Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Posada del Abuelito

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Multi-award winning, Best hostel Mexico 2013, 2018 and 2019, Top 3 North America 2016, 2017 and 2018!!!

Welcome to Posada del Abuelito:

Discover San Cristobal and be Charmed with Posada del Abuelito, offering travelers quiet, clean and safe accommodations Located in one of the most Beautiful Historic Neighborhoods of San Cristobal (Barrio el Cerrillo), just minutes from the heart of San Cristobal. We strive to insure that your visit is as comfortable as possible and provide lots of little extras that we know travelers come to appreciate. Posada del Abuelito is a wonderfully friendly, cozy and charming posada with clean and comfortable rooms, furnished in good Taste. Welcome to our Charming Home in el Cerrillo, Family Owned for 4 generations!

*Please Note that we are not a Party Hostel. San Cristóbal offers so many options to go out and enjoy. If you want any tips on where to go out and enjoy the party scene Our Staff will be more than happy to help out with information!

-Unique Tours and Info:

The friendly, multilingual staff is always happy to assist with tourist information, tour and transport bookings and lots of helpful advice! We have a variety of tours including an expedition to a local coffee plantation, horseback-riding, rock-climbing trips, hiking, culturally responsible visits to local Indigenous villages and more. Many tours are unique and only found in Posada del Abuelito!


Facilities include: an immaculate 10 bed dormitory, Girls dormitory(4 pax), private rooms with shared bath and private rooms with en-suite bath. Providing a Prefect combination for all your Needs at a Great Value! Guests enjoy the use of a clean, Beautiful community kitchen, warm fireplace and HOT water 24 hours per day with good Pressure in Showers. All rooms are equipped with electrical outlets, FREE bath towels, extra blankets and hangers. There are several places to sit, relax and enjoy our beautiful patio and lovely garden and see the Humming Birds! Guests are welcome to spend the chilly nights in front of the fire in our Living room – drink wine, roast marshmallows, use the computer or just hang out and make new friends!

-Breakfast/other Services:

We offer a Wonderful breakfast of Eggs, Gourmet Bread, Cereal, Our Famous Homemade jam, Real butter, coffee from a local Plantation, milk, tea and fruit. Other amenities include FREE internet and Wi-Fi, FREE purified drinking water, FREE luggage storage, FREE lockers in the dorms and on-site laundry facilities at a Reasonable Fee.

We work hard every day to make the Posada del Abuelito better constantly improving; taking guests needs into consideration making us one the Best Places to stay in San Cristobal de las Casas, Chiapas!

Come join us at our beautiful, historic and friendly home! It's a wonderfully warm and relaxed vibe and we would love to get to know you! View House Rules


Posada del Abuelito has been a family-run hostel for four generations and we love the little details that make it special! Like homemade jam with our free breakfast and an open fire in our living room – oh and a free cup of delicious local Chiapas coffee. We also have lots of communal space for you to meet other people – there are hammocks in the courtyard!



From our door in Barrio el Cerrillo, we’re just over an hour from the airport, and an 11-minute walk away from the ADO Express bus station. Follow Calle Tapachula to Av Diego Dugelay, then turn right onto Real de Guadalupe, we’re you’ll find our front door. The 13-minute stroll to the main Zócalo will take you through cobbled streets filled with independent boutiques, taco bars and cafés – why not take a pit stop (or two)? Get a view of the city from above from the steps of the Catedral de San Cristóbal, before heading to the Mercado de Artesanias de Santo Domingo for more local crafts.

Rooms and Dorms

Our cosy mixed and female-only dorms surround our central outdoor courtyard, so you can step directly out of your room and watch the hummingbirds in the morning. Bring a padlock so you can store your backpack in the under-bed locker and leave your sheets at home – we have free linen and towels.

Extras and activities

Take a seat in the swing by our well with a book from our exchange if you need time out. You can save pesos for the craft market and cook dinner in our communal kitchen. Planning your next move? Ask the multilingual staff at our reception about tours further into Chiapas. We have activities ranging from coffee plantation tours and horseback riding to rock climbing and hiking.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.5

  • Location 9.2

  • Staff 9.4

  • Atmosphere 9.3

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    01 Dec 2020
    Have been here 6 times. You’ll feel like home. Great place to rest from travelling, recharge and plan next steps while being in an amazing place in Chiapas. If asked the hostel team helps you will anything.
    Germany, Male, 25-30
  • 10.0


    30 Nov 2020
    Such a nice place to stay
    England, Male, 18-24
  • 10.0


    10 Nov 2020
    The staff here was so incredibly lovely. From the moment I checked in, they made me feel right at home and were always a joy to talk to. Really enjoyed this hostel.
    USA, Male, 25-30
  • 10.0


    09 Nov 2020
    Very nice place and would certainly stay again!
    USA, Male, 31-40
  • 10.0


    09 Oct 2020
    Un hostal increíble, la decoración y distribución te hace viajar en el tiempo. Esta siempre limpio pues hacen aceo diario. El personal es muy amable y familiar, muy atentos, te ayudan a organizar los tours que puedes comprar ahí mismo y por precios que encuentras con cualquier otro operador con la diferencia que pasan a recojer te ahí mismo. Gracias Ricardo, Nancy, Ignacio, Nili por su amable atención y por sus fabulosas recomendaciones, hacen de Sancris un lugar mágico.
    Mexico, Male, 25-30
  • 10.0


    04 Oct 2020
    This is one of the best hostels I have stayed. The whole staff was very friendly and professional. They make you feel welcomed. Specially, Nily, Nancy, Ricardo and Nacho were very helpful. Breakfast is included and is delicious. Very close to the center of town. I learned how to make tortillas. Definitely coming back.
    USA, Male, 31-40
  • 10.0


    01 Sep 2020
    Loved it so much that I ended up staying for 2 weeks. Highly recommend it. Great helpful and friendly staff. They know how to create a community and foster a sense of family. Delicious breakfast included. Very clean, cozy and welcoming outdoors and indoors common spaces.
    USA, Female, 41+
  • 10.0


    25 May 2020
    Hands down best hostel in San Cristóbal. From the moment you walk in you feel at home. The place is very clean, the beds are comfy, and the staff is legendary. 100% recommend to anyone.
    Mexico, Male, 18-24
  • 8.6


    25 Dec 2020
    The quality of the Internet WiFi in the mixed dorm is very very poor: it sometimes doesn't connect at all and when it does connect is either very slow or it disconnects after a while(I tried all the different SSID WiFi available); but in other parts of the hostel it works OK. There is no shelf next to the bed in the dorm. All the rest is VERY GOOD. There a lot of atmosphere: even a room with a fireplace and a couple of couches, a nice garden, nice kitchen with free breakfast and lots of stuff.
    Italy, Male, 31-40
  • 7.4

    Very Good

    02 Jun 2020
    The hostel is beautifully designed and decorated. Atmosphere is nice. Staff was nice until I needed to cancel part of my stay and all the nice friendliness vanished. No flexibility whatsoever which hard to understand considering the world situation
    Portugal, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    6th, Worldwide Small Hostel

  • 2019

    1st, Country Winners Mexico

  • 2018

    1st, Country Winners Mexico

  • 2018

    3rd, Continent Winners North America

  • 2017

    3rd, Continent Winners North America

  • 2016

    2nd, Continent Winners North America

  • 2013

    1st, Country Winners Mexico

View all Award Winners