Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

las cancelaciones deberan hacerse tres dias antes, las resevaciones tendran que ser respetadas por el numero de personas que se reserven en un inicio. cualquier duda o pregunta comunicarse con nosotros.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to PLANET HOSTEL!

We want you to feel at home so we offer a unique environment, our bilingual staff will give you the Best Service, It will help you in what you need and give you all the information you need to know the best of San Cristobal.

Within walking distance of major attractions, walkers and tourist attractions of the city.
We are a Mexican family with 20 years of providing hosting services. We invite travelers to stay and live with us, rests in our different areas, know and share the environment with other travelers.

FREE BREAKFAST every morning in our garden, the fruit market is three blocks so take advantage of the free use GUEST'S KITCHEN, enjoying a movie on the TV / DVD or read our books, surf the Internet, take a beer or mezcal in our fireplace or terrace area overlooking the city. Organize barbecues and free salsa lessons.

Our facilities include, en-suite rooms, rooms with shared bathrooms and dormitories with bathrooms for men and women, hot showers 24 hours a day, five common rooms, garden area, fireplace lounge bar, two living room TV / DVD, terrace grill and Mexican cuisine.

Our features include individual lockers and locks, free towels, linens and duvets, free coffee all day, free breakfast, free WiFi and cable TV movies.
We offer book exchange, free maps, advice and TOURS for major natural attractions in Chiapas, the Sumidero Canyon, Montebello lakes, waterfalls Chiflón, Palenque and blue water waterfalls . We also have luggage storage.

Enjoy a friendly, fun, clean and safe for travelers, wishing to enjoy to the fullest your time with us.


Please note:
Check in: 7:00 am.
Check out: 11:00 am.

Cancellation Policy: 2 days before.
Only cash accepted upon arrival.

Breakfast is inclusive (8:00 am - 10:00 am)
Tax are inclusive.

If you need more information please contact us and we will help you with all details. Our contact details will be in your booking confirmation email. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.0


Latest Reviews

  • 9.4

    Superb

    04 Aug 2018
    Planet hostal is just beautiful... Relaxing and clean with a lovely roof top. Spacious bedrooms and attentive staff.
    England, Female, 31-40
  • 9.1

    Superb

    02 Mar 2019
    Had a very comfortable stay. Facilities were good, breakfast was substantial vegan options. I enjoyed my stay here very much and the staff were super helpful and friendly. Would definately stay here again and enjoyed it very much. Thankyou
    Australia, Male, 25-30
  • 9.1

    Superb

    29 Oct 2017
    Staff was always friendly and helpful, room was clean and bed comfy:) breakfast included and calm location!
    Czech Republic, Couple, 18-24
  • 8.3

    Fabulous

    24 Jul 2017
    Almost everything was good, especially the staff was very friendly and helpfull - thank you very much chicos! Just the breakfast should be a buffet like it is told on the homepage, otherwise it takes too much time until the two girls have prepared your breakfast (you are not the only guest ;) - you may get in a stressfull hurry when you have an appointment afterwards ...
    Germany, Female, 31-40
  • 8.0

    Fabulous

    14 Mar 2017
    We stayed 1 night with a 4am start the next day. Our private room was clean, bathrooms cleaned- however no spare rolls of toilet paper and no soap to wash hands.
    Australia, Couple, 25-30
  • 7.7

    Very Good

    06 Oct 2016
    We only stayed here one night, it was an okay stay. The room was a bit small and dark with no windows outside and the bathroom was tiny. The breakfast was okay, no milk for the coffee though. The location is not very central but not too far and they have a laundry service (however, it is way more expensive than what you can find),
    Israel, Female, 25-30
  • 7.1

    Very Good

    13 Apr 2017
    Nice quiet hostel with good service, comfy dorm beds and a nice breakfast. However terrible for meeting people, especially since most were not travellers. The showers were nice but the sinks in the dorm rooms didn't work. Otherwise very clean and tidy and lovely staff.
    England, Mixed Group, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's
  • Wi-Fi


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