Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The hostel doesnt admit cancellations or reductions in numbers one week before check-in date. In this case or in case of a no show, the hostel will charged the 100% of the reservation to the guest s credit card.

Additional Terms and Conditions

Check in time: 14Hs.
Check out time: 11Hs.

Please, send us your rooming list, including birthdate and passport number, to grupos@portaldelsurba.com.ar and let us know about your arrival time.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Portal del Sur Hostel is located in heart of the city, just a few metres from San Telmo area. Run by passionate hosteliers since 2003 it’s the perfect place for a local and unique experience in Buenos Aires.

In a 120 years old building, carefully refurbished to keep it´s wonderful architecture and charm, the rooftop bar gives you one of the best views in the city, and a welcoming atmosphere where you can easily meet other travelers.

Recognized as one of the best hostels in Buenos Aires by Lonely Planet, Trip Advisor, amongst others.
Our facilities feature shared dorms and private rooms. The hostel counts lounge area with games, guitars, TV and Netflix, a fully equipped kitchen, library and computers with free internet access, luggage storage, room cleaning and 24h reception.

The last but the best, it´s our friendly staff that will help you to organize your trip around Argentina and show you all the services that you´ll find at the hostel. Let’s keep our voices down cause they’ll give you non-touristic tips for you to find cool hidden treasures.

FINAL RATE WITHOUT TAXES FOR CUSTOMERS WITH FOREIGN PASSPORT PAYING BY CREDIT CARD. ARGENTINIAN CUSTOMERS WILL BE CHARGED FOR IVA (21%) AT CHECK IN.

Come, Join & Live! View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.4

  • Location 9.4

  • Staff 8.2

  • Atmosphere 8.0

  • Cleanliness 7.8

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    28 Feb 2020
    Fab location, lots of buses and metro stations nearby. It’s an eight minute walk away from Plaza de Mayo and the Defensa street - where the must-visit Sunday market begins. I loved how the hostel had lots of volunteers helping out about the place. They’re always around and ready for a chat - which made it super easy to join conversations, socialise and get to know a little more about the city. Would also recommend this hostel for its terrace at the top which has a lovely view of the city!
    Ireland, Female, 18-24
  • 9.1

    Superb

    28 Feb 2020
    Really fantastic historic, characterful building. Rooms have lots of space and there’s linens. Although if you get a room on the top floor, then the Friday night music on the rooftop is heard pretty loud.
    England, Couple, 25-30
  • 8.9

    Fabulous

    31 Jan 2020
    Nice hostal in old renovated building. Would stay again. We stayed in private room with shower/toilet en suite
    Netherlands, Male, 41+
  • 8.6

    Fabulous

    21 Feb 2020
    Hostel is in a good location, the volunteers working there are nice. The dorms are comfortable and kept clean. Big lockers to fit whole backpack and decent kitchen for cooking.
    England, Female, 25-30
  • 8.3

    Fabulous

    26 Jan 2020
    Great room with ensuite bathroom and daily room service! Location steps away from public transit and tourist attractions. Breakfast not as advertised in brochure but there were places nearby to eat and kitchen facilities were adequate to make food. Staff friendly but not too knowledgable on what to do or where to go as most were casuals or volunteers not necessarily from the area. Activities written the board and posted on the walls very outdated. Best to do your own research online.
    Canada, Female, 41+
  • 8.3

    Fabulous

    25 Jan 2020
    Decent hostel in good location. Nothing exceptional but no complaints either. Only unpleasant surprise is the fact that despite that it says that 'taxes are included' in the website price, when paying cash, they charge a 22% extra for VAT.
    Belgium, Male, 25-30
  • 8.0

    Fabulous

    01 Feb 2020
    Only stayed for 1 night as we were passing through BA en route to Mendoza. Location is good for plaza de mayo and the building itself is really cool. Room and beds were comfortable too. Staff seemed a bit clueless at times, other people in our room said they were fellow travellers learning on the job so explains why it was a bit chaotic at times! Example being the A/C leaking outside our room which apparently had been happening all week and never fixed. Would be happy to stay here again
    England, Couple, 31-40
  • 7.4

    Very Good

    02 Jan 2020
    Nice place in a historic building very centrally located. Negative: Checkin at 14:00 but cklening staff arrives on or after that time so you have to wait even longer until they are finished. My girls dorm: VERY noisy. Window to street could not be properly closed, traffic starts very early and busses are very noisy. Bathroom: toilet seat has been loose for 3 month, remained unfixed. Light too dim to do anything. Door could not be locked. Empty bottles not removed for weeks. No trashcan in room.
    Germany, Female, 41+
  • 7.1

    Very Good

    31 Jan 2020
    We had a fairly comfortable dorm room with lockers and air conditioning. The hostel is run by volunteers who are often unsure about how to solve problems. We paid for the asado evening but were very disappointed by the food and service we received (we could have got much better elsewhere for less money!). The volunteers were too busy feeding themselves first and completely forgot about us. There are much better hostels in the neighbourhood with better facilities and much more competent staff.
    England, Couple, 25-30
  • 6.0

    Good

    05 Jan 2020
    A pretty old place in need of a revamp. Bathrooms are old and mouldy and beds uncomfortable with old stained sheets. WiFi didn’t work when I was there. Only one accessible outlet in the whole room which was in the bathroom.
    England, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Games Room


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