Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The best backpacker's place in the Mexican Caribbean!
If you go to the Riviera maya you can not miss Isla Mujeres and visit Pocna Hostel.
Isla Mujeres is a small island (7 km) about 20 minutes from Cancun (by boat from Puerto Juarez). The hostel is only a short walk from the pier (6 blocks).

We offer dormitories and private rooms (for our private rooms we only made reservations by email), with fans or A/C, and locker space.

There is a cozy meeting area under a palapa with picnic tables, good music, privates parties with live music, board games, magic show and free activities for our guest like: yoga, meditation, spanish lesson, voleyball, salsa lesson ( these activities can always change).

There is also and a sand garden with hammocks. We have a pool table (10 pesos per game) and a beach volleyball court (free!).

The hostel has a restaurant/bar with a variety of food and snacks, and each evening we offer a different dinner special for a great price that always includes a free drink.

At 11pm we open our beach bar (50mts from your bed and the sea).

We offer some of the best prices for activities on the island: day-long adventure tours to Contoy Island; diving and snorkeling; bicycle, moped, and golf cart rental.

Services included: breakfast, locker space (padlock is not included), sheets and pillow, wellcome drink, internet, wifi in lobby.
Suitable for children only in private rooms. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.3

  • Location 9.8

  • Staff 7.8

  • Atmosphere 8.7

  • Cleanliness 7.4

  • Facilities 7.8

Latest Reviews

  • 9.7


    23 Aug 2019
    Great location close to beaches, staff helpful. A bit annoying that you can’t keep the air con remote in the room to adjust the temperature yourself. Live music and a bar every night. Breakfast was average
    England, Female, 18-24
  • 9.4


    26 Aug 2019
    Poc-Na is the perfect place to stay if you've just arrived after a long day of travelling. It has a great beach-side garden with hammocks and a bar, as well as it's own restaurant and outdoor seating area. Make sure to get a room with air-con as the heat at night is hot enough to disrupt your sleep. There is a beach club open every night which is fairly loud, however I did not find that this affected our sleep.
    England, Male, 18-24
  • 9.4


    17 Aug 2019
    please install more bathrooms. The activities were great but many locals took over. For instance, at volleyball locals were very good, not letting guests play comfy. Saturday's party was good but the music was too old and not latin at all, we expected at least a little bit of salsa & cumbia. Everything else was fine
    Mexico, Male, 25-30
  • 8.9


    03 Sep 2019
    Good location, nice vibe, very popular. It was nice that the bathrooms and showers were individuals so both men and women can use it. You dont get stuck with the women always using up the bathroom. There was a lot of hanging out space. would recommend,
    USA, Mixed Group, 41+
  • 8.9


    18 Aug 2019
    Such a great hostel. The beach parties were the best! Amazing location. The bathrooms and beds weren’t the best but everything else made up for that. I’ll be coming back to stay!
    Australia, Female, 25-30
  • 8.9


    15 Aug 2019
    Probably the best choice for a stay at Isla Mujeres. They have a beach party (an amazing one) every night. I made the mistake of booking a room without aircon, which was not cool! It could be cleaner and the facilities better but apart from that I really enjoyed my stay here.
    Germany, Female, 18-24
  • 8.0


    18 Aug 2019
    Good location, friendly staff
    Australia, Male, 25-30
  • 7.1

    Very Good

    15 Aug 2019
    If you go during summer, make sure to book a room with air conditioning. it was impossible to sleep with the heat. Plus the hostel can get quite noisy. However, the hostel area is quite nice and the food really cheap and quite good.
    Portugal, Female, 18-24
  • 6.6


    19 Aug 2019
    The hostel has a great atmosphere but the rooms were very basic. The rooms had 3 bunk beds in (with no railings or steps) and only 4 plug sockets for the whole room. Happy hour was a great way to meet new people and it was amazing to be able to have the beach as the back garden!!
    England, Female, 25-30
  • 2.6


    13 Aug 2019
    WORSE HOSTEL!! I booked it because they were claiming to have yoga and salsa clases, but no teacher showed up. There is a disgusting monster with an awful attitude in the kitchen, in charge of not allowing you to grab more that 1 thick slice of melon and 1 egg. By far, the worst thing was the noise. They have live music until 11pm (very loud and annoing) and party till 4am. You cannot use their fridges for anything. No one told me they had free water in order to have me buying bottles from them
    Romania, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi