Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

#6 Best Worldwide Small Hostel 2020, Multi-award winning, Best hostel Mexico 2013, 2018 and 2019, Top 3 North America 2016, 2017 and 2018!!!

Welcome to Posada del Abuelito:

Discover San Cristobal and be Charmed with Posada del Abuelito, offering travelers quiet, clean and safe accommodations Located in one of the most Beautiful Historic Neighborhoods of San Cristobal (Barrio el Cerrillo), just minutes from the heart of San Cristobal. We strive to insure that your visit is as comfortable as possible and provide lots of little extras that we know travelers come to appreciate. Posada del Abuelito is a wonderfully friendly, cozy and charming posada with clean and comfortable rooms, furnished in good Taste. Welcome to our Charming Home in el Cerrillo, Family Owned for 4 generations!

*Please Note that we are not a Party Hostel. San Cristóbal offers so many options to go out and enjoy. If you want any tips on where to go out and enjoy the party scene Our Staff will be more than happy to help out with information!

-Unique Tours and Info:

The friendly, multilingual staff is always happy to assist with tourist information, tour and transport bookings and lots of helpful advice! We have a variety of tours including an expedition to a local coffee plantation, horseback-riding, rock-climbing trips, hiking, culturally responsible visits to local Indigenous villages and more. Many tours are unique and only found in Posada del Abuelito!


Facilities include: an immaculate 10 bed dormitory, Girls dormitory(4 pax), private rooms with shared bath and private rooms with en-suite bath. Providing a Prefect combination for all your Needs at a Great Value! Guests enjoy the use of a clean, Beautiful community kitchen, warm fireplace and HOT water 24 hours per day with good Pressure in Showers. All rooms are equipped with electrical outlets, FREE bath towels, extra blankets and hangers. There are several places to sit, relax and enjoy our beautiful patio and lovely garden and see the Humming Birds! Guests are welcome to spend the chilly nights in front of the fire in our Living room – drink wine, roast marshmallows, use the computer or just hang out and make new friends!

-Breakfast/other Services:

We offer a Wonderful breakfast of Eggs, Gourmet Bread, Cereal, Our Famous Homemade jam, Real butter, coffee from a local Plantation, milk, tea and fruit. Other amenities include FREE internet and Wi-Fi, FREE purified drinking water, FREE luggage storage, FREE lockers in the dorms and on-site laundry facilities at a Reasonable Fee.

We work hard every day to make the Posada del Abuelito better constantly improving; taking guests needs into consideration making us one the Best Places to stay in San Cristobal de las Casas, Chiapas!

Come join us at our beautiful, historic and friendly home! It's a wonderfully warm and relaxed vibe and we would love to get to know you! View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.6

  • Location 9.3

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.7

  • Facilities 9.4

Latest Reviews

  • 10.0


    05 Nov 2021
    Great people, great location, great food. Small quiet hostel close to everything in San cristobal. Can’t recommend this hostel enough.
    USA, Male, 31-40
  • 10.0


    02 Nov 2021
    Awesome place and great breakfast ! Perfect spot for meeting travelers and share stories. I’ll definitely come back !
    France, Female, 31-40
  • 10.0


    17 Oct 2021
    unbelievable deal - made a bunch of friends and it’s so cheap. Solid included breakfast. They make your bed each morning. There were some people who snored really loudly in the room but that’s not the hostel’s fault.
    USA, Male, 25-30
  • 9.7


    18 Nov 2021
    On top of comfy rooms and delicious breakfast, the place is equipped with literally everything you need - including blankets to stay cosy while sitting outside and a selection board games which we made great use of! One downside was the neighbours having a loud kick-on party one of the nights we were there, but that’s not the hostels fault obviously.
    New Zealand, Female, 25-30
  • 9.7


    23 Oct 2021
    Great place to stay, comfortable, delicious free breakfast, a good vibe with good people. It's a bit cold but that's just san cristobal 😅🤣👍 can't complain about the hostal! Helpfull, sweet and clean!
    Netherlands, All Female Group, 25-30
  • 9.4


    12 Nov 2021
    We stayed in a private room. The hostel facilities and atmosphere are good! The room appeared accurate to the pictures. The wifi was good (note if you don’t get wifi in your room, you’re probably connecting to the wrong network). There was hot water. The location was good. It was about a 10-15 min walk south to the main tourist square so it would have been nice to be a bit closer, but at the same time we spent a lot of time walking north of the hostel so it balanced out. Staff were great!
    Canada, Couple, 31-40
  • 9.1


    15 Nov 2021
    I loved it here! The staff is great, the breakfast is delicious and filling, and it was pretty easy to meet people (over breakfast and in the lovely the garden area). The only con is that the wifi is inconsistent. It's also a little far from the center (though still totally walkable), but also close to some great coffee shops and coworking spaces.
    USA, Female, 41+
  • 8.0


    20 Oct 2021
    Nice staff. Beautiful garden and surroundings. But a bit boring place for me. Was nothing happening there. It was very cold. I needed use 3 blankets. And toalets, showers were outside. Nice breakfast provided. Very weak internet. Doesn't exist in my room.
    Poland, Female, 31-40
  • 6.9


    04 Nov 2021
    IMO a bit overrated. Staff wasnt a nice and helpful as in the reviews. WiFi was often not working. Breakfast was really yummy but every day the same. During the night it gets really cold as they dont have any heating in the rooms. Showers were hot. Very noisy neighbours who celebrated Electropartys during whole nights. All in all still decent value for money but nevertheless a bit disappointed.
    Germany, Male, 25-30
  • 6.0


    07 Nov 2021
    Apart from terrible Wifi, disappointed in Chiflon/Montebello Lake tour. Arriving at the lake, we were told to pay another 100-200 pesos to access the lake by boat (ontop of the 350 pesos already paid for tour). I know someone who did the tour today, and they had access to the lake without paying more than 350. Even before I knew of this, I was told at reception you had tio pay extra. Not good at all and I think for such a nice and warm receiving hostel, this really disappoints. Very poor.
    England, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    6th, Worldwide Small Hostel

  • 2019

    1st, Country Winners Mexico

  • 2018

    1st, Country Winners Mexico

  • 2018

    3rd, Continent Winners North America

  • 2017

    3rd, Continent Winners North America

  • 2016

    2nd, Continent Winners North America

  • 2013

    1st, Country Winners Mexico

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