Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

From Pool House Hostel, you can go to Tazumal Ruins, Ruta de las Flores, visit the amazing Santa Ana Volcano (also known as Ilamatepec), have a nice day in Lago Coatepeque and much more! We have tours available for a very reasonable price and also information on how to get to all the nicest places, if you want to do it on your own.
And last but not least, we are only 5 minutes away from the best Pupusas (the national food) you will have in El Salvador! :)

We have (very good) coffee and tea available for free during the whole day.

We are close to the central park of Santa Ana, where you will find the Cathedral, a lot of handcraft and local food, Museo de la Moneda and Parque Triangulito, a food centre.
We want you to have a good time, that's our priority! Come stay with us and join the Pool House family!

Pool House Hostel Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast not included - 2 USD per person per day.
No curfew.
Pet friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 9.8

  • Staff 10.0

  • Atmosphere 9.8

  • Cleanliness 9.6

  • Facilities 9.5

Latest Reviews

  • 10.0


    24 Dec 2019
    By far the warmest and most welcoming hostel owners I've ever had the pleasure to meet. They were very chill, but worked hard to get you what you wanted, whether a tour, special breakfast, or onward travel. Their place is charming, clean, and welcoming. I enjoyed every moment of my stay and was extremely sad to leave. Thank you for your hospitality and generosity!
    USA, Female, 31-40
  • 10.0


    26 Oct 2019
    Comfortable hostel with owners who really care about their guests! I slept really well at Pool Hostel. The kitchen is also really easy to use, which isn't always the case. But even if you cook for yourself sometimes, make sure to check out the nearby pupuseria!
    Canada, Mixed Group, 31-40
  • 10.0


    22 Oct 2019
    One of the best hostels we have ever been too! So friendly and great atmosphere. If you're coming to Santa Ana you should stay here! Thanks! Dean+Helene
    England, Mixed Group, 25-30
  • 10.0


    09 Aug 2019
    Feels like a home. An apartment even without the cost. We had three days booked in but extended. If you want to go on the Santa ana climb, I would recommend asking the owner if you can go with Ivan from realtrips. He's cheaper than the rest and gives a real cowboy experience in an encouraging way to integrate with the local people. Pupusa the new kitten will be ready, waiting eagerly to play when you get back from yours days adventure.
    New Zealand, Male, 25-30
  • 10.0


    27 Jul 2019
    Wonderful place to stay!!! :) Loved the host, I was going to stay just for 2 nights and I ended up staying a whole week! Swimming pool was very refreshing and fun!! We even did a barbecue! I got the private room witch was just as cute as the pics!! I really recommend this place!
    Netherlands, Female, 25-30
  • 9.4


    16 Dec 2019
    Feels like home! Amazing staff and kitchen facilities. Great hang out spaces. Beds and shower are kind of basic but that’s what you get in El Salvador... extended my stay and would stay here again!
    Australia, Female, 18-24
  • 9.4


    02 Sep 2019
    Nice and chilled hostel if you want to drink you can staff just tell you keep low. Staff are very helpful and explain and accomodate you in every way possible.
    Australia, Couple, 25-30
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  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Parking
  • Swimming Pool
  • Towels Not Included
  • Washing Machine
  • Airport Transfers
  • Express check-in / out
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi