Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

After making the booking the host can cancel until 1h later without cost.
To cancel the guest can do it 48h before the date of his check in, if you do not and do not attend will be charged in the accommodation the total value of the reservation

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Portuguese Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

The Portuguese Hostel is located in the historic center of Sintra, 300 meters from the train station. This hostel offers accommodation with a good quality / price ratio and free Wi-Fi. It was used during the World War II for hospitality. Totally renewed in 2017. We are inspired by nature and our decoration was thought that way.

The Portuguese Hostel provides access to shared bathrooms and accommodation in twin rooms, double rooms,triple rooms, and mixed dormitories with 3 and 8 Pax and a Ladies dorm with 8 beds. There is a shared lounge with a flat-screen TV, sofas and a dining area. Guests can prepare their meals in the shared kitchen. Alternatively, guests can visit the traditional Portuguese restaurants located within walking distance.

In Portuguese Hostel you will find comfort, hygiene, safety and an always available team to advise the top places to visit, as well as the finest bars and restaurants. We have excellent accessibility through public transportation, conventional buses and day and night taxis.
The Portuguese Hostel provides access to shared bathrooms and accommodation in twin rooms, double rooms, triple rooms, or mixed dormitories. There is a shared lounge with a flat-screen TV, sofas and a dining area.

We have a fully equipped kitchen for communitarian use, free Wi-Fi internet, hot showers, cable TV, DVDs and security lockers.

Portuguese Hostel Policies and Conditions.

Cancellation policy: 48h before arrival, after this the entire amount of the reservation will be charged.

Check in from 16:00h to 20:00h
Check out before 11:00h.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included.
Tax of 1 euro per person per night
Breakfast included.


No curfew.
Child friendly.
We do not accept customers younger than 8 years of age in the dorms.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 9.0

  • Staff 7.0

  • Atmosphere 6.0

  • Cleanliness 7.0

  • Facilities 5.0

Latest Reviews

  • 10.0


    15 Dec 2020
    Wonderful hostel with great hosts near the centre of sintra .
    Ireland, Male, 41+
  • 9.4


    17 Aug 2021
    Kind stuff, clean, very cosy and nicely decorated the only minus is that it is in the new part a bit far from the sightseeing spots.
    Bulgaria, Couple, 25-30
  • 8.3


    12 Jan 2020
    Very nice hostel in the heart of Sintra. The only downside was the bed that was uncomfortable but I was only staying for one night. the mattress needs replaced. and they charge for the towels! I was asking in the email before arriving if they provide the towel, they replayed that they do , no mention about the charge. If I knew about the charge I would have take my own. so a bit unfair.
    England, Male, 31-40
  • 8.3


    02 Jan 2020
    Centrally located but very cramped, too many beds in one female dorm. Otherwise good hostel.
    England, Female, 41+
  • 8.3


    13 Nov 2019
    I stayed with a friend in the privates which are in a separate building a couple doors down from the Portuguese Hostel. The room was fairly nice with a skylight/window and comfortable beds. There was a kitchen with cooking equipment, fridge, etc. and common area available as well as a generous breakfast (not just cereal and toast). The cleaning/breakfast staff were very friendly and helpful. Overall good value and good experience.
    USA, Female, 41+
  • 7.4

    Very Good

    27 Sep 2021
    For a last minute booking, this worked just fine and we slept well in the room. Pros: Ana is very helpful and upgraded our room a bit to include a window and gave us good dining recommendations. Location was very close to the bus and train station. Cons: the pitch black staircase to walk up and down, the internet (maybe it was our room?), the facilities were bare minimums (one light in the entire bathroom and hot water that depended on the use of the sink).
    USA, All Female Group, 31-40
  • 7.4

    Very Good

    28 Nov 2019
    Old school, like hostels of 10 years ago.
    USA, Male, 41+
  • 7.4

    Very Good

    02 Nov 2019
    Nice hostel. The private rooms were in another building with pretty stairs. Good training when you have a big suitcase with you. ;) Breakfast was pretty good and the staff was kind. When we stayed there, there were some issues with the ladies bathroom lock. And it can feel kinda awkward to shower with someone using the toilet next to you, with just a curtain in front of the shower. It could use some more atmosphere, but it had all the basics you need!
    Netherlands, All Female Group, 25-30
  • 6.0


    14 Nov 2019
    From our group, some people got bitten by bed bugs in the big room. I seriously advise the hotel administration to do something about it.
    Mexico, Male, 25-30
  • 3.7


    20 May 2022
    It is absolutely appalling that these people can charge €30/night for this disaster of a hostel. It honestly looked like something out of a horror movie (eg: one of the two toilets was missing a seat; the shower head didn’t stay up so it needed to be balanced behind the support rod in the shower; one of the bathroom stalls didn’t lock; old stained furniture; no locks to the dorms, etc) Worst of all, the advertised breakfast was non-existent. I’ve stayed at MUCH nicer places for half the price.
    Canada, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Security Lockers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi