Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30day cancellation policy for groups.

Additional Terms and Conditions

Credit card to secure booking

The following group types are not accepted by this hostel: College / University, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

BOOK with US -We operate daily transport to Tongariro Crossing & Northern Circuit, Whakapapa Ski Field & Mountain Biking Trails

We are walking distance to mini supermarket, bus stop, cafes & bars, train & bus.
The Lodge has a large communal lounge & kitchen with a fire place and a 42inch LCD TV. , Guest laundry, breakfast, lunch packs, WiFi, bag & bike storage. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 7.0

  • Location 9.0

  • Staff 8.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    16 Apr 2021
    Always a great place to stay. Staff are great, informative and accommodating.
    Australia, Male, 31-40
  • 10.0


    06 Apr 2021
    A lovely little spot and the staff were so friendly, so easy to book the shuttle for the crossing and the spa was much needed after that walk. The kitchen was well equipped and so clean. The rooms were warm and the showers were so clean and warm. Would definitely recommend for any backpacker looking for a little slice of luxury whilst doing the crossing.
    England, Female, 18-24
  • 10.0


    10 Feb 2020
    Stayed in both self contained apartment and in a double room with shared bathroom and kitchen facilities. Both were excellent value. Very clean, modern. Shuttle available to the Crossing. The only downside was wifi.
    Canada, Couple, 41+
  • 9.7


    23 Oct 2021
    Have stayed here a few times. Love the place as it suits various budgets and meets our expectations. Friendly owners and staff. Close to the local shops, cafes and pub. Would recommend this place others doing adventure type activities in the area or those just wanting to get away.
    New Zealand, Male, 41+
  • 9.1


    16 Mar 2020
    Very nice to have a hot tub with private booking times! Not very busy when I visited, so not a lot of socialising.
    Germany, Male, 31-40
  • 8.6


    26 Jan 2021
    The location was perfect, just in front of bus station to Tongariro Crossing. But it was easy to hear all of noise. I guess, the wall is really thin.
    Japan, Female, 25-30
  • 8.0


    10 Jan 2020
    Very clean hostile, the rooms were small but did the job. The common area and bathrooms were nice. Biggest problem was that there was no cell phone service or Wi-Fi unless you checked in during hours you could pay for it. They also close the hot tub pretty early. Other than that it was great!
    USA, Female, 25-30
  • 7.4

    Very Good

    20 Feb 2020
    Lovely place and friendly staff. Tried to stay another night but was told there was no space available. Upon checkout, staff in the morning told me there was room but at that point I had already packed and found a new place to stay.
    Canada, Male, 31-40
  • 7.1

    Very Good

    15 Aug 2021
    Stayed in a 4 bunk shared room. No secure lockers. Bed was not comfortable. Heater really low temperature so got cold sleeping without others in the room. One power outlet (2 but 1 is used by heater). Lounge with fireplace is warmer than room. Kitchen well stocked but has no tupperware.1GB wifi code for every 2 days. Spa pool bit murky. Reception not punctual in morning so if they do not answer the phone, ring the bell at reception or knock really hard at reception door. Average value for money.
    New Zealand, Female, 25-30
  • 7.1

    Very Good

    05 Mar 2020
    Generally nice..good location, nice kitchen and clean. No free WiFi included, mattresses are quite thin and the walls are so thin you can hear everything going on inside and out so anyone up late or early are going to keep you up.
    England, Female, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Children's Play Area
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi