Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Potae's House is located in the old city with convenient location: a 2-minute walk to Wat Chiang Man (a famous oldest temple of Chiang Mai), a 5-minute walk to Chang Puak Gate where is a local food market, a Doi-Suthep taxi stand and a famous North Gate Jazz co-op bar, Sunday walking street and Tha Pae Gate can reached within 10 minutes by foot. Also a nice coffee shop and a famous vegetarian restaurant 'Free Bird Cafe' are just next door and some others all around the property. Every morning we have toasts and coffee serve yourself for Free!

Potae's House offers a 10-bed mixed dorm, a 6-bed female dorm (private capsule bed comes with curtain, personal locker and cloth hanger), a twin and a double room with king bed (private room). Every rooms come with air condition, lockable room and shared bathroom.

The dorm rooms are furnished with bunk beds, comfy mattresses with linens and balcony. Clean towels can rent for only 15baht (has a 100baht deposit). Each bed comes with a private reading light, power socket and personal locker. The share bathrooms are also equipped with hot shower, shampoo and shower gel are free of charge.

Guests can enjoy the free simply breakfast such as hot drink, fruits and toasts by self-service. Also free drinking water and microwave are available on site, hot drinks and seasoning fruits are free 24 hours. A reliable and helpful staff can give you a lot of tourist informations and it's free of charge, let Potae help you organize with the tour booking or any ticket services are also available.

Property Policy and Conditions:
1). 3 days advance notice for free cancellation.

2). Our check in time is 14:00 and check out time is between 07:00 - 12:00noon ( to check out before 7am can be arranged with Potae)

3). Guests can dropped off their baggages at the lobby until the check in time or immediately check in if bed is available (Earliest 10am).

4). Please note that we turn off the AC for 2 hours a day between 12pm - 2pm. To cleaning up the room, open windows for fresh air and to avoid the muggy.

5). The front desk service is open from 7:00am until 22:00, booking which is arriving after 22:00 please inform the hostel in advance.

6).We accept cash & credit card payment (2% charge) upon arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.4

  • Location 8.8

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 9.7

  • Facilities 8.2

Latest Reviews

  • 10.0


    01 Mar 2020
    Super clean and comfortable place! Amazing staff. Nice breakfast with fresh fruit. Really good location. We would definitely stay here again.
    Canada, Female, 18-24
  • 10.0


    15 Feb 2020
    Only stayed here for one night as I had a flight to catch the next day, potae was straight to help me and my friend print all our visas and paperwork at very short notice, would of stayed here longer if I wasnt leaving chiang mai
    England, Male, 25-30
  • 10.0


    09 Feb 2020
    Located just outside of old city wall on north side- easy walking distance. City bus to Arcade bus station (30 baht) literally steps away from front door- handy for onward travel. Good sleep. Very clean facilities with great hot showers. Simple breakfast. Water refills. Chilled atmosphere. Secure- keycard access and lockers. Quick comfortable stopover. No faults. Thanks Potae and housekeeper Yind (sorry if spelt wrong!)X
    England, Female, 31-40
  • 10.0


    04 Feb 2020
    We had an amazing stay at Potae’s. The hostel was clean, the staff were friendly and they offered great discounts on trips. We stayed in a 6 bed dorm which had lots of privacy with a curtain and also had a little balcony. The beds are a little hard, but I think that is the case for a lot of hostels in Thailand! The location was perfect, just outside of the Old City walls and a 5 minutes walk along to the night market. We would definitely stay here again!
    Scotland, Couple, 25-30
  • 9.4


    05 Mar 2020
    My friends and I had a wonderful stay at Potae's Hostel! The facilities were clean and several showers/bathrooms were easily reachable right outside of our room. Outlets and shelves were also available in each bunk. Potae and the staff were very nice and helpful! The hostel was situated right outside the Old City gates and was within walking distance to a variety of food options. I would definitely recommend!
    USA, Female, 18-24
  • 8.9


    21 Jan 2020
    Potae and her staff were the highlight of our stay. Very helpful with every request, question, and recommendations for food and tours (you can book through her and receive a discount). Adequate and fairly clean showers and rooms, the beds were quite uncomfortable. This was made up for by the good location (across the street from the old town north gate) and fair price.
    USA, Male, 18-24
  • 8.9


    14 Jan 2020
    Potae was very nice! It is not in the center but its a really nice walk to get to the main streets ( 10min ). The breakfast was decent. The bed, showers and toilets were very clean.
    Spain, Couple, 18-24
  • 8.6


    20 Jan 2020
    The hostel is in a great location with easy walking distance to anywhere in the old town. The locker where too small for one of our bags but really secure. The only thing we didn’t like was the lack of affordable activities for backpackers. Any time we asked for advice on what to do they referred us to 1000+ baht trips which wasn’t quite in our backpacker budget.
    England, All Female Group, 18-24
  • 7.7

    Very Good

    01 Feb 2020
    good enough for one night stay. the bathrooms were clean; no ideal hangout space; staff are really kind and friendly. AC is turned off twice in the afternoon (total 4 hours), and even when on, the room was still hot. be careful with the outside hangout area: huge, huge rats bravely running back and forth, getting food from the trash!
    USA, Female, 25-30
  • 4.3


    25 Jan 2020
    Very cleaned hostel, but there is no common room so that people will always talk in dorms at every time ov the day/night. The only common space is a little terrace that you'll use for sure to have your breakfast and it's located in front of a main road: if you stay there for more than 10 minutes you will breath all the car's pollution. At the reception you will fine the cleaning lady the most of the time and she only speaks Thai. Not a nice stay at all.
    Italy, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi