male, 25-30
  • 9.4


    30 Jun 2022
    Very nice. Not a party hostel and best for the low key traveler looking to get some peace and quiet. Staff was kind and hospitable. Beds were warm with many extra blankets.
    USA, Female, 25-30
  • 8.9


    19 May 2022
    Great place to stay for the price. Cozy private rooms and clean, nice staff and security and good wifi. About 7 minutes walking from main square. Not much of an atmosphere, could be due to the people that stay here are largely stoners. It would help if they had a proper bar that was always open, but I think the guests would rather light one up than have a beer, unfortunate. With that being said I would still stay here again.
    Canada, Male, 31-40
  • 8.3


    30 May 2022
    Staff were very nice. Room was ok, what you pay for. The pillows were very thin. Bathroom could be better, I couldn’t shower one evening because the water just wasn’t turning on.
    England, Female, 25-30
  • 7.4

    Very Good

    26 May 2022
    Pros: The location is okay The kitchen is Allright It is safe The dorms are big Cons Not a social hostel Beds are shaky Not a lot of bathrooms, so it is busy in the morning
    Denmark, Female, 18-24
  • 7.1

    Very Good

    12 May 2022
    It's an average hostel. The beds are nice and the staff is friendly but they couldn't change my reservation when I wanted to leave. It is in a nice neighborhood and also the facilities are very decent (very good kitchen!) but there is not really a vibe there that suits me personally. Also, most people staying there are shortstayers. So not bad, but not amazing either in my opinion. Changed to another hostel later.
    Netherlands, Male, 31-40
  • 6.9


    27 May 2022
    Planet hostel for me was a dark unwelcoming place. Although the staff was nice, the common areas weren't nice. While raining it was cold and wet everywhere.
    Netherlands, Male, 25-30
  • 6.6


    10 May 2022
    The hostel appears quite nice when I arrived. I REALLy appreciated being able to check in early around 10am which is not common. Kitchen was good. The dorms are lacking. The mattress was awful with springs poking me! Theres one outlet for 6 ppl so everyone fights to plug things in. More outlets, better mattresses and less rickety bunk beds would improve this place SO much! The bed shook if you move a hair!!! Oh and better way to lock lockers. Only tiny locks work with them.
    USA, Female, 31-40
  • 6.3


    17 Jun 2022
    Verrrry quiet hostel with nothing going on, good if you want to put your head down but not if you want any interaction. Rooms smelt of cigarettes an the kitchen was super basic and no way of making hot drinks. Nice staff but not for us.
    England, Couple, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi