Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30day cancellation policy for groups.

Additional Terms and Conditions

Credit card to secure booking

The following group types are not accepted by this hostel: College / University, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

BOOK with US -We operate daily Transport ALL day long to Tongariro Crossing & Northern Circuit.
6.00am, 7.00am, 8.00am, 9.00am, & 10.00am
Return from Ketatahi 1.30pm, 2.30pm, 3.30pm, 4.30pm 5.30pm
Cost $40 per person return

We are walking distance to mini supermarket, bus stop, cafes & bars, train & bus.
The Lodge has a large communal lounge & kitchen with a fire place and a 42inch LCD TV. All rooms have adjustable heating fresh linen. On site is a private indoor spa pool ( FREE), Guest laundry, breakfast, lunch packs, WiFi, bag & bike storage. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 8.3

  • Location 9.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 10.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    16 Apr 2019
    Everything was just great!
    USA, Female, 41+
  • 10.0


    18 Mar 2019
    Really enjoyed our 3 days here. The shuttle bus was efficient, the location is conviently close to the nearest market or your choice of restaurants (although we preferred the market because we wanted to make use of the great kitchen facilities here at the lodge), and while the beds are the comfiest, they work just fine. Besides, you’ll be so exhausted after a day of adventuring, all you need is a safe place to rest your head. Soaking in the hot tub felt good after being on our feet all day.
    USA, Couple, 25-30
  • 9.7


    25 Oct 2019
    Awesome staff that were willing to accommodate and help whenever needed! Comfortable bed, super clean rooms, bathrooms and kitchen. Would highly recommend!
    New Zealand, Female, 25-30
  • 9.4


    26 Sep 2019
    Plateau Lodge was great! Bathrooms were pristine. Rooms were spacious even for the four bed bunks, and already stocked with extra blankets and pillows. The wifi was limited then you had to pay was the only negative for me. Will stay again.
    USA, Female, 25-30
  • 9.4


    19 Apr 2019
    Everything was great about this hostel except the WiFi wasn’t free and the rooms were super hot. Other than that, all amenities were great and getting to and from the Alpine Crossing was a breeze.
    USA, Female, 25-30
  • 8.9


    02 Jun 2019
    Great staff and able to order breakfast and lunch last minute. Great location, easy walk to the pub. Most uncomfortable bed I slept on during the whole trip. I could feel the metal through the "mattress". Also very firm pillows. Unfortunate as the place was very nice: sink in room, free towels, clean and very well maintained, and nice toasty warm down comforters. Free parking was great.
    USA, Female, 25-30
  • 8.6


    23 May 2019
    The staff at the reception was really helpful, they organized a shuttle from another drop off place, not the for the usual tracking. After a long hiking day I loved it sitting in front of the fire. Definitely recommendable.
    Germany, Female, 31-40
  • 8.0


    19 May 2019
    Brilliant staff/manager, thanks!
    Ireland, Female, 25-30
  • 7.4

    Very Good

    11 Mar 2019
    Nice place to stay when visiting the National Park, a few restaurant options down the road. Hostel was clean, relaxing and had a good country/ lodge vibe to it. Had to pay for wifi and it didn't work that well. Staff were friendly but not helpful with information regarding the location of the pick up shuttle bus to the Crossing- quite a few of the guests missed the bus and the hostel would not arrange another bus but made us wait an hour for the next one, didn't receive an apology either.
    Australia, Female, 25-30
  • 6.3


    18 Mar 2019
    I had a mixed experience while at the hostel. I called when I realized I had booked the wrong date. The phone was answered by a very rude angry man, insinuating I was disrupting his family. How would I know this. The women staff were lovely and helpful. The living area has mould, which I am allergic to. Staff that was making T-shirts was impatient and unwelcoming. Sincerely Marren
    Canada, Female, 41+
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  • Free City Maps
  • Free Parking
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Children's Play Area
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Board Games
  • Wi-Fi