Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

aplica cargos por cancelación hasta 24 horas antes del check in

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Respeto, tranquilidad y buena disposición siempre

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Poker Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Our place looks more like bed and breakfast, its a quiet place, save and prime location is one of the most favorable points. Near metro stations, close to the historic center of the capital , in a safe neighborhood and has earned the title of historical heritage.

The hostel is managed by its owners. We offer free Wi - Fi and varied breakfasts every day . It has rooms with private and shared bathroom , cable TV for some rooms. We have 8 rooms in total. 24/7 hot shower and full kitchen available to guests
Poker Hostal provides room service and laundry with extra charge.

Poker Hostal is less than a 30 -minute drive from Arturo Merino Benitez Airport.
Being located in the center of Santiago is a great choice for travelers interested in visiting museums, visiting the historic center and all the gastronomic circuit is just steps from the hostel. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.9

  • Staff 9.6

  • Atmosphere 9.4

  • Cleanliness 9.9

  • Facilities 9.1

Latest Reviews

  • 10.0


    18 Sep 2019
    We had a really great stay at Poker hostel. The location is amazing, found it really easy to get from the airport to the hostel using public transport. The bed was so comfortable!!! Could have stayed in bed all day if Santiago wasn’t so great. Wifi decent, lovely hot water although they might be the world’s smallest showers. Staff friendly and helpful. Coffee excellent. Cute hostel cat too!
    New Zealand, Couple, 25-30
  • 10.0


    26 Aug 2019
    One of my favorite hostels - the staff was fantastic from the moment I arrived til the moment I left. My room was cleaned as necessary. The location is the best part, right next to Santa Lucia Hill, and a short walk from Plaza de Armas, Bellavista, and many of the best things to do while visiting Santiago. At night, it was nice and quiet but still just a short 3 minute walk from some fantastic food and drink options. If I find myself swinging back through Santiago, I’ll stay here again for sure.
    USA, Male, 25-30
  • 10.0


    14 Jul 2019
    Perfect location! We had the room with the private little deck and it was wonderful.
    USA, Female, 25-30
  • 10.0


    28 Jun 2019
    Great location for those who want to sleep in a quieter part of town. Amazing single rooms that are comfortable, clean and have everything you could need. Cafe downstairs is wonderful for breakfast and a quick dinner before going to sleep after a long day of flying.
    Australia, Male, 31-40
  • 10.0


    14 Jun 2019
    Excellent place to stay in Santiago. Friendly staff, great location and commodities, great breakfast. I hope to visit again soon!
    Argentina, Female, 31-40
  • 10.0


    22 May 2019
    Stayed for one night in a private room, want to come back, it's an awesome place! It's attached to a café, breakfast is delicious.
    Poland, Female, 18-24
  • 9.4


    18 Jun 2019
    The hostel is perfectly located in the city centre, near most of Santiago's turistic attractions. The staff was really warm and kind.
    Argentina, Male, 31-40
  • 9.1


    05 Jun 2019
    Excellent hostel in a nice area, beside Santa Lucia metro. Nice shower on top floor, quiet hostel but can be noisy from street at night so use earplugs if you are a light sleeper. Fantastic breakfast, in the cafe downstairs with barrista coffees, cereal, fruit and ham and cheese sandwiches. Very friendly resident cat called Romeo. Really would recommend this hostel if looking somewhere quieter and relaxed.
    Ireland, Couple, 31-40
  • 8.3


    08 Aug 2019
    The location was perfect, we could go to many touristic places walking from the hostel. The room was quite small but with a good private bathroom. The staffs were really nice and helped us to use the public transport. But I thought the could know more about the tours around the city (best prices and more recommended agencies). Breakfast was really good! Good coffee and sandwiches :) The common rooms are really simple it is not a hostel to stay, just a place to sleep
    Brazil, Male, 25-30
  • 8.3


    04 Aug 2019
    Clean private room. Wifi good. Kitchen OK. Breakfast good. Location really good if you like upper trendy areas. Close restaurants on the expensive side but expect they can tell you where to find cheaper fare. Security a bit lax in that you could enter via coffee shop and go upstairs but I think each room is lockable. Managers all spoke good English.
    Australia, Male, 41+
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Cable TV
  • Cooker
  • Hot Showers
  • Self-Catering Facilities
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi