Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

The best backpacker's place in the Mexican Caribbean!
If you go to the Riviera maya you can not miss Isla Mujeres and visit Pocna Hostel.
Isla Mujeres is a small island (7 km) about 20 minutes from Cancun (by boat from Puerto Juarez). The hostel is only a short walk from the pier (6 blocks).

We offer dormitories and private rooms (for our private rooms we only made reservations by email), with fans or A/C, and locker space.

There is a cozy meeting area under a palapa with picnic tables, good music, privates parties with live music, board games, magic show and free activities for our guest like: yoga, meditation, spanish lesson, voleyball, salsa lesson ( these activities can always change).

There is also and a sand garden with hammocks. We have a pool table (10 pesos per game) and a beach volleyball court (free!).

The hostel has a restaurant/bar with a variety of food and snacks, and each evening we offer a different dinner special for a great price that always includes a free drink.

At 11pm we open our beach bar (50mts from your bed and the sea).

We offer some of the best prices for activities on the island: day-long adventure tours to Contoy Island; diving and snorkeling; bicycle, moped, and golf cart rental.

Services included: breakfast, locker space (padlock is not included), sheets and pillow, wellcome drink, internet, wifi in lobby.
Suitable for children only in private rooms. View House Rules


Take island life at your own pace at Poc Na Hostel, Isla Mujeres. Join us for a yoga or meditation session (before munching on our free breakfast), or sway in a hammock in our sandy courtyard with your free welcome drink. When the sun sets, head to the beach bar for live music, magic shows and plenty of tequila. The best bit? It's just 50 metres from your bed to the sea. By day, try out free Spanish lessons, salsa classes and volleyball tournaments.


Isla Mujeres is easy to navigate, so you can get to know the island on foot. From Cancún, take the ferry from Puerto Juarez – ferries run every half an hour and the crossing is around 15 minutes – you’ll find us a 7-minute walk from the pier. First things first: wander to the famous Playa Norte beach to dip into the water or treat yourself to a blissful massage on the sands. Then, see the Mayan temple at the lighthouse – both are 5 minutes away. Hungry? The main street, Hidalgo, is packed with taco joints and seafood restaurants.

Rooms and Dorms

You’ll need to remember your padlock to keep your backpack secure in your locker in our mixed dorms. Free linen is included with your stay and we have towels for hire at reception. Our rooms have air con for those hot island nights. If you’re looking for some solitude, drop us an email to arrange a private room.

Extras and activities

You can try local flavours in our restaurant, plus your meal comes with a free drink. Our 24-hour reception has loads of info about tours to Contoy Island, as well as diving and snorkelling at a fair price. Need a break before the party starts? Grab a cue for a game on the pool table or settle into a seat in the lobby and watch a film on the free Wi-Fi.

View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 9.7


    23 Aug 2019
    Great location close to beaches, staff helpful. A bit annoying that you can’t keep the air con remote in the room to adjust the temperature yourself. Live music and a bar every night. Breakfast was average
    England, Female, 18-24
  • 9.4


    26 Aug 2019
    Poc-Na is the perfect place to stay if you've just arrived after a long day of travelling. It has a great beach-side garden with hammocks and a bar, as well as it's own restaurant and outdoor seating area. Make sure to get a room with air-con as the heat at night is hot enough to disrupt your sleep. There is a beach club open every night which is fairly loud, however I did not find that this affected our sleep.
    England, Male, 18-24
  • 9.1


    14 Oct 2019
    Exception for the two receptionists that I encountered, who have professional manner, other staff members, please read comments of others.
    Canada, Male, 41+
  • 8.9


    03 Sep 2019
    Good location, nice vibe, very popular. It was nice that the bathrooms and showers were individuals so both men and women can use it. You dont get stuck with the women always using up the bathroom. There was a lot of hanging out space. would recommend,
    USA, Mixed Group, 41+
  • 8.9


    18 Aug 2019
    Such a great hostel. The beach parties were the best! Amazing location. The bathrooms and beds weren’t the best but everything else made up for that. I’ll be coming back to stay!
    Australia, Female, 25-30
  • 8.6


    28 Sep 2019
    Overall, the place is cool. Nice area next to the beach with plenty of hammocks and shade to lounge during the day. Big party at night. Bathroom in dorm didnt have ac and was super hot at night. bunk beds did not have their own outlets. only place to charge phone was an extension cord hanging from an outlet at front door. if you get there before check-in, there is no air-conditioned place to wait
    USA, Male, 31-40
  • 8.0


    21 Sep 2019
    It is what it is - a party hostel with beds. They didn't have a ladder to get to the top bunk and I had one metal bar to heave myself up. It was very dangerous. The bed was uncomfortable. Everyone in my 4 person dorm decided to leave early. The staff was really great though! They were super understanding and gave us a refund for the next night that we had already paid for. They were nice and that made the whole situation a lot better for us, so thank you to the wonderful staff!
    USA, Female, 31-40
  • 8.0


    18 Aug 2019
    Good location, friendly staff
    Australia, Male, 25-30
  • 6.6


    19 Aug 2019
    The hostel has a great atmosphere but the rooms were very basic. The rooms had 3 bunk beds in (with no railings or steps) and only 4 plug sockets for the whole room. Happy hour was a great way to meet new people and it was amazing to be able to have the beach as the back garden!!
    England, Female, 25-30
  • 2.0


    11 Sep 2019
    Actually I thought it was good overall but I had a problem!!! Which was not addressed in the review selection- My Son and I took their Whale Shark Tour for like $75 EACH- the seas were very rough, the boat kept slamming for 2 hrs to our destination and we were sooo sick when we got there we couldn’t ever participate- NOR eat lunch when we got back etc- we just left!!! It should have been cancelled due to high seas AND I was formerly US Navy! Requested refund on my return, But was denied :(
    USA, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi