Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Plymouth Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We constantly strive to increase our level of service to our guests and so offer a satisfaction guarantee. If for any reason you are not completely satisfied with your stay, please speak to us and we will seriously consider a refund as we aim to offer a service to our guests that cannot be matched. Please click on the 'Translate to English' option above our review list to get a true and fair view of Plymouth Backpackers. We feel that some reviews have been rather unfair; we were never given the opportunity to address any issues some guests may have had in the past during their stay, and were only made aware of any grievances from feedback left on here. So please talk to us as we want you to have the very best stay possible.

We do have people that stay with us for longer periods of time; they are respectable as are all of our guests. Due to our strict acceptance policy, we only accept people that we would be happy to share our home with ourselves. We also operate a price match guarantee with any other hotel in Plymouth, so would appreciate the opportunity to give you the very best value for money possible. There is currently a special weekly rate for backpackers that are staying longer than most of our guest’s average stay.

Free Wi-Fi provided by Virgin's fastest fiber optic broadband (at time of print) throughout the Hotel . Free tea/coffee, toast and cereal for breakfast included in all our prices. Beds readymade and towels provided. TV's and tea/coffee making facilities in every room. Free kitchen and laundry facilities. Comfortable and welcoming communal lounge and dining area. Free parking outside hotel. Central location on main bus routes to all popular locations. 5 minutes from Santander and Roscoff ferry port. 10 minutes from bus and train station. Warm friendly atmosphere. Clean and tidy throughout. Price match guarantee (we will match any hotel/hostel/backpackers in Plymouth, which with the free breakfast thrown in gives you a better deal than the rest!).

Whether you're a backpacker or a budget traveler you will enjoy Plymouth's largest Backpackers. Our extremely friendly hostel offers a warm welcome to all our guests, with friendly staff on site and available 24/7. Security is taken very seriously with constant CCTV throughout Plymouth Backpackers. Facilities include a great self-catering kitchen with fridge freezer, utensils provided, microwave. Televisions, very comfortable leather sofas and a large beautiful oak dining table in our common room. Large sheltered area for smokers provided also. All bedding is provided and the beds are made up ready to sleep in. Families are always welcome.

Plymouth's busy city center location, bus station is just a 5-10 minute walk from Plymouth Backpackers with the Roscoff/Santander ferry port just a 5 minute walk. The train station is a 10-15 minute walk from the hotel. Located near some of Plymouth's top bars, clubs, restaurants, theaters. Plymouth's idyllic waterfront (The Hoe) and the Barbican are just a 5-10 walk from Plymouth Backpackers, as well as being located near the Southwest Coastal Path, Dartmoor Zoo and Dartmoor National Park (the last two only a bus ride away). Plymouth's biggest Backpackers are featured on our map of Devon, Cornwall and the West Country.

Plymouth Backpackers Hotel Policies & Conditions:

Every booking on a Friday/Saturday comprising of 2 people or more have to pay a bond of £20 per person against any anti-social behavior issues, which must be paid on arrival. Please be aware that no keys will be issued until bond has been received under any circumstances. All bond money will be refunded on departure subject to satisfactory compliance and return of all keys. Please understand this is to help all our guests have a comfortable stay whilst not restricting anybody's freedom.

Cancellation policy: 120 hours before arrival. For any large bookings over the value of £100 we will require a 25% non-refundable deposit in order to confirm your booking. We also reserve the right to pre-authorise or take full prepayment from a credit/debit card from the time of booking. If card is declined, we reserve the right to cancel the booking immediately.

Check in from 16:00 to 23:00. All guests are required to provide photo ID when checking in.
Please call if arrival time is going to be outside of our check in times.
Check out by 11:00.
We have a no curfew policy on Private Rooms. As a courtesy to our Dormitory Guests, there is a curfew of 2am.
Payment upon arrival by cash, credit cards, debit cards. There is a 50 pence admin service charge when paying by debit/credit card
Taxes included.
Complimentary tea/coffee, toast and cereal for breakfast included.
Reception open times are 08:00 - 23:00.
Non smoking inside the premises at any time. View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 7.4

  • Location 6.8

  • Staff 8.2

  • Atmosphere 6.9

  • Cleanliness 7.1

  • Facilities 6.8

Latest Reviews

  • 10.0


    17 Mar 2019
    very good value for money
    Zambia, Male, 41+
  • 9.7


    17 Jun 2019
    Nice atmosphere, clean, and cheap. Everything you could want, and excellent value for money.
    England, Male, 31-40
  • 9.1


    10 Mar 2019
    Nice place to stay, area was a bit dodgy but thats okay. Clean beds and rooms, clean bathrooms. They provide a simple breakfast which was nice and a lady supplied good info on the area.
    Australia, Male, 18-24
  • 7.7

    Very Good

    03 May 2019
    We only stayed one night in Plymouth, but had a good stay. The hostel is located conveniently to the train station and accommodated our late check in. The room & ensuite were clean, and the breakfast was good. Cheap and cheerful accommodation.
    Australia, Female, 25-30
  • 7.7

    Very Good

    29 Mar 2019
    Very good hostel, with friendly and helpful staff and good facilities. Very close to Plymouth City Centre and on a main road, so not difficult to find. The rooms are clean, and the room I was in was ensuite, which was very handy. Also lots of power points in the room as well. All of this was at a very reasonable price as well. A very good place to stay, if in the Plymouth area.
    Scotland, Male, 41+
  • 7.7

    Very Good

    25 Mar 2019
    The area of town looked daunting, the locked reception door with spy hole was uninviting. Once in, was a nice hostel with friendly staff and clients, teas/ coffee & breakfast included very good value.
    England, Male, 41+
  • 7.1

    Very Good

    13 Apr 2019
    Really good value for money, staff knew everything about Plymouth which made it a lot easier getting around. Average facilities but reflected in the price, would recommend if needing a cheap place to stay (breakfast included)
    Australia, Male, 25-30
  • 6.3


    04 May 2019
    As others have said, you get what you pay for. It’s basic but easy enough to get to and breakfast is included which is great. En-suite in the dorm room was also a little win. Curfew on the dorm rooms of 2am was a bit of a joke. I understand it, but it’s a hostel! Also no atmosphere, can’t drink in the common room. It’s the only hostel in town so no other options. would have been good to have a wine or two before going out - and might have bought a few people together!
    Australia, Female, 25-30
  • 6.3


    11 Mar 2019
    The owners are lovely, but the place is pretty run down. My first impression led to me looking for somewhere else, but there IS nowhere else. Crooked stairwells, and old plumbing. The beds were clean (random collection of different style bunks), and the kitchen facilities decent. Key locks and a curfew. Free breakfast and a good dining space. It's a mixed bag, but I stayed the duration.
    Australia, Male, 31-40
  • 2.9


    31 May 2019
    Got bedbugs from here. Absolute disgrace, stay away!
    Germany, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table
  • Wii