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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

las cancelaciones deberan hacerse tres dias antes, las resevaciones tendran que ser respetadas por el numero de personas que se reserven en un inicio. cualquier duda o pregunta comunicarse con nosotros.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to PLANET HOSTEL!

We want you to feel at home so we offer a unique environment, our bilingual staff will give you the Best Service, It will help you in what you need and give you all the information you need to know the best of San Cristobal.

Within walking distance of major attractions, walkers and tourist attractions of the city.

We are a Mexican family with 20 years of providing hosting services. We invite travelers to stay and live with us, rests in our different areas, know and share the environment with other travelers.

BREAKFAST , tradicional food, every morning in our garden, the fruit market is three blocks so take advantage of the free use GUEST'S KITCHEN, enjoying a movie on the TV / DVD or read our books, surf the Internet, take a beer or mezcal in our fireplace or terrace area overlooking the city. Organize barbecues and free salsa lessons.

Our facilities include, en-suite rooms, rooms with shared bathrooms and dormitories with bathrooms for men and women, hot showers 24 hours a day, five common rooms, garden area, fireplace lounge bar, two living room TV / DVD, terrace grill and Mexican cuisine.

Our features include individual lockers , free towels, linens and duvets, free coffee until 10.00am, breakfast, free WiFi and cable TV movies.
We offer book exchange, free maps, advice and TOURS for major natural attractions in Chiapas, the Sumidero Canyon, Montebello lakes, waterfalls Chiflón, Palenque and blue water waterfalls . We also have luggage storage.

Enjoy a friendly, fun, clean and safe for travelers, wishing to enjoy to the fullest your time with us.


Please note:
Check in: 12:00 am.
Check out: 11:00 am.

Cancellation Policy: 2 days before.
Only cash accepted upon arrival.

Breakfast time (8:00 am - 10:00 am)

If you need more information please contact us and we will help you with all details. Our contact details will be in your booking confirmation email. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.7

  • Security 9.7

  • Location 8.3

  • Staff 8.7

  • Atmosphere 7.0

  • Cleanliness 8.3

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    22 Dec 2020
    This is the best hostel I stayed at in Mexico. The staff are very responsible and kind. The breakfast is good and I was happy with the amenities as well.
    USA, Female, 18-24
  • 10.0

    Superb

    15 Nov 2019
    I loved this hotel ! Staff was really nice and welcoming :) I definitely recommend !
    France, Mixed Group, 18-24
  • 9.7

    Superb

    05 Nov 2019
    This hostel had the BEST breakfast we have had so fare. It was different everyday which was nice. They always had a sweet option and a non sweet option. The beds was comfortable, had a shared bathroom but was no problem. Always clean. We got a free towel for the stay - so nice. Located a little from center but not too fare. Did tours which was way cheaper than in town.
    Denmark, All Female Group, 18-24
  • 9.4

    Superb

    07 Nov 2019
    Clean, comfortable rooms with great breakfast. We had a small bathroom but it was clean with hot water. Not a great place for socialising
    Australia, All Female Group, 31-40
  • 9.1

    Superb

    06 Nov 2019
    Amazing hostel for cheap with everything you need! but unfortunately not much of an atmosphere for a solo traveller - so much potential to be great though as there’s lots of common areas!
    Australia, Female, 18-24
  • 8.9

    Fabulous

    06 Dec 2019
    tasty breakfast, even got a second plate, place isn't in the best shape anymore, some of the lockers dont work, shower door is super loud. Value for money still good
    Germany, Male, 18-24
  • 7.7

    Very Good

    28 Nov 2020
    It was ok but it missed the right atmosphere
    Mexico, Male, 31-40
  • 7.1

    Very Good

    04 Mar 2021
    This is a party hostel. Extremely loud music until late. No one cares that you have an early tour in the morning. Always lots of people, super busy. WiFi didn’t work most of the time. They sell coffee, breakfast & they don’t pay the taxi from the bus station. They don’t respect your reservation, you might end up in another room. It’s nice and big and they have laundry service for a low fee. I wouldn’t stay here again.
    Mexico, Male, 31-40
  • 6.6

    Good

    11 Mar 2021
    It's a nice location with really nice staff. The beds are not so comfortable, very shaky and very soft mattress. The Wifi is unstable and slow. The kitchen is fine, just not so clean, which is due to other guests. Showers are very warm, which is nice.
    Poland, Female, 25-30
  • 6.6

    Good

    08 Nov 2019
    This is an incredibly basic hostel so you get what you pay for but everything in San cristobal is cheap so stay somewhere else. Only positive was their breakfast was great!
    Australia, Female, 25-30
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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