Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

The best backpacker's place in the Mexican Caribbean!
If you go to the Riviera maya you can not miss Isla Mujeres and visit Pocna Hostel.
Isla Mujeres is a small island (7 km) about 20 minutes from Cancun (by boat from Puerto Juarez). The hostel is only a short walk from the pier (6 blocks).

We offer dormitories and private rooms (for our private rooms we only made reservations by email), with fans or A/C, and locker space.

There is a cozy meeting area under a palapa with picnic tables, good music, privates parties with live music, board games, magic show and free activities for our guest like: yoga, meditation, spanish lesson, voleyball, salsa lesson ( these activities can always change).

There is also and a sand garden with hammocks. We have a pool table (10 pesos per game) and a beach volleyball court (free!).

The hostel has a restaurant/bar with a variety of food and snacks, and each evening we offer a different dinner special for a great price that always includes a free drink.

At 11pm we open our beach bar (50mts from your bed and the sea).

We offer some of the best prices for activities on the island: day-long adventure tours to Contoy Island; diving and snorkeling; bicycle, moped, and golf cart rental.

Services included: breakfast, locker space (padlock is not included), sheets and pillow, wellcome drink, internet, wifi in lobby.
Suitable for children only in private rooms. View House Rules


Take island life at your own pace at Poc Na Hostel, Isla Mujeres. Join us for a yoga or meditation session (before munching on our free breakfast), or sway in a hammock in our sandy courtyard with your free welcome drink. When the sun sets, head to the beach bar for live music, magic shows and plenty of tequila. The best bit? It's just 50 metres from your bed to the sea. By day, try out free Spanish lessons, salsa classes and volleyball tournaments.


Isla Mujeres is easy to navigate, so you can get to know the island on foot. From Cancún, take the ferry from Puerto Juarez – ferries run every half an hour and the crossing is around 15 minutes – you’ll find us a 7-minute walk from the pier. First things first: wander to the famous Playa Norte beach to dip into the water or treat yourself to a blissful massage on the sands. Then, see the Mayan temple at the lighthouse – both are 5 minutes away. Hungry? The main street, Hidalgo, is packed with taco joints and seafood restaurants.

Rooms and Dorms

You’ll need to remember your padlock to keep your backpack secure in your locker in our mixed dorms. Free linen is included with your stay and we have towels for hire at reception. Our rooms have air con for those hot island nights. If you’re looking for some solitude, drop us an email to arrange a private room.

Extras and activities

You can try local flavours in our restaurant, plus your meal comes with a free drink. Our 24-hour reception has loads of info about tours to Contoy Island, as well as diving and snorkelling at a fair price. Need a break before the party starts? Grab a cue for a game on the pool table or settle into a seat in the lobby and watch a film on the free Wi-Fi.

View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.2

  • Location 9.7

  • Staff 7.6

  • Atmosphere 8.7

  • Cleanliness 7.2

  • Facilities 7.6

Latest Reviews

  • 9.4


    29 Jul 2019
    Poc Na was a great hostel to stay in, If I had more time I would stay there longer. It's cheap and cheerful and in a fab location. I was in an 8-bed female dorm and our room had airconditioning, shower, and a toilet. Also, big lockers for your stuff so take a lock. The internet is a bit hit and miss but the island is so beautiful why would you need it. The staff was lovely and very helpful. If you are budget conscious and not looking for anything fancy. Definitely, recommend.
    New Zealand, Female, 31-40
  • 9.1


    06 Aug 2019
    It ticks all the boxes. Good filling breakfast. Daily free entertainment. Very clean. Yoga, magic show, band, beach bar. Very reasonable price. Hot water showers - yippee- and good air conditioning. Comfy beds, security guard at night. Lockers. Very close to the main hub whilst at the beach. Reception staff and breakfast staff a bit sullen but then it’s really, really hot and they can’t escape to air conditioning. I think it’s the best hostel option on the island.
    England, Female, 41+
  • 9.1


    28 Jul 2019
    Great place on Isla, has the best vibe and parties. Was apparently bought by another company and will be changed. Was very sad to hear this.
    Germany, Female, 25-30
  • 8.9


    31 Jul 2019
    Amazing hostel we loved our stay so much!! The best location, close to the ferry and the beach as well as lots of shops and restaurants. Really good value drinks and food, no facilities to make your own meals but the dinner was really cheap so didn’t matter so much. Air con rooms were amazing just a little dirty but nothing awful. Would definitely come back again and recommend it to anyone!
    England, Couple, 18-24
  • 8.3


    04 Jul 2019
    Nice vibes around the hostel. Hammocks and the beach bar really create a lovely atmosphere. WiFi only available in the common areas and can be hot and miss at times. Rooms are very basic, just have the beds and a locker but first it’s purpose.
    Ireland, All Female Group, 18-24
  • 7.4

    Very Good

    03 Aug 2019
    Good except for the activities. The board says yoga at 9. A person I met went for yoga one day and the instructor didn't show. The next day two others and I showed up for yoga and saw the instructor on a hammock. We waited for 10 mins before approaching him to which he said yoga started at 8:30 even though the board said 9 and he refused to do the class. This guy is a CLOWN and is by far the WORST staff I have ever met. Advertising activities that don't happen is disrespectful of our time.
    Canada, Male, 31-40
  • 6.6


    30 Jul 2019
    The front desk girl has absolutely no idea how to welcome guests. Rude and not caring. After a long day of traveling, the least I hoped to receive was “hello”. If you don’t enjoy meeting new travelers and hostel atmosphere, why are you working here? The worst customer service. The hostel is ok. There is no kitchen, microwave, or fridge. Pretty quite and if you want to hang out, there is a bar open every night in the beach. I loved the yoga mornings. Breakfast is very limited.
    Ukraine, Female, 18-24
  • 5.4


    23 Jul 2019
    There was no AC in the room which is unbearable in the heat. My friend fell from the top bunk bed which had no bars or safety features and the staff were extremely unhelpful. He seriously hurt himself as he fell from a height into a tile floor. The ‘door’ was mesh wire, as was the wall so there was so privacy in the room. Needless to say we didn’t stay long.
    Ireland, Mixed Group, 25-30
  • 5.1


    27 Jul 2019
    The wifi doesn’t work in the rooms, the rooms are dirty and old, I also got bedbugs from the bunk.... super loud up until 3 am. Oh also only 1 unreachable outlet in the room. No good at all.
    Canada, Female, 18-24
  • 2.6


    13 Aug 2019
    WORSE HOSTEL!! I booked it because they were claiming to have yoga and salsa clases, but no teacher showed up. There is a disgusting monster with an awful attitude in the kitchen, in charge of not allowing you to grab more that 1 thick slice of melon and 1 egg. By far, the worst thing was the noise. They have live music until 11pm (very loud and annoing) and party till 4am. You cannot use their fridges for anything. No one told me they had free water in order to have me buying bottles from them
    Romania, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi