Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

The best backpacker's place in the Mexican Caribbean!
If you go to the Riviera maya you can not miss Isla Mujeres and visit Pocna Hostel.
Isla Mujeres is a small island (7 km) about 20 minutes from Cancun (by boat from Puerto Juarez). The hostel is only a short walk from the pier (6 blocks).

We offer dormitories and private rooms (for our private rooms we only made reservations by email), with fans or A/C, and locker space.

There is a cozy meeting area under a palapa with picnic tables, good music, privates parties with live music, board games, magic show and free activities for our guest like: yoga, meditation, spanish lesson, voleyball, salsa lesson ( these activities can always change).

There is also and a sand garden with hammocks. We have a pool table (10 pesos per game) and a beach volleyball court (free!).

The hostel has a restaurant/bar with a variety of food and snacks, and each evening we offer a different dinner special for a great price that always includes a free drink.

At 11pm we open our beach bar (50mts from your bed and the sea).

We offer some of the best prices for activities on the island: day-long adventure tours to Contoy Island; diving and snorkeling; bicycle, moped, and golf cart rental.

Services included: breakfast, locker space (padlock is not included), sheets and pillow, wellcome drink, internet, wifi in lobby.
Suitable for children only in private rooms. View House Rules


Take island life at your own pace at Poc Na Hostel, Isla Mujeres. Join us for a yoga or meditation session (before munching on our free breakfast), or sway in a hammock in our sandy courtyard with your free welcome drink. When the sun sets, head to the beach bar for live music, magic shows and plenty of tequila. The best bit? It's just 50 metres from your bed to the sea. By day, try out free Spanish lessons, salsa classes and volleyball tournaments.


Isla Mujeres is easy to navigate, so you can get to know the island on foot. From Cancún, take the ferry from Puerto Juarez – ferries run every half an hour and the crossing is around 15 minutes – you’ll find us a 7-minute walk from the pier. First things first: wander to the famous Playa Norte beach to dip into the water or treat yourself to a blissful massage on the sands. Then, see the Mayan temple at the lighthouse – both are 5 minutes away. Hungry? The main street, Hidalgo, is packed with taco joints and seafood restaurants.

Rooms and Dorms

You’ll need to remember your padlock to keep your backpack secure in your locker in our mixed dorms. Free linen is included with your stay and we have towels for hire at reception. Our rooms have air con for those hot island nights. If you’re looking for some solitude, drop us an email to arrange a private room.

Extras and activities

You can try local flavours in our restaurant, plus your meal comes with a free drink. Our 24-hour reception has loads of info about tours to Contoy Island, as well as diving and snorkelling at a fair price. Need a break before the party starts? Grab a cue for a game on the pool table or settle into a seat in the lobby and watch a film on the free Wi-Fi.

View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.3

  • Location 9.7

  • Staff 7.6

  • Atmosphere 8.7

  • Cleanliness 7.2

  • Facilities 7.5

Latest Reviews

  • 9.4


    13 Jun 2019
    Is the best hostel on Isla. Only complaint is the crappy breakfast. I'd totally overlook that and stay there again!
    USA, Male, 41+
  • 9.1


    24 Jun 2019
    We had an excellent stay at Poc Na! The location is great, really close to the ferry terminal and the prettiest beach on the island. The athmosphere is amazing and the beach party great, you also get a free drunk! Would return and recommend.
    Finland, Female, 18-24
  • 8.9


    16 Jun 2019
    Really nice hostel. Breakfast was 4x pieces of toast, an egg, cereal and tea and coffee. Wifi strong in communal area, slightly annoying that it didnt reach the dorms. On the beach, nice hammock area and bar. Ladies night 11-11:30 with free drinks every night - which means a party every night until 3am... Sociable and clean showers and toilet (daily clean). Lockers in room (need a slightly bigger padlock). Storage for bags if you check out but aren’t leaving straight away. A/C 7pm-11am
    England, All Female Group, 18-24
  • 8.3


    04 Jul 2019
    Nice vibes around the hostel. Hammocks and the beach bar really create a lovely atmosphere. WiFi only available in the common areas and can be hot and miss at times. Rooms are very basic, just have the beds and a locker but first it’s purpose.
    Ireland, All Female Group, 18-24
  • 8.3


    14 Jun 2019
    Party hostel! Wouldn't recommend if you're not keen for staying up late. Busy all the time, but adequate bathrooms for everyone and guests were social. Comfy beds and aircons in some dorms. Staff were nice except a man called Pepe who was romantically inappropriate to say the least.
    Australia, All Female Group, 18-24
  • 8.0


    29 Jun 2019
    I had a really mixed experience of this place: Pros: great live music every night! Food is decently priced. The social atmosphere is pretty cool. The bartender free pours some strong drinks and the happy hour deal is pretty awesome! The beach party at night is a lot of fun. Really good deals for whale shark Cons: the bed is the most uncomfortable I have ever slept on in any hostel ever. It was so cold in the room I had to wear layers. Wi-Fi only in lobby. There are only 2 outlets in the room.
    USA, Female, 25-30
  • 7.4

    Very Good

    02 Jul 2019
    The location is amazing. Only about 5‘ to playa norte and also the garden is beautiful. There are hammocks to relax. You cannot swim in the sea right before the hostel. The rooms are suuper basic! I don‘t know how frequently they clean them... Live music every night until around 11pm. Then the beach party starts. My room was on the ground floor and I could barely hear the music from the party, so don‘t worry about that :)
    Switzerland, Female, 18-24
  • 7.1

    Very Good

    01 Jul 2019
    Nice hostel, although main drawback is that the cleaners don't lock the dorms behind them when they leave after cleaning.
    Scotland, Male, 25-30
  • 7.1

    Very Good

    18 Jun 2019
    Best thing about this hostel is you can easily book the whale shark tours at reception. It is much cheaper here than in holbox. Other than that, rooms were very basic and there were no windows. AC at night was almost too cold. Free yoga was nice a nice touch
    Kenya, Female, 25-30
  • 6.6


    13 Jun 2019
    Party hostel - cold rooms - terrible shower - but on the beach and that’s nice. Ok breakfast.
    Denmark, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi