Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

The best backpacker's place in the Mexican Caribbean!
If you go to the Riviera maya you can not miss Isla Mujeres and visit Pocna Hostel.
Isla Mujeres is a small island (7 km) about 20 minutes from Cancun (by boat from Puerto Juarez). The hostel is only a short walk from the pier (6 blocks).

We offer dormitories and private rooms (for our private rooms we only made reservations by email), with fans or A/C, and locker space.

There is a cozy meeting area under a palapa with picnic tables, good music, privates parties with live music, board games, magic show and free activities for our guest like: yoga, meditation, spanish lesson, voleyball, salsa lesson ( these activities can always change).

There is also and a sand garden with hammocks. We have a pool table (10 pesos per game) and a beach volleyball court (free!).

The hostel has a restaurant/bar with a variety of food and snacks, and each evening we offer a different dinner special for a great price that always includes a free drink.

At 11pm we open our beach bar (50mts from your bed and the sea).

We offer some of the best prices for activities on the island: day-long adventure tours to Contoy Island; diving and snorkeling; bicycle, moped, and golf cart rental.

Services included: breakfast, locker space (padlock is not included), sheets and pillow, wellcome drink, internet, wifi in lobby.
Suitable for children only in private rooms. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.5

  • Location 9.7

  • Staff 7.7

  • Atmosphere 8.7

  • Cleanliness 7.4

  • Facilities 7.8

Latest Reviews

  • 10.0


    16 Mar 2019
    Amazing hostel. Great location. Yoga and the parties in the private beach area were the highlight of our stay here
    Ireland, All Female Group, 25-30
  • 9.1


    23 Mar 2019
    Great Hostal near everything. Great dinner and party at night.
    USA, Male, 31-40
  • 8.9


    17 Mar 2019
    I have to say it's only 3 blocks away from the best beach in Isla Mujeres and the party atmosphere is the best! However, the mattresses were the worst I've ever had in my life, I guess with a little investment in new mattresses it will be one of the best! Another downside was they do not have a kitchen or fridge for guests, the Kitchen cook (paid menu) was a lady who was always in a bad mood and answering badly to guests, nontheless food there was pretty good!
    Mexico, Female, 25-30
  • 8.6


    16 Apr 2019
    Great place to meet people. Their bar is the place on the island to be at.
    India, Female, 31-40
  • 8.3


    01 Apr 2019
    I'm not really into the party hostel vibe, but I didn't find it too overwhelming here, and was able to sleep fine. Having a bar onsite is pretty convenient. Decently priced, edible food available from the kitchen which is also nice on a small touristy island where restaurants can be overpriced. I wish the rooms had screened windows or some kind of airflow besides AC and that breakfast started earlier than 8.
    USA, Female, 25-30
  • 8.0


    12 Apr 2019
    Great atmosphere and location, definitely a lovely and fun hostel. The facilities and dorms are basic but serve the purpose.
    England, Female, 18-24
  • 7.7

    Very Good

    25 Mar 2019
    The hostel has a really nice location, especially the backyard where the party happens everynight. It is close to the beach, it is clean with nice people, however I found the staff kind of rude with way too many rules. One of the rules being that you cannot bring your own booze and they check you on the camera and kick you out! WTF? Also, please try to diversify the music for the parties during the night. Everyday you have the same genre with the same songs.
    Romania, Male, 25-30
  • 7.7

    Very Good

    11 Mar 2019
    Great hostel. Great location. Dorm rooms were dark and a little grimy, but the location and atmosphere was perfect. Would highly recommend to anyone who wants to meet great people and party.
    Canada, Female, 25-30
  • 4.6


    30 Mar 2019
    I hated my stay. The walls of the room were covered with dead mosquitos, the sheets were heavily stained, getting up on top of my bunk bed was almost impossible as the beds are tilting and there is nowhere to hold on. You can feel every move of the person below you (gets worse if it‘s a couple sharing the bed below you...). Breakfast is best to be skipped and the Tacos for dinner were the worst I’ve ever eaten. Would highly recommend to stay at Azucar Hostel - you can still party at the Poc Na.
    Switzerland, Female, 31-40
  • 3.1


    16 Mar 2019
    Security was concerning. When I woke up after my first (& only) night here, there was a man sleeping on the couch in the activity room, right outside my room, who didn’t have a Poc-Na bracelet. The facilities were dirty, especially the bathrooms, & trash was all over the acitivity room & out at the beach area. The late night beach parties I was prepared for; what I wasn’t prepared for was no implementation of quiet hours. People were yelling & playing ping pong right outside my room until 4 am.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi