Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Play Hostel Arcos introduces an innovative type of accommodation with a trendy design and incomparable comfort.

We offer an unforgettable experience within a refined and newly renovated mansion which presents stunning interior designs, stylish furniture, incredible lighting and colours that emphasize our elegant decoration.

Guests also have access to a terrace, a large courtyard, 24-hour wireless internet and a TV room. You can also enjoy a degree of tranquility by taking advantage of our many common areas.

Our hostel is located in the Palermo Soho neighborhood, which is conveniently located 15 minutes from the downtown core. This neighborhood boasts an abundance of designer boutiques, handcrafts stores, museums, exquisite restaurants, trendy bars and incredible nightlife and is also advantageously located near the easy-to-use public transport system.

Our very knowledgeable staff will always give the best tips about different activities that can be done in town as well as give feedback regarding places to visit within and outside of Buenos Aires.

This place is ideal for backpackers wanting a laid-back and quiet hostel. View House Rules

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Reviews & Ratings

  • Value For Money 7.5

  • Security 8.3

  • Location 9.1

  • Staff 8.4

  • Atmosphere 7.7

  • Cleanliness 7.4

  • Facilities 6.8

Latest Reviews

  • 10.0


    29 Jan 2020
    Excellent Staff! Nice clean environment!
    Jamaica, Female, 25-30
  • 9.1


    24 Feb 2022
    Good location in Palermo. We stayed in a 6 bed dorm with a private bathroom. Roof terrace and plenty of communal space:
    England, Male, 41+
  • 9.1


    11 Mar 2020
    A great place to spend a month of quarantine
    Australia, Male, 31-40
  • 8.3


    29 Dec 2021
    Good location. Small room but clean and comfortable. The window faced onto the communal courtyard, which was a little noisy with people talking at night. The hostel doesn't provide breakfast and I had to pay a deposit for a pack of cutlery, plate & cup, which is fine, but the cutlery was dirty and there was no bowl available in the pack or the whole hostel so I couldn't eat the cereal I had purchased, which was a bit unfortunate. Otherwise, it was a decent place.
    England, Female, 31-40
  • 8.0


    15 Apr 2022
    The guys working at the front desk, both in the evening and morning, were great and super helpful. But honestly, the place was kinda nasty. The bathroom was dirty and felt gross. Also there was barely any hot water. Once the hot water finally came, then suddenly the water just completely shut off, came back on, shut off again, etc. Impossible to take a decent shower longer than 30 seconds.
    USA, Female, 31-40
  • 8.0


    14 Feb 2022
    Room was ok.just a bit confusing the booking at was for 2 but I am 1 travelling .got the email to pay for 2(?) Booked in ARS then it was dollars(?) But payment in dollars had an extra charge??not smooth,not sure is websire or their rules(?)
    Italy, Male, 41+
  • 7.7

    Very Good

    04 Apr 2022
    Great location and staff were very nice. Rooftop terrace was cool but needs some new furniture. Furniture in our room was falling apart and needs to be updated. Hot water took a long time to reach top floor
    USA, Couple, 31-40
  • 6.6


    25 Nov 2021
    Not the best place- but super cheap and staff very helpful. The double room not great in the slightest, and the shower was a dribble!!! Really not a brilliant stay.
    England, Couple, 25-30
  • 2.9


    13 Feb 2022
    We made reservation and only about 2 hours before we got an email that there is a electricity problem and no room for us, when we got to the reception to see what the other options are they offered a different room in a different hostel that they have, but this hostel have a reception only for a few hours a day and is closed at night. So there was no appropriate solution so we had to cancel
    Israel, Male, 18-24
  • 2.0


    18 Mar 2022
    I booked and when i got there they said that someone Else had booked my Room. I didnt Even Get all the refund for What i payed. I still payed 12usd to the website for this s**t that i havent got back
    Norway, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • DVD's
  • Wii