Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

From Pool House Hostel, you can go to Tazumal Ruins, Ruta de las Flores, visit the amazing Santa Ana Volcano (also known as Ilamatepec), have a nice day in Lago Coatepeque and much more! We have tours available for a very reasonable price and also information on how to get to all the nicest places, if you want to do it on your own.
And last but not least, we are only 5 minutes away from the best Pupusas (the national food) you will have in El Salvador! :)

We have (very good) coffee and tea available for free during the whole day.

We are close to the central park of Santa Ana, where you will find the Cathedral, a lot of handcraft and local food, Museo de la Moneda and Parque Triangulito, a food centre.
We want you to have a good time, that's our priority! Come stay with us and join the Pool House family!

Pool House Hostel Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast not included - 2 USD per person per day.
No curfew.
Pet friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.9

  • Location 9.6

  • Staff 10.0

  • Atmosphere 9.8

  • Cleanliness 9.5

  • Facilities 9.6

Latest Reviews

  • 10.0


    04 Jul 2022
    AMAZING! One of my favourite stays in my trip, the lady who runs the place is sooo lovely and helpful with everything, it’s super clean, beds are comfy, the kitchen is great and free tea, coffee and filtered water. Helped with my onward travel and booking a bus and taxi, thank you for a great stay!!
    England, Female, 25-30
  • 10.0


    24 Jun 2022
    Pool House is a great little hostel. The house and pool area are cosy and have a lot of character. The owner, Adri is super friendly and wants you to feel at home. Things like free coffee in the morning and afternoon, hot water showers, free drinking water, a yummy $2 breakfast and a fully equipped kitchen including some spices and sauces to use, make this hostel a great place to stay, and it is cheap!!! Excellent location. Came for 2 nights, and stayed for 5. Gracias A, R & J.
    Australia, Male, 31-40
  • 10.0


    28 May 2022
    I loved this place! very nice atmosphere. staff will help with any questions you have. they have a cute dog I fell in love with. super sweet, super well behaved. Totally recommend! they also have laundry service.
    Portugal, Female, 25-30
  • 10.0


    09 May 2022
    When I went it was kinda dead, but that's not the hostels fault, most likely due to rainy season. The beds are incredible, double sized and have private curtains so if the Israel gang are screaming and shouting all night at least you'll be comfy and the bedroom lights won't wake you up. The staff are all incredibly friendly and genuine. Like every hostel it's a gamble but even though the social situation was empty I really enjoyed my time here.
    England, Male, 25-30
  • 10.0


    28 Apr 2022
    One of the best value for money hostel I've stayed in!
    Estonia, Female, 25-30
  • 10.0


    12 Apr 2022
    Awesome hostel, really easy to meet people and the owners are really helpful
    Australia, Male, 31-40
  • 10.0


    12 Apr 2022
    Was an amazing stay! The hosts were so kind and helped us with everything we needed. The atmosphere in the hostel is so good! It's very familiar and we also got to pick mangos and avocado's from the trees in the backyard. Would definitely stay here again.
    Germany, Female, 18-24
  • 9.7


    24 Apr 2022
    Fantastic owner, Adri, bends over backwards for all the guests. The dog, Coco, is an absolute sweetie. Good location as the hostel is a 5 minute walk from the main church. The poolis a welcome treat given the heat.
    USA, Male, 41+
  • 9.7


    17 Mar 2022
    Excellent cute little place to stay. Pretty easy to get to once you understand the lay of the land. Staff are wonderful, and very helpful. Location's pretty decent, lots of options for street food. Check oot the Cathedral and the surrounding plaza, super worth it. Wifi works too for digital nomads.
    Canada, Male, 25-30
  • 8.3


    28 Jun 2022
    The lady who runs the hostel is super nice and great. The hostel is great value. There are two really big downsides. The rooms are super hot and there are an insane amount of mosquitoes. I've never had to lather myself in bug spray before getting into bed.
    USA, Male, 25-30
Read all reviews


  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Parking
  • Swimming Pool
  • Towels Not Included
  • Washing Machine
  • Airport Transfers
  • Express check-in / out
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi