Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

From Pool House Hostel, you can go to Tazumal Ruins, Ruta de las Flores, visit the amazing Santa Ana Volcano (also known as Ilamatepec), have a nice day in Lago Coatepeque and much more! We have tours available for a very reasonable price and also information on how to get to all the nicest places, if you want to do it on your own.
And last but not least, we are only 5 minutes away from the best Pupusas (the national food) you will have in El Salvador! :)

We have (very good) coffee and tea available for free during the whole day.

We are close to the central park of Santa Ana, where you will find the Cathedral, a lot of handcraft and local food, Museo de la Moneda and Parque Triangulito, a food centre.
We want you to have a good time, that's our priority! Come stay with us and join the Pool House family!

Pool House Hostel Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast not included - 2 USD per person per day.
No curfew.
Pet friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.3

  • Location 8.9

  • Staff 9.8

  • Atmosphere 9.1

  • Cleanliness 8.8

  • Facilities 9.1

Latest Reviews

  • 10.0


    12 Feb 2020
    Perfect little hostel! Nice facilities, amazingly well stocked kitchen, free tea and coffee all day, lovely little pool in the graden. And as if all that wasn't enough the staff are the best in the world. We had so much fun learning to cook pupusas and drinking rum together and also got tonnes of get recommendations. Thank you so much darlings!
    Ireland, Female, 25-30
  • 10.0


    30 Jan 2020
    great little place in santa ana. adri was super nice and really went out of her way to help with directions etc.!
    Canada, Male, 31-40
  • 10.0


    24 Dec 2019
    By far the warmest and most welcoming hostel owners I've ever had the pleasure to meet. They were very chill, but worked hard to get you what you wanted, whether a tour, special breakfast, or onward travel. Their place is charming, clean, and welcoming. I enjoyed every moment of my stay and was extremely sad to leave. Thank you for your hospitality and generosity!
    USA, Female, 31-40
  • 9.7


    06 Mar 2020
    Awesome family feel hostel. The owners are so nice and super helpful, stayed 4 nights here and would definitely return. Free coffee and tea, filtered water and a pool! Stayed in the private room which was cool.
    Australia, Couple, 25-30
  • 9.4


    16 Dec 2019
    Feels like home! Amazing staff and kitchen facilities. Great hang out spaces. Beds and shower are kind of basic but that’s what you get in El Salvador... extended my stay and would stay here again!
    Australia, Female, 18-24
  • 8.9


    26 Jan 2020
    Very small but welcoming and well equipped hostel. The lady was super helpful in giving us advice on buses and things to do in the area. The breakfast is really and cheap! Had a good stay.
    Australia, All Female Group, 18-24
  • 8.9


    03 Dec 2019
    We had a great time in Santa Ana, and our stay at Pool House was comfortable and enjoyable. The owner is absolutely lovely and so helpful - she wrote out a whole page of instructions for us regarding the local buses we needed to catch when we left. We also did a couple of tours offered at the hostel which are new and intended to show off how great El Salvador is. The bed was comfortable and WiFi was good but the bathroom could do with an upgrade and the shower is very cold. Bonus points for cats
    England, Female, 25-30
  • 8.6


    03 Mar 2020
    We had a lovely stay at Pool house hostel for 2 nights. The owners could not have been more helpful, attentive and just beautiful! They went out of their way to help us with chicken busses, restaurants etc. Although we didn’t use it, the kitchen looked well stocked and the wifi was fast. Beds were comfy, the 4 bed dorm was a little squished with 4 people and 4 backpacks (no lockers either) but we were barely in the room so it didn’t matter!
    Australia, Couple, 25-30
  • 8.6


    16 Feb 2020
    Staff very friendly and helpful. Small hostel, but does make it easy to talk to people. Locations 5-10mins outside of centre, but great food options nearby.
    Australia, Male, 25-30
  • 7.4

    Very Good

    03 Jan 2020
    Nice little hostel. Quite homely like, nice and chilled. Good kitchen and provides tea and coffee all day!!
    England, Female, 25-30
Read all reviews


  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Parking
  • Swimming Pool
  • Towels Not Included
  • Washing Machine
  • Airport Transfers
  • Express check-in / out
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi