Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Plymouth Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description


We constantly strive to increase our level of service to our guests and so offer a satisfaction guarantee. If for any reason you are not completely satisfied with your stay, please speak to us and we will seriously consider a refund as we aim to offer a service to our guests that cannot be matched. Please click on the 'Translate to English' option above our review list to get a true and fair view of Plymouth Backpackers. We feel that some reviews have been rather unfair; we were never given the opportunity to address any issues some guests may have had in the past during their stay, and were only made aware of any grievances from feedback left on here. So please talk to us as we want you to have the very best stay possible.

We do have people that stay with us for longer periods of time; they are respectable as are all of our guests. Due to our strict acceptance policy, we only accept people that we would be happy to share our home with ourselves. We also operate a price match guarantee with any other hotel in Plymouth, so would appreciate the opportunity to give you the very best value for money possible. There is currently a special weekly rate for backpackers that are staying longer than most of our guest’s average stay.

Free Wi-Fi provided by Virgin's fastest fiber optic broadband (at time of print) throughout the Hotel . Free tea/coffee, toast and cereal for breakfast included in all our prices. Beds readymade and towels provided. TV's and tea/coffee making facilities in every room. Free kitchen and laundry facilities. Comfortable and welcoming communal lounge and dining area. Free parking outside hotel (except between 1pm-3pm. Parking permits can be purchased for £4). Central location on main bus routes to all popular locations. 5 minutes from Santander and Roscoff ferry port. 10 minutes from bus and train station. Warm friendly atmosphere. Clean and tidy throughout. Price match guarantee (we will match any hotel/hostel/backpackers in Plymouth, which with the free breakfast thrown in gives you a better deal than the rest!).

Whether you're a backpacker or a budget traveler you will enjoy Plymouth's largest Backpackers. Our extremely friendly hostel offers a warm welcome to all our guests, with friendly staff on site and available 24/7. Security is taken very seriously with constant CCTV throughout Plymouth Backpackers. Facilities include a great self-catering kitchen with fridge freezer, utensils provided, microwave. Televisions, very comfortable leather sofas and a large beautiful oak dining table in our common room. Large sheltered area for smokers provided also. All bedding is provided and the beds are made up ready to sleep in. Families are always welcome.

Plymouth's busy city center location, bus station is just a 5-10 minute walk from Plymouth Backpackers with the Roscoff/Santander ferry port just a 5 minute walk. The train station is a 10-15 minute walk from the hotel. Located near some of Plymouth's top bars, clubs, restaurants, theaters. Plymouth's idyllic waterfront (The Hoe) and the Barbican are just a 5-10 walk from Plymouth Backpackers, as well as being located near the Southwest Coastal Path, Dartmoor Zoo and Dartmoor National Park (the last two only a bus ride away). Plymouth's biggest Backpackers are featured on our map of Devon, Cornwall and the West Country.

Plymouth Backpackers Hotel Policies & Conditions:

Every booking on a Friday/Saturday comprising of 2 people or more have to pay a bond of £20 per person against any anti-social behavior issues, which must be paid on arrival. Please be aware that no keys will be issued until bond has been received under any circumstances. All bond money will be refunded on departure subject to satisfactory compliance and return of all keys. Please understand this is to help all our guests have a comfortable stay whilst not restricting anybody's freedom.

Cancellation policy: 120 hours before arrival. For any large bookings over the value of £100 we will require a 25% non-refundable deposit in order to confirm your booking. We also reserve the right to pre-authorise a credit/debit card.

Check in from 16:00 to 23:00. All guests are required to provide photo ID when checking in.
Please call if arrival time is going to be outside of our check in times.
Check out by 11:00.
We have a no curfew policy on Private Rooms. As a courtesy to our Dormitory Guests, there is a curfew of 2 am.
Payment upon arrival by cash, credit cards, debit cards. There is a 50 pence surcharge when paying by debit/credit card
Taxes included.
Complimentary tea/coffee, toast and cereal for breakfast included.
Reception open times are 09:00 - 23:00.
Non smoking inside the premises at any time.
Yes we are pet friendly! Guests wishing to bring pets must book a private room and are not permitted to leave their pets unattended. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.5

  • Location 8.2

  • Staff 8.6

  • Atmosphere 8.0

  • Cleanliness 7.9

  • Facilities 8.1

Latest Reviews

  • 10.0


    16 Jul 2020
    Lovely stay, very clean, accommodating and welcoming staff despite covid. Lovely cat too called Otto. Great value for money and location is near enough to walk to the sights. Would stay again 😊
    England, Female, 25-30
  • 10.0


    19 Feb 2020
    This hostel has a great atmosphere. Good location in town. Friendly staff that have everything in place to make sure you have a comfortable stay..
    England, Female, 31-40
  • 9.7


    30 Dec 2019
    Great place managed by a family business, all staff superfriendly and their dinning room is something very particular and above all cosy to have your meals in. Great kitchen very well furnished and secure storage. Recommended. Rooms are somewhat small and beds are the same small and not so comfy in the room I stayed. No other hostels in Plymouth in any case so it was great.
    Italy, Female, 31-40
  • 9.7


    13 Sep 2019
    Very understated and valuable hostel to have in Pymouth. The breakfst cerel r@nge w@s f@ntstic. It would h@ve been nice to hve hd some other things to put on to@st other th@n j@m, e.g. h@m, cheese. Good for const@nt supply of coffe @nd te@. The let down w@s some of the other guests.
    England, Male, 41+
  • 9.4


    17 Sep 2019
    great. only hostel in plymouth so they are booked heavily. they offer the best breakfast i have ever had in hostels worldwide. nice lady on reception.
    England, Female, 41+
  • 8.6


    11 Oct 2019
    Good position but even on weekend they ask you to come back before 2 am and i had to take a private room to avoid the problem adding money on what i expected to play. Good place to stay anyway
    Italy, Male, 31-40
  • 8.3


    13 Mar 2020
    It was a good stay in general with very friendly staff. The only thing is that I was not aware about the kitchen and communal area being all locked up until 7am. I left my food for a day of hiking in the fridge and had to leave by 6am and there was no way to connect with the hosts at that hour so I had to leave it all behind.
    Canada, Female, 25-30
  • 8.3


    17 Sep 2019
    Very convenient for my purposes, especially the fact that I could park my car just a few metres down the road. Enjoyed the hot chocolate that was available also.
    New Zealand, Male, 41+
  • 6.3


    15 Sep 2019
    Basic backpackers which gives good value for its modest charge.
    Australia, Male, 41+
  • 4.0


    24 Oct 2019
    I got bed bugs from staying here. Bin in on suite shower was overflowing and lady who had been there longer than me said it had not been emptied for a while. Shower was very mouldy. There are products available to remove this but are clearly not used. Surly ‘welcome’ by a woman who resented me asking to view the room before I paid and who informed me that I would have to pay the balance in any event whether I stayed or not.
    England, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table
  • Wii