Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.7
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Poolside Villa's fun, fresh, new accommodation boasts top quality amenities at budget prices.

Whether you’re a solo-backpacker, an adventuring family, or a large tour group we have the facilities to suit your needs. Enjoy fine food, quenching cocktails, and make friends while you enjoy the relaxing setting we have created for you at Poolside,

We are here waiting to provide the hospitality service for international travelers with full of quality and passion.
Find what you need at Poolside. We’re here to make your adventure easier. We can help you plan your day, make recommendations, and get you started on a safe, educational, and fun path through Phnom Penh and beyond. Plan a tour, book a ticket, hire a trusted tuk-tuk, rent a motorbike, and so much more at Poolside. Your leisure is our goal & our aim is to help you have the time of your life.

**Things to note & policies**
Cancellation notice: 2days before the arrival
Check in from: 14:00
Check out before: 12:00
Reception time: 24 hours
Payment on arrival: cash and credit card
Tax included in room rate
Breakfast not included
No smoking in room but have smoking area
Child friendly
Pets are not allowed View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.3

  • Location 9.1

  • Staff 9.3

  • Atmosphere 8.2

  • Cleanliness 7.8

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    13 May 2022
    Very friendly staff, very clean room and nice bathroom. The food was really nice and reasonably priced also in a good area - close to lots of nice restaurants.
    England, Female, 18-24
  • 10.0

    Superb

    03 Mar 2020
    Super Clean, the facilities are great, we could directly book the bus to Siem reap, the staff is extremely kind and nice, the food in their restaurant was delicious. I 100% recommend this place 😊
    Colombia, Female, 25-30
  • 9.7

    Superb

    19 Mar 2022
    Would definitely recommend if you’re looking for a single, twin or double room. Rooms are nice, clean, great aircon, came with a towel and little water bottle which was a nice touch. Staff are AMAZING. All very friendly, helped us with everything with needed every time!! ☺️ Food is good, and service is quick! Great area to chill out, eat, play pool, swim drink with the bar open til midnight. WiFi is great all over, so easy to get work done. Quiet at night! Loved the older crowd!
    England, Mixed Group, 25-30
  • 9.7

    Superb

    07 Feb 2020
    Alt var rigtig godt, super venlig personale, lækker pool og lækker mad, det eneste negative var at der ikke er vinduer på værelset og sengene var ret hårde.
    Denmark, Female, 18-24
  • 8.3

    Fabulous

    23 Feb 2022
    Lovely place to stay and staff where extremely helpful to book excursions. Room with a balcony was lovely, the area was constantly noisy (which isn’t the hostels fault). Pool was ok not that big but the common area was nice. We had a private room so can’t comment on what the shared rooms are like.
    England, Female, 18-24
  • 8.3

    Fabulous

    28 Feb 2020
    Poolside villa was lovely. Staff was friendly, rooms very clean, bar food above average and not too pricey. More of a younger crowd but still felt comfortable for other ages. Only complaint was some funny noises one of the nights we stayed, sounded like a generator kicking on and off. Would definitely stay there again!
    USA, Female, 31-40
  • 8.0

    Fabulous

    12 Feb 2020
    It’s an ok place if you’re in a couple but as a solo traveller it was a weird vibe, lots of older people together and not really social but I just took it as some time to chill after a pretty intense few weeks. The female dorm beds are really uncomfortable, it’s freezing and there was a really weird smell too. Pool area is nice and the foods good but wouldn’t stay again.
    England, Female, 25-30
  • 7.7

    Very Good

    16 Feb 2020
    Decent size rooms, clean and has a good food and drink selection on site. Only downside can be the noise from other guests at night
    England, Couple, 31-40
  • 6.3

    Good

    22 Jun 2022
    I feel like there were some downsides to my stay here. For one, my bathroom had a strong sewage smell. They also really tried to nickle and dime at every turn (e.g wanted a $10 deposit for towels and when I didn’t have that on me they insisted on keeping my passport as collateral, charged me high prices to print a visa, etc.). The room also felt dirty due to stains on the floor and there is a big construction project across the street that starts loud work each morning around 5am
    USA, Female, 25-30
  • 3.4

    Rating

    04 Jul 2020
    very unfriendly staff primarily concerned on buffaloing into buying their horrible food, Very aggressive and unfriendly, I would never stay here again.
    Canada, Male, 41+
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Foosball
  • Pool Table
  • Wi-Fi


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