Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Potae's House is located in the old city with convenient location: a 2-minute walk to Wat Chiang Man (a famous oldest temple of Chiang Mai), a 5-minute walk to Chang Puak Gate where is a local food market, a Doi-Suthep taxi stand and a famous North Gate Jazz co-op bar, Sunday walking street and Tha Pae Gate can reached within 10 minutes by foot. Also a nice coffee shop and a famous vegetarian restaurant 'Free Bird Cafe' are just next door and some others all around the property. Every morning we have toasts and coffee serve yourself for Free!

Potae's House offers a 10-bed mixed dorm, a 6-bed female dorm (private capsule bed comes with curtain, personal locker and cloth hanger), a twin and a double room with king bed (private room). Every rooms come with air condition, lockable room and shared bathroom.

The dorm rooms are furnished with bunk beds, comfy mattresses with linens and balcony. Clean towels can rent for only 15baht (has a 100baht deposit). Each bed comes with a private reading light, power socket and personal locker. The share bathrooms are also equipped with hot shower, shampoo and shower gel are free of charge.

Guests can enjoy the free simply breakfast such as hot drink, fruits and toasts by self-service. Also free drinking water and microwave are available on site, hot drinks and seasoning fruits are free 24 hours. A reliable and helpful staff can give you a lot of tourist informations and it's free of charge, let Potae help you organize with the tour booking or any ticket services are also available.

Property Policy and Conditions:
1). 3 days advance notice for free cancellation.

2). Our check in time is 14:00 and check out time is between 07:00 - 12:00noon ( to check out before 7am can be arranged with Potae)

3). Guests can dropped off their baggages at the lobby until the check in time or immediately check in if bed is available (Earliest 10am).

4). Please note that we turn off the AC for 2 hours a day between 12pm - 2pm. To cleaning up the room, open windows for fresh air and to avoid the muggy.

5). The front desk service is open from 7:00am until 22:00, booking which is arriving after 22:00 please inform the hostel in advance.

6).We accept cash & credit card payment (2% charge) upon arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.6

  • Location 9.1

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 10.0


    21 Feb 2019
    Potae was incredibly helpful and friendly during my stay--she made my visit to Chiang Mai enjoyable and easy. She had great restaurant suggestions and was able to coordinate anything I needed in the city. The capsule-style beds in the all-female dorm were absolutely worth the extra 35 baht per night. The bathrooms were always clean, the breakfast was basic but good (toast and fruit), and I was able to meet other solo travelers as well. Overall, a fantastic hostel experience!
    USA, Female, 25-30
  • 9.7


    05 Apr 2019
    I stayed 3 separate times at Potae's and each time was great! Potae is an excellent host. I stayed in the 6 bed female dorm: very comfortable beds, privacy curtains, a/c, reading lamp & electrical socket. The hostel is peaceful, free drinking water, tea, coffee, and morning toast & fruit. Walking distance to food, drinks, markets, and temples. I will definitely be back. ^_^
    USA, Female, 31-40
  • 9.7


    18 Feb 2019
    Potae is a wonderful human! I truly enjoyed my stay and will go back again.
    USA, Female, 31-40
  • 9.4


    14 Apr 2019
    Felt so welcome, Potae is super lovely and so helpful of things to do / best prices, even advice for onwards travel! Loved curtained bunk, felt v safe and love the outdoor area in front of the hostel for all types of socialising. It is right in front of the road but noise didn't affect me. Would def stay again.
    England, Female, 18-24
  • 9.1


    02 Mar 2019
    we had a great stay at Potaes, really good size beds was very clean nice shower etc. couldn’t have asked for more especially considering the price! Potae was amazing aswell always helpful if we needed anything and a really friendly face, we really enjoyed our stay here and would really recommend if your looking for a good value place with a great location!
    England, Female, 18-24
  • 9.1


    22 Feb 2019
    Potae is really friendly and will help you book anything, hostel is located a short walk away from the town and everything is really close
    England, Couple, 18-24
  • 9.1


    13 Feb 2019
    One of the best hostel at such cheap price.. location was amazing, just a few minutes walk to some good athentic massage parlours, and the best club/bar Zoe in Yellow was also a few minutes away. Night bazar was also near.. you get nice coffee shops and restaurants nearby, airport and bus station is not that dar too.. overall its a nice place to stay and the owner is a cool person who speaks really good English!! The only bad thing, the mattress wasnt that comfortable.. but its good overall :))
    Pakistan, Male, 25-30
  • 8.6


    19 Mar 2019
    Liked the hostel! Very clean and calm. Breakfast is included so that’s nice. Staff is nice!
    Canada, Female, 18-24
  • 8.6


    19 Feb 2019
    Potae was a lovely host, very helpful and sweet (plus we loved her cat Latte!). Beds were comfy and there was room to store your valuables. Only minor thing we found was that bins and soap weren’t emptied/refilled but it wasn’t that bigger issue. Would stay again if we come back to Chiang Mai!
    England, Female, 18-24
  • 8.0


    17 Feb 2019
    Good value for money, good location, security and facilities. Staff can be a bit rude and unhelpful.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Utensils
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities