Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Whether you’re a solo-backpacker, an adventuring family, or a large tour group Pooltop has the facilities to suit your needs. Make friends while you enjoy the relaxing setting they have created for you at Pooltop.

Pooltop are here waiting to provide the hospitality service for international travelers with full of quality and passion.
Find what you need at Pooltop. Pooltop are here to make your adventure easier. they can help you plan your day, make recommendations, and get you started on a safe, educational, and fun path through Phnom Penh and beyond. Plan a tour, book a ticket, hire a trusted tuk-tuk, rent a motorbike, and so much more at Pooltop. Your leisure is Pooltop's goal & aim. Help you have the time of your life. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 9.1

  • Location 8.6

  • Staff 8.9

  • Atmosphere 7.1

  • Cleanliness 8.4

  • Facilities 7.7

Latest Reviews

  • 10.0


    09 Jun 2022
    Amazing if you just wanna take some time to do some work. Cheapest hostel in Phnom Phen. Super nice dorms. Not super social but as I said, you book here to chill out and work.
    England, Male, 18-24
  • 10.0


    04 Jun 2022
    Stayed here for 3 nights, was the perfect location for us to explore the city on foot. The staff were very helpful and the rooms were clean. Nice area on rooftop to relax in the mornings/evenings.
    England, Female, 18-24
  • 10.0


    15 Apr 2022
    Great place to stay. Restaurant prices decent, cheap room with everything you need.
    England, Female, 18-24
  • 9.1


    06 Jun 2022
    Felt quite like a hotel so not super fun and social. Get a free beer which was nice, staff were very helpful. Clean rooms and lots of spaces to hang out due to the pool, bar and restaurant.
    England, Female, 18-24
  • 9.1


    16 Apr 2022
    Nice hotel with fantastic view over the river and town from top of hotel where the pool is. The food from restaurant also very good
    Denmark, Male, 41+
  • 8.6


    16 Jul 2022
    Good hostel, beds were a bit hard though.
    Netherlands, Male, 25-30
  • 8.3


    20 Jun 2022
    Very cheap, but the swimming pool was under maintenance when I arrived (until the 15th of July). One of the main advantages of the hostel lost. Air con doesn't work properly (but can't say I ever felt too hot either, just that it's on 16 which is way too cold and it just feels a little cooler than outside). The mixed dorm only had males in it, in my opinion mixing is better. Very cheap though. Tuk tuk drivers looking for customers outside can be annoying but that's normal in Cambodia.
    France, Male, 41+
  • 7.7

    Very Good

    13 Jun 2022
    Josh was a great receptionst, super kind and even helped us order local food as we didn't speak cambodian. Overall we enjoyed our stay here but one major downside is that there's no water available. Had to tip for the kitchen staff to refill our bottles for us.
    England, Female, 18-24
  • 6.3


    16 Jun 2022
    We were really disappointed by this hostel. We specifically booked it for the pool but when we arrived we found out that it was closed. If pool is in the name of a hostel they should make it more clear that it’s closed when booking. The toilets and shower were tiny and quite dirty. The lounge area was nice and so was staff but apart from that we were disappointed.
    England, Female, 18-24
  • 6.0


    14 Jun 2022
    Ok, the room was clean enough but smelt very strong of cigarettes. No hostel atmosphere at all but ok for one night if you need
    England, Female, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Wi-Fi